Publications

2024

• Axtell, B., Zhu, C. Y. & Neustaedter, C. (2024) Bridges, Glitter, and Spaceship Noises: Young Children’s Design Ideas for Communication Across Distance. IN Proceedings of the Conference on Interaction Design for Children, ..
  [Bibtex] [PDF]

             @article{clab239,
  volume = {},
  number = {},
  author = {Benett Axtell and Cheng Yin Zhu and Carman Neustaedter},
  title = {Bridges, Glitter, and Spaceship Noises: Young Children’s Design Ideas for Communication Across Distance},
  publisher = {ACM Press},
  journal = {Proceedings of the Conference on Interaction Design for Children},
  pages = {},
  year = {2024},
  url = {http://clab.iat.sfu.ca/pubs/Axtell-YoungChildren-IDC2024.pdf},
  abstract = {}
  }         

• Dash, P., Axtell, B., Geiskkovitch, D., Neustaedter, C. & Stuerzlinger, W. (2024) Multimedia-Enabled 911: Exploring 911 Callers’ Experience of Call Taker Controlled Video Calling in Simulated Emergencies. IN Proceedings of the ACM, CHI, ..
  [Bibtex] [PDF]

             @article{clab237,
  volume = {},
  number = {},
  author = {Punyashlok Dash and Benett Axtell and Denise Geiskkovitch and Carman Neustaedter and Wolfgang Stuerzlinger},
  title = {Multimedia-Enabled 911: Exploring 911 Callers’ Experience of Call Taker Controlled Video Calling in Simulated Emergencies},
  publisher = {ACM Press},
  journal = {Proceedings of the ACM, CHI},
  pages = {},
  year = {2024},
  url = {http://clab.iat.sfu.ca/pubs/Dash-ME911-CHI2024.pdf},
  abstract = {}
  }         

• Hillman, S., Pang, C., Jain, S., Neustaedter, C., Kaye, J., Rizvi, A., McDonald, D., Wu, Q. & MacDonald, C. (2024) Beyond Theory: A UX Outcomes Casebook for HCI Education. IN Proceedings of the ACM, CHI, ..
  [Bibtex] [PDF]

             @article{clab236,
  volume = {},
  number = {},
  author = {Serena Hillman and Carolyn Pang and Samira Jain and Carman Neustaedter and Jofish Kaye and Ali Rizvi and David McDonald and Qunfang Wu and Craig MacDonald},
  title = {Beyond Theory: A UX Outcomes Casebook for HCI Education},
  publisher = {ACM Press},
  journal = {Proceedings of the ACM, CHI},
  pages = {},
  year = {2024},
  url = {http://clab.iat.sfu.ca/pubs/Hillman-SIG-CHI2024.pdf},
  abstract = {}
  }         

• Shakeri, H. & Neustaedter, C. (2024) Passive Co-Presence. IN Proceedings of the ACM, CHI, ..
  [Bibtex] [PDF]

             @article{clab238,
  volume = {},
  number = {},
  author = {Hanieh Shakeri and Carman Neustaedter},
  title = {Passive Co-Presence},
  publisher = {ACM Press},
  journal = {Proceedings of the ACM, CHI},
  pages = {},
  year = {2024},
  url = {http://clab.iat.sfu.ca/pubs/Shakeri-PassiveCoPresence-CHI2024.pdf},
  abstract = {}
  }         

2023

• Chen, A., Kong, S., Odom, W. & Neustaedter, C. (2023) PhotoClock: Reliving Memories in Digital Photos as Clock Ticks in the Present Moment. IN Proceedings of Designing Interactive Systems, ..
  [Bibtex] [PDF]

             @article{clab235,
  volume = {},
  number = {},
  author = {Amy Chen and Sol Kong and William Odom and Carman Neustaedter},
  title = {PhotoClock: Reliving Memories in Digital Photos as Clock Ticks in the Present Moment},
  publisher = {ACM Press},
  journal = {Proceedings of Designing Interactive Systems},
  pages = {},
  year = {2023},
  url = {http://clab.iat.sfu.ca/pubs/Chen-Memory-DIS2023.pdf},
  abstract = {}
  }         

• Chen, A., Odom, W., Neustaedter, C., Zhong, C. & Lin, H. (2023) Exploring Memory-Oriented Interactions with Digital Photos In and Across Time: A Field Study of Chronoscope. IN Proceedings of the ACM, CHI, ..
  [Bibtex] [PDF]

             @article{clab232,
  volume = {},
  number = {},
  author = {Amy Chen and William Odom and Carman Neustaedter and Ce Zhong and Henry Lin},
  title = {Exploring Memory-Oriented Interactions with Digital Photos In and Across Time: A Field Study of Chronoscope},
  publisher = {ACM Press},
  journal = {Proceedings of the ACM, CHI},
  pages = {},
  year = {2023},
  url = {http://clab.iat.sfu.ca/pubs/Chen-Memory-CHI2023.pdf},
  abstract = {}
  }         

• Dash, P. (2023) Everyday Emergencies: Exploring Challenges and Designs Involving 9-1-1 Systems. PhD Thesis. Simon Fraser University, March 2023.
  [Bibtex] [PDF]

             @phdthesis{clab233,
  institution = {Simon Fraser University, March 2023},
  title = {Everyday Emergencies: Exploring Challenges and Designs Involving 9-1-1 Systems},
  author = {Punyashlok Dash},
  year = {2023},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Dash-PhDThesis-2023.pdf},
  abstract = {}
  }         

• Han, D., Geiskkovitch, D., Yuan, I., Mills, C., Zhong, C., Chen, A., Stuerzlinger, W. & Neustaedter, C. (2023) Dr.’s Eye: The Design and Evaluation of a Video Conferencing System to Support Doctor Appointments in Home Settings. IN Proceedings of the ACM, CHI, ..
  [Bibtex] [PDF]

             @article{clab230,
  volume = {},
  number = {},
  author = {Dongqi Han and Denise Geiskkovitch and Irene Yuan and Chelsea Mills and Ce Zhong and Amy Chen and Wolfgang Stuerzlinger and Carman Neustaedter},
  title = {Dr.’s Eye: The Design and Evaluation of a Video Conferencing System to Support Doctor Appointments in Home Settings},
  publisher = {ACM Press},
  journal = {Proceedings of the ACM, CHI},
  pages = {},
  year = {2023},
  url = {http://clab.iat.sfu.ca/pubs/Han-DrEye-CHI2023.pdf},
  abstract = {}
  }         

• Mills, C., Geiskkovitch, D., Neustaedter, C., Odom, W. & Axtell, B. (2023) Remote Wavelength: Design and Evaluation of a System for Social Connectedness Through Distributed Board Game Play. IN Proceedings of the ACM, CHI, ..
  [Bibtex] [PDF]

             @article{clab231,
  volume = {},
  number = {},
  author = {Chelsea Mills and Denise Geiskkovitch and Carman Neustaedter and William Odom and Bennett Axtell},
  title = {Remote Wavelength: Design and Evaluation of a System for Social Connectedness Through Distributed Board Game Play},
  publisher = {ACM Press},
  journal = {Proceedings of the ACM, CHI},
  pages = {},
  year = {2023},
  url = {http://clab.iat.sfu.ca/pubs/Mills-RemoteWavelength-CHI2023.pdf},
  abstract = {}
  }         

• Nazeri, S., Hatala, M. & Neustaedter, C. (2023) Associations of research questions, analytical techniques, and learning insight in temporal educational research: A systematic mapping study. IN Journal of Learning Analytics, ..
  [Bibtex] [PDF]

             @article{clab234,
  volume = {},
  number = {},
  author = {Sina Nazeri and Marek Hatala and Carman Neustaedter},
  title = {Associations of research questions, analytical techniques, and learning insight in temporal educational research: A systematic mapping study},
  publisher = {Society for Learning Analytics Research},
  journal = {Journal of Learning Analytics},
  pages = {},
  year = {2023},
  url = {http://clab.iat.sfu.ca/pubs/Nazeri-TemporalLearning-JLA2023.pdf},
  abstract = {}
  }         

• Shakeri, H., Geiskkovitch, D., Gang, R. & Neustaedter, C. (2023) Sensing Their Presence: How Emerging Adults And Their Parents Connect After Moving Apart. IN Proceedings of the ACM, CHI, ..
  [Bibtex] [PDF]

             @article{clab229,
  volume = {},
  number = {},
  author = {Hanieh Shakeri and Denise Geiskkovitch and Radika Gang and Carman Neustaedter},
  title = {Sensing Their Presence: How Emerging Adults And Their Parents Connect After Moving Apart},
  publisher = {ACM Press},
  journal = {Proceedings of the ACM, CHI},
  pages = {},
  year = {2023},
  url = {http://clab.iat.sfu.ca/pubs/Shakeri-EmergingAdults-CHI2023.pdf},
  abstract = {}
  }         

2022

• Dash, P., Neustaedter, C., Jones, B. & Yip, C. (2022) The Design and Evaluation of Emergency Call Taking User Interfaces for Next Generation 9-1-1. IN Frontiers in Human Dynamics, Digital Impacts, ..
  [Bibtex] [PDF]

             @article{clab223,
  volume = {},
  number = {},
  author = {Punyashlok Dash and Carman Neustaedter and Brennan Jones and Carolyn Yip},
  title = {The Design and Evaluation of Emergency Call Taking User Interfaces for Next Generation 9-1-1},
  publisher = {Frontiers},
  journal = {Frontiers in Human Dynamics, Digital Impacts},
  pages = {},
  year = {2022},
  url = {http://journal.frontiersin.org/article/10.3389/fhumd.2022.670647/full?&utm_source=Email_to_authors_&utm_medium=Email&utm_content=T1_11.5e1_author&utm_campaign=Email_publication&field=&journalName=Frontiers_in_Human_Dynamics&id=670647},
  abstract = {}
  }         

• Geiskkovitch, D., Müller, M. & Neustaedter, C. (2022) The Needs of Grandparents and Grandchildren in a Socially and Geographically Distanced World: A Case Study Proceedings of the ACM Conference on Computer Supported Cooperative Work and Social Computing New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab225,
  booktitle = {Proceedings of the ACM Conference on Computer Supported Cooperative Work and Social Computing},
  title = {The Needs of Grandparents and Grandchildren in a Socially and Geographically Distanced World: A Case Study},
  author = {Denise Geiskkovitch and Marilena Müller and Carman Neustaedter},
  publisher = {ACM Press},
  year = {2022},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Geiskkovitch-Grandparents-CSCW2022.pdf},
  abstract = {}
  }         

• Han, D. (2022) Exploring Video Conferencing for Doctor Appointments in the Home. PhD Thesis. Simon Fraser University, December 2022.
  [Bibtex] [PDF]

             @phdthesis{clab227,
  institution = {Simon Fraser University, December 2022},
  title = {Exploring Video Conferencing for Doctor Appointments in the Home},
  author = {Dongqi Han},
  year = {2022},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Han-PhDThesis-2022.pdf},
  abstract = {}
  }         

• Han, D., Heshmat, Y., Geiskkovitch, D., Tan, Z. & Neustaedter, C. (2022) A Scenario-based Study of Doctors and Patients on Video Conferencing Appointments from Home. IN Transactions on Computer-Human Interaction (ToCHI), ..
  [Bibtex] [PDF]

             @article{clab224,
  volume = {},
  number = {},
  author = {Dongqi Han and Yasamin Heshmat and Denise Geiskkovitch and Zixuan Tan and Carman Neustaedter},
  title = {A Scenario-based Study of Doctors and Patients on Video Conferencing Appointments from Home},
  publisher = {ACM Press},
  journal = {Transactions on Computer-Human Interaction (ToCHI)},
  pages = {},
  year = {2022},
  url = {http://clab.iat.sfu.ca/pubs/Han-DoctorAppointments-ToCHI2022.pdf},
  abstract = {}
  }         

• Jones, B., Tang, A. & Neustaedter, C. (2022) RescueCASTR: Exploring Photos and Live Streaming to Support Contextual Awareness in the Wilderness Search and Rescue Command Post. IN Proceedings of the ACM, CSCW, ..
  [Bibtex] [PDF]

             @article{clab220,
  journal = {Proceedings of the ACM, CSCW},
  title = {RescueCASTR: Exploring Photos and Live Streaming to Support Contextual Awareness in the Wilderness Search and Rescue Command Post},
  author = {Brennan Jones and Anthony Tang and Carman Neustaedter},
  publisher = {ACM Press},
  year = {2022},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Jones-SAR-CSCW2022.pdf},
  abstract = {}
  }         

• Mills, C. (2022) Design and Evaluation of a System for Social Connection through Remote Tabletop Gameplay. Master Thesis. Simon Fraser University, December 2022.
  [Bibtex] [PDF]

             @mastersthesis{clab228,
  institution = {Simon Fraser University, December 2022},
  title = {Design and Evaluation of a System for Social Connection through Remote Tabletop Gameplay},
  author = {Chelsea Mills},
  year = {2022},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Mills-MScThesis-2022.pdf},
  abstract = {}
  }         

2021

• Baishya, U., Antle, A. & Neustaedter, C. (2021) Exploring Opportunities to Aid Generation of Input Action Ideas for Tangible User Interfaces Proceedings of the ACM Conference on Computer-Human Interaction New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab208,
  booktitle = {Proceedings of the ACM Conference on Computer-Human Interaction},
  title = {Exploring Opportunities to Aid Generation of Input Action Ideas for Tangible User Interfaces},
  author = {Uddipana Baishya and Alissa Antle and Carman Neustaedter},
  publisher = {ACM Press},
  year = {2021},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Baishya-IdeaBits-CHI2021.pdf},
  abstract = {}
  }         

• Dash, P. (2021) Everyday Emergencies: Challenges and Designs Involving 9-1-1 Systems Proceedings of the ACM Conference on Mobile Human-Computer Interaction New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab219,
  booktitle = {Proceedings of the ACM Conference on Mobile Human-Computer Interaction},
  title = {Everyday Emergencies: Challenges and Designs Involving 9-1-1 Systems},
  author = {Punyashlok Dash},
  publisher = {ACM Press},
  year = {2021},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Dash-DC-MobileHCI2021.pdf},
  abstract = {}
  }         

• Desjardins, A., Plasencia, O. T., Lucero, A., Cecchinato, M. & Neustaedter, C. (2021) Introduction to Special Issue on First-Person Research in HCI. IN Special Issue on First-Person Research in HCI, Transactions on Computer-Human Interaction (TOCHI), ..
  [Bibtex] [PDF]

             @article{clab222,
  volume = {},
  number = {},
  author = {Audrey Desjardins and Oscar Tomico Plasencia and Andrés Lucero and Marta Cecchinato and Carman Neustaedter},
  title = {Introduction to Special Issue on First-Person Research in HCI},
  publisher = {ACM},
  journal = {Special Issue on First-Person Research in HCI, Transactions on Computer-Human Interaction (TOCHI)},
  pages = {},
  year = {2021},
  url = {https://dl.acm.org/journal/tochi/firstpersonhci},
  abstract = {}
  }         

• Desjardins, A., Lucero, A., Cecchinato, M., Plasencia, O. T. & Neustaedter, C. (2021) Special Issue on First-Person Research in HCI, Transactions on Computer-Human Interaction (TOCHI) ACM.
  [Bibtex] [PDF]

             @book{clab221,
  title = {Special Issue on First-Person Research in HCI, Transactions on Computer-Human Interaction (TOCHI)},
  author = {Audrey Desjardins and Andrés Lucero and Marta Cecchinato and Oscar Tomico Plasencia and Carman Neustaedter},
  publisher = {ACM},
  year = {2021},
  url = {https://dl.acm.org/journal/tochi/firstpersonhci},
  abstract = {}
  }         

• Han, D. & Neustaedter, C. (2021) Patient Vulnerability with Video-Based Doctor Appointments Proceedings of the CHI 2021 Workshop on Designing for New Forms of Vulnerability.
  [Bibtex] [PDF]

             @workshop{clab211,
  booktitle = {Proceedings of the CHI 2021 Workshop on Designing for New Forms of Vulnerability},
  title = {Patient Vulnerability with Video-Based Doctor Appointments},
  author = {Dongqi Han and Carman Neustaedter},
  year = {2021},
  url = {http://clab.iat.sfu.ca/pubs/Han-Vulnerability-VulnerabilityWorkshopCHI2021.pdf},
  abstract = {}
  }         

• Hasan, K., Mondal, D., Khatra, K., Ahlström, D. & Neustaedter, C. (2021) CoAware: Designing Solutions for Being Aware of a Co-Located Partner’s Smartphone Usage Activities Proceedings of Graphics Interface New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab207,
  booktitle = {Proceedings of Graphics Interface},
  title = {CoAware: Designing Solutions for Being Aware of a Co-Located Partner’s Smartphone Usage Activities},
  author = {Khalad Hasan and Debajyoti Mondal and Karanmeet Khatra and David Ahlström and Carman Neustaedter},
  publisher = {ACM Press},
  year = {2021},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Hasan-CoAware-GI2021.pdf},
  abstract = {}
  }         

• Heshmat, Y. & Neustaedter, C. (2021) Family and Friend Communication over Distance in Canada During the COVID-19 Pandemic Proceedings of the ACM Conference on Designing Interactive Systems New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab212,
  booktitle = {Proceedings of the ACM Conference on Designing Interactive Systems},
  title = {Family and Friend Communication over Distance in Canada During the COVID-19 Pandemic},
  author = {Yasamin Heshmat and Carman Neustaedter},
  publisher = {ACM Press},
  year = {2021},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Heshmat-FamilyCommunicationCOVID19-DIS2021.pdf},
  abstract = {}
  }         

• Jones, B. (2021) Designing Remote Collaboration Technologies for Wilderness Search and Rescue. PhD Thesis. University of Calgary, June 2021.
  [Bibtex] [PDF]

             @phdthesis{clab226,
  institution = {University of Calgary, June 2021},
  title = {Designing Remote Collaboration Technologies for Wilderness Search and Rescue},
  author = {Brennan Jones},
  year = {2021},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Jones-PhDThesis-2021.pdf},
  abstract = {}
  }         

• Mills, C., Neustaedter, C. & Odom, W. (2021) Distributed Letter Jam: Designing Distributed Board Game Play for Social Connection Proceedings of the ACM Conference on Computer Supported Cooperative Work and Social Computing New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab215,
  booktitle = {Proceedings of the ACM Conference on Computer Supported Cooperative Work and Social Computing},
  title = {Distributed Letter Jam: Designing Distributed Board Game Play for Social Connection},
  author = {Chelsea Mills and Carman Neustaedter and William Odom},
  publisher = {ACM Press},
  year = {2021},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Mills-LetterJam-CSCW2021.pdf},
  abstract = {}
  }         

• Russell, D., Neustaedter, C., Tang, J., Judge, T. & Olson, G. (2021) Videoconferencing in the Age of COVID: How Well has it Worked Out? Proceedings of the ACM Conference on Computer Human Interaction New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab213,
  booktitle = {Proceedings of the ACM Conference on Computer Human Interaction},
  title = {Videoconferencing in the Age of COVID: How Well has it Worked Out?},
  author = {Daniel Russell and Carman Neustaedter and John Tang and Tejinder Judge and Gary Olson},
  publisher = {ACM Press},
  year = {2021},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Neustaedter-COVIDVideoConferencing-CHI2021.pdf},
  abstract = {}
  }         

• Shakeri, H., Neustaedter, C. & Odom, W. (2021) The Sounds of Togetherness Proceedings of the ACM Conference on Computer Supported Cooperative Work and Social Computing New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab218,
  booktitle = {Proceedings of the ACM Conference on Computer Supported Cooperative Work and Social Computing},
  title = {The Sounds of Togetherness},
  author = {Hanieh Shakeri and Carman Neustaedter and William Odom},
  publisher = {ACM Press},
  year = {2021},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Shakeri-Sounds-CSCW2021.pdf},
  abstract = {}
  }         

• Shakeri, H., Neustaedter, C. & DiPaola, S. (2021) SAGA: Collaborative Storytelling with GPT-3 Proceedings of the ACM Conference on Computer Supported Cooperative Work and Social Computing New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab217,
  booktitle = {Proceedings of the ACM Conference on Computer Supported Cooperative Work and Social Computing},
  title = {SAGA: Collaborative Storytelling with GPT-3},
  author = {Hanieh Shakeri and Carman Neustaedter and Steve DiPaola},
  publisher = {ACM Press},
  year = {2021},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Shakeri-SAGA-CSCW2021.pdf},
  abstract = {}
  }         

• Shakeri, H. & Neustaedter, C. (2021) Designing for Earth-to-Mars Family Communication Proceedings of the CHI 2021 Workshop on Human-Computer Interaction for Space Exploration.
  [Bibtex] [PDF]

             @workshop{clab210,
  booktitle = {Proceedings of the CHI 2021 Workshop on Human-Computer Interaction for Space Exploration},
  title = {Designing for Earth-to-Mars Family Communication},
  author = {Hanieh Shakeri and Carman Neustaedter},
  year = {2021},
  url = {http://clab.iat.sfu.ca/pubs/Shakeri-EarthMars-SpaceWorkshopCHI2021.pdf},
  abstract = {}
  }         

• Shakeri, H. & Neustaedter, C. (2021) Painting Portals: Connecting Homes Through Live Paintings Proceedings of the ACM Conference on Computer-Human Interaction New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab209,
  booktitle = {Proceedings of the ACM Conference on Computer-Human Interaction},
  title = {Painting Portals: Connecting Homes Through Live Paintings},
  author = {Hanieh Shakeri and Carman Neustaedter},
  publisher = {ACM Press},
  year = {2021},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Shakeri-PaintingPortals-CHI2021.pdf},
  abstract = {}
  }         

• Tong, X., Gromala, D., Neustaedter, C., Fracchia, D. & Lu, Z. (2021) Players’ Stories and Secrets in Animal Cross: New Horizons – Exploring Design Factors for Positive Emotions and Social Interactions in a Multiplayer Online Game. IN Proceedings of the ACM, CHI Play, ..
  [Bibtex] [PDF]

             @article{clab214,
  journal = {Proceedings of the ACM, CHI Play},
  title = {Players' Stories and Secrets in Animal Cross: New Horizons - Exploring Design Factors for Positive Emotions and Social Interactions in a Multiplayer Online Game},
  author = {Xin Tong and Diane Gromala and Carman Neustaedter and Dave Fracchia and Zhicong Lu},
  publisher = {ACM Press},
  year = {2021},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Tong-AnimalCrossing-CHIPLAY2021.pdf},
  abstract = {}
  }         

• Zhang, Y., Jones, B., Rintel, S. & Neustaedter, C. (2021) XRmas: Extended Reality Multi-Agency Spaces for a Magical Remote Christmas Proceedings of the ACM Conference on Computer Supported Cooperative Work and Social Computing New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab216,
  booktitle = {Proceedings of the ACM Conference on Computer Supported Cooperative Work and Social Computing},
  title = {XRmas: Extended Reality Multi-Agency Spaces for a Magical Remote Christmas},
  author = {Yaying Zhang and Brennan Jones and Sean Rintel and Carman Neustaedter},
  publisher = {ACM Press},
  year = {2021},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Zhang-XRMas-CSCW2021.pdf},
  abstract = {}
  }         

2020

• Batmaz, A. U., Maiero, J., Kruijff, E., Riecke, B., Neustaedter, C. & Stuerzlinger, W. (2020) How Automatic Speed Control Based on Distance Affects User Behaviours in Telepresence Robot Navigation within Dense Conference-like Environments. IN PLOS ONE, ..
  [Bibtex] [PDF]

             @article{clab206,
  volume = {},
  number = {},
  author = {Anil Ufuk Batmaz and Jens Maiero and Ernst Kruijff and Bernhard Riecke and Carman Neustaedter and Wolfgang Stuerzlinger},
  title = {How Automatic Speed Control Based on Distance Affects User Behaviours in Telepresence Robot Navigation within Dense Conference-like Environments},
  publisher = {},
  journal = {PLOS ONE},
  pages = {},
  year = {2020},
  url = {https://doi.org/10.1371/journal.pone.0242078},
  abstract = {}
  }         

• Dash, P., Neustaedter, C. & Yip, C. (2020) The Design and Evaluation of an Emergency Call Taking Interface for Next Generation 9-1-1 Connections Lab Technical Report 2020-0109-01, Simon Fraser University.
  [Bibtex] [PDF]

             @techreport{clab192,
  booktitle = {Connections Lab Technical Report 2020-0109-01, Simon Fraser University},
  title = {The Design and Evaluation of an Emergency Call Taking Interface for Next Generation 9-1-1},
  author = {Punyashlok Dash and Carman Neustaedter and Carolyn Yip},
  year = {2020},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Dash-911-TechReport2020.pdf},
  abstract = {}
  }         

• Han, D., Neustaedter, C. & Tan, Z. (2020) Concerns of Primary Care Physicians for Video-Based Visits Proceedings of the ACM Conference on Computer-Human Interaction New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab196,
  booktitle = {Proceedings of the ACM Conference on Computer-Human Interaction},
  title = {Concerns of Primary Care Physicians for Video-Based Visits},
  author = {Dongqi Han and Carman Neustaedter and Zixuan Tan},
  publisher = {ACM Press},
  year = {2020},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Han-DoctorVideo-CHI2020.pdf},
  abstract = {}
  }         

• Han, D., Heshmat, Y. & Neustaedter, C. (2020) Exploring Video Conferencing for Doctor Appointments in the Home: A Scenario-Based Approach from Patients’ Perspectives Proceedings of Graphics Interface New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab193,
  booktitle = {Proceedings of Graphics Interface},
  title = {Exploring Video Conferencing for Doctor Appointments in the Home: A Scenario-Based Approach from Patients’ Perspectives},
  author = {Dongqi Han and Yasamin Heshmat and Carman Neustaedter},
  publisher = {ACM Press},
  year = {2020},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Han-Patients-GI2020.pdf},
  abstract = {}
  }         

• Hasan, K., Mondal, D., Ahlström, D. & Neustaedter, C. (2020) An Exploration of Rules and Tools for Family Members to Limit Co-Located Smartphone Usage Proceedings of the 11th Augmented Human International Conference New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab200,
  booktitle = {Proceedings of the 11th Augmented Human International Conference},
  title = {An Exploration of Rules and Tools for Family Members to Limit Co-Located Smartphone Usage},
  author = {Khalad Hasan and Debajyoti Mondal and David Ahlström and Carman Neustaedter},
  publisher = {ACM Press},
  year = {2020},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Hasan-SmartphoneUsage-AH2020.pdf},
  abstract = {}
  }         

• Heshmat, Y., Neustaedter, C., McCaffrey, K., Yip, C., Odom, W., Wakkary, R. & Yang, Z. (2020) FamilyStories: Asynchronous Audio Storytelling over Distance Proceedings of the Conference on Computer-Supported Cooperative Work New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab204,
  booktitle = {Proceedings of the Conference on Computer-Supported Cooperative Work},
  title = {FamilyStories: Asynchronous Audio Storytelling over Distance},
  author = {Yasamin Heshmat and Carman Neustaedter and Kyle McCaffrey and Carolyn Yip and William Odom and Ron Wakkary and Zikun Yang},
  publisher = {ACM Press},
  year = {2020},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Heshmat-FamilyStories-CSCW2020.pdf},
  abstract = {}
  }         

• Heshmat, Y., Neustaedter, C., McCaffrey, K., Odom, W., Wakkary, R. & Yang, Z. (2020) FamilyStories: Asynchronous Audio Storytelling for Family Members Across Time Zones Proceedings of the ACM Conference on Computer-Human Interaction New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab191,
  booktitle = {Proceedings of the ACM Conference on Computer-Human Interaction},
  title = {FamilyStories: Asynchronous Audio Storytelling for Family Members Across Time Zones},
  author = {Yasamin Heshmat and Carman Neustaedter and Kyle McCaffrey and William Odom and Ron Wakkary and Zikun Yang},
  publisher = {ACM Press},
  year = {2020},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Heshmat-FamilyStories-CHI2020.pdf},
  abstract = {}
  }         

• Heshmat, Y. (2020) Connecting Family Members Across Time through Asynchronous Audio Stories. PhD Thesis. School of Interactive Arts and Technology, Simon Fraser University, April 2020.
  [Bibtex] [PDF]

             @phdthesis{clab201,
  institution = {School of Interactive Arts and Technology, Simon Fraser University, April 2020},
  title = {Connecting Family Members Across Time through Asynchronous Audio Stories},
  author = {Yasamin Heshmat},
  year = {2020},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Heshmat-PhDThesis-2020.pdf},
  abstract = {}
  }         

• Heshmat, Y., Jones, B. & Neustaedter, C. (2020) 360 Degree View for Sharing a Geocaching Experience with a Telepresence Robot Proceedings of the CHI 2020 Workshop on Social VR: A New Medium for Remote Communication and Collaboration.
  [Bibtex] [PDF]

             @workshop{clab198,
  booktitle = {Proceedings of the CHI 2020 Workshop on Social VR: A New Medium for Remote Communication and Collaboration},
  title = {360 Degree View for Sharing a Geocaching Experience with a Telepresence Robot},
  author = {Yasamin Heshmat and Brennan Jones and Carman Neustaedter},
  year = {2020},
  url = {http://clab.iat.sfu.ca/pubs/Heshmat-BeamGeocaching-VRWorkshopCHI2020.pdf},
  abstract = {}
  }         

• Jones, B., Tang, A., Neustaedter, C., Antle, A. & McLaren, E. (2020) Designing Technology for Shared Communication and Awareness in Wilderness Search and Rescue. IN HCI Outdoors: Theory, Design, Methods and Applications..
  [Bibtex] [PDF]

             @incollection{clab195,
  booktitle = {HCI Outdoors: Theory, Design, Methods and Applications},
  title = {Designing Technology for Shared Communication and Awareness in Wilderness Search and Rescue},
  author = {Brennan Jones and Anthony Tang and Carman Neustaedter and Alissa Antle and Elgin-Skye McLaren},
  publisher = {Springer London},
  year = {2020},
  pages = {},
  url = {https://link.springer.com/search?query=978-3-030-45288-9},
  abstract = {}
  }         

• Jones, B., Tang, A. & Neustaedter, C. (2020) Remote Communication in Wilderness Search and Rescue: Implications for the Design of Emergency Distributed-Collaboration Tools for Network-Sparse Environments Proceedings of the ACM International Conference on Supporting Group Work (GROUP) New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab189,
  booktitle = {Proceedings of the ACM International Conference on Supporting Group Work (GROUP)},
  title = {Remote Communication in Wilderness Search and Rescue: Implications for the Design of Emergency Distributed-Collaboration Tools for Network-Sparse Environments},
  author = {Brennan Jones and Anthony Tang and Carman Neustaedter},
  publisher = {ACM Press},
  year = {2020},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Jones-SAR-GROUP2020.pdf},
  abstract = {}
  }         

• Jones, B., Maiero, J., Mogharrab, A., Aguilar, I., Adhikari, A., Riecke, B., Kruijff, E., Neustaedter, C. & Lindeman, R. (2020) Feetback: Augmenting Robotic Telepresence with Haptic Feedback on the Feet Proceedings of the Conference on Multimodal Interaction New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab205,
  booktitle = {Proceedings of the Conference on Multimodal Interaction},
  title = {Feetback: Augmenting Robotic Telepresence with Haptic Feedback on the Feet},
  author = {Brennan Jones and Jens Maiero and Alireza Mogharrab and Ivan Aguilar and Ashu Adhikari and Bernhard Riecke and Ernst Kruijff and Carman Neustaedter and Robert Lindeman},
  publisher = {ACM Press},
  year = {2020},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Jones-Feetback-ICMI2020.pdf},
  abstract = {}
  }         

• Mogharrab, A. & Neustaedter, C. (2020) Family Group Chat: Family Needs to Manage Contact and Conflict Proceedings of the ACM Conference on Computer-Human Interaction New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab197,
  booktitle = {Proceedings of the ACM Conference on Computer-Human Interaction},
  title = {Family Group Chat: Family Needs to Manage Contact and Conflict},
  author = {Alireza Mogharrab and Carman Neustaedter},
  publisher = {ACM Press},
  year = {2020},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Mogharrab-FamilyGroupChat-CHI2020.pdf},
  abstract = {}
  }         

• Neustaedter, C., Heshmat, Y., Jones, B., Forghani, A. & Xiong, X. (2020) Shared Family Experiences over Distance in the Outdoors. IN HCI Outdoors: Theory, Design, Methods and Applications..
  [Bibtex] [PDF]

             @incollection{clab194,
  booktitle = {HCI Outdoors: Theory, Design, Methods and Applications},
  title = {Shared Family Experiences over Distance in the Outdoors},
  author = {Carman Neustaedter and Yasamin Heshmat and Brennan Jones and Azadeh Forghani and Xiaoxuan Xiong},
  publisher = {Springer London},
  year = {2020},
  pages = {},
  url = {https://link.springer.com/search?query=978-3-030-45288-9},
  abstract = {}
  }         

• Pang, C., Pan, R., Wong, S., Neustaedter, C. & Wu, Y. (2020) The Design of a Location-Based Transit Game for Digital Placemaking Proceedings of the Conference on Computer-Supported Cooperative Work New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab203,
  booktitle = {Proceedings of the Conference on Computer-Supported Cooperative Work},
  title = {The Design of a Location-Based Transit Game for Digital Placemaking},
  author = {Carolyn Pang and Rui Pan and Stephanie Wong and Carman Neustaedter and Yuyao Wu},
  publisher = {ACM Press},
  year = {2020},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Pang-CityExplorer-CSCW2020.pdf},
  abstract = {}
  }         

• Pang, C., Neustaedter, C., Pan, R., Hennessy, K. & Moffatt, K. (2020) The Role of a Location-Based City Exploration Game in Digital Placemaking. IN Behaviour and Information Technology, Special Issue on Smart Cities at Play, ..
  [Bibtex] [PDF]

             @article{clab190,
  volume = {},
  number = {},
  author = {Carolyn Pang and Carman Neustaedter and Rui Pan and Kate Hennessy and Karyn Moffatt},
  title = {The Role of a Location-Based City Exploration Game in Digital Placemaking},
  publisher = {Taylor and Francis},
  journal = {Behaviour and Information Technology, Special Issue on Smart Cities at Play},
  pages = {},
  year = {2020},
  url = {http://clab.iat.sfu.ca/pubs/Pang-CityExploration-BehaviourTechnology.pdf},
  abstract = {}
  }         

• Yang, L. & Neustaedter, C. (2020) An Autobiographical Design Study of a Long Distance Relationship: When Telepresence Robots Meet Smart Home Tools Proceedings of the ACM Conference on Designing Interactive Systems New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab199,
  booktitle = {Proceedings of the ACM Conference on Designing Interactive Systems},
  title = {An Autobiographical Design Study of a Long Distance Relationship: When Telepresence Robots Meet Smart Home Tools},
  author = {Lillian Yang and Carman Neustaedter},
  publisher = {ACM Press},
  year = {2020},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Yang-RobotsSmartDevices-DIS2020.pdf},
  abstract = {}
  }         

• Yang, L. (2020) Exploring the Use of Telepresence Robots in Long Distance Relationships. PhD Thesis. School of Interactive Arts and Technology, Simon Fraser University, June 2020.
  [Bibtex] [PDF]

             @phdthesis{clab202,
  institution = {School of Interactive Arts and Technology, Simon Fraser University, June 2020},
  title = {Exploring the Use of Telepresence Robots in Long Distance Relationships},
  author = {Lillian Yang},
  year = {2020},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Yang-PhDThesis-2020.pdf},
  abstract = {}
  }         

2019

• Forghani, A. (2019) Connecting Grandparents and Young Grandchildren Over Distance. PhD Thesis. School of Interactive Arts and Technology, Simon Fraser University, January 2019.
  [Bibtex] [PDF]

             @phdthesis{clab185,
  institution = {School of Interactive Arts and Technology, Simon Fraser University, January 2019},
  title = {Connecting Grandparents and Young Grandchildren Over Distance},
  author = {Azadeh Forghani},
  year = {2019},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Forghani-PhDThesis-2019.pdf},
  abstract = {}
  }         

• Harrison, S., Bardzell, S., Neustaedter, C. & Tatar, D. (2019) DIS ’19: Proceedings of the 2019 Conference on Designing Interactive Systems New York, NY, USA, ACM.
  [Bibtex]

             @proceedings{clab187,
  title = {DIS '19: Proceedings of the 2019 Conference on Designing Interactive Systems},
  author = {Steve Harrison and Shaowen Bardzell and Carman Neustaedter and Deborah Tatar},
  year = {2019},
  isbn = {978-1-4503-5850-7},
  location = {San Diego, CA, USA},
  note = {},
  publisher = {ACM},
  address = {New York, NY, USA},
  }         

• Harrison, S., Bardzell, S., Neustaedter, C. & Tatar, D. (2019) DIS Companion ’19: Companion Proceedings of the 2019 Conference on Designing Interactive Systems New York, NY, USA, ACM.
  [Bibtex]

             @proceedings{clab188,
  title = {DIS Companion '19: Companion Proceedings of the 2019 Conference on Designing Interactive Systems},
  author = {Steve Harrison and Shaowen Bardzell and Carman Neustaedter and Deborah Tatar},
  year = {2019},
  isbn = {978-1-4503-6270-2},
  location = {San Diego, CA, USA},
  note = {},
  publisher = {ACM},
  address = {New York, NY, USA},
  }         

• Hillman, S., Hillman, A., Neustaedter, C. & Pang, C. (2019) I have a life: Teacher Communication & Management Outside the Classroom Proceedings of the Conference on Computer Human Interaction New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab179,
  booktitle = {Proceedings of the Conference on Computer Human Interaction},
  title = {I have a life: Teacher Communication & Management Outside the Classroom},
  author = {Serena Hillman and Alexandra Hillman and Carman Neustaedter and Carolyn Pang},
  publisher = {ACM Press},
  year = {2019},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Hillman-Teachers-CHI2019.pdf},
  abstract = {}
  }         

• Jones, B., Tang, A. & Neustaedter, C. (2019) Remote Collaboration in Wilderness Search and Rescue Proceedings of the CHI 2019 International Workshop on Human-Drone Interaction.
  [Bibtex] [PDF]

             @workshop{clab180,
  booktitle = {Proceedings of the CHI 2019 International Workshop on Human-Drone Interaction},
  title = {Remote Collaboration in Wilderness Search and Rescue},
  author = {Brennan Jones and Anthony Tang and Carman Neustaedter},
  year = {2019},
  url = {http://clab.iat.sfu.ca/pubs/Jones-Drones-CHIWorkshop2019.pdf},
  abstract = {}
  }         

• Khan, N. (2019) Exploring the Usage of Drones to Assist Firefighters During Emergency Situations. Master Thesis. School of Interactive Arts & Technology, Simon Fraser University, August 2019.
  [Bibtex] [PDF]

             @mastersthesis{clab189,
  institution = {School of Interactive Arts & Technology, Simon Fraser University, August 2019},
  title = {Exploring the Usage of Drones to Assist Firefighters During Emergency Situations},
  author = {Nafiz Khan},
  year = {2019},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Khan-Drones-MScThesis.pdf},
  abstract = {}
  }         

• Khan, N. & Neustaedter, C. (2019) Exploring Drones to Assist Firefighters During Emergencies Proceedings of the CHI 2019 International Workshop on Human-Drone Interaction.
  [Bibtex] [PDF]

             @workshop{clab181,
  booktitle = {Proceedings of the CHI 2019 International Workshop on Human-Drone Interaction},
  title = {Exploring Drones to Assist Firefighters During Emergencies},
  author = {Nafiz Khan and Carman Neustaedter},
  year = {2019},
  url = {http://clab.iat.sfu.ca/pubs/Khan-Drones-CHIWorkshop2019.pdf},
  abstract = {}
  }         

• Khan, N., Neustaedter, C. & Antle, A. (2019) Flight Chair: An Interactive Chair for Controlling Emergency Service Drones Proceedings of the Conference on Computer Human Interaction New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab178,
  booktitle = {Proceedings of the Conference on Computer Human Interaction},
  title = {Flight Chair: An Interactive Chair for Controlling Emergency Service Drones},
  author = {Nafiz Khan and Carman Neustaedter and Alissa Antle},
  publisher = {ACM Press},
  year = {2019},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Khan-FlightChair-CHI2019.pdf},
  abstract = {}
  }         

• Khan, N. & Neustaedter, C. (2019) An Exploratory Study of the Use of Drones for Assisting Firefighters During Emergency Situations Proceedings of the Conference on Computer Human Interaction New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab176,
  booktitle = {Proceedings of the Conference on Computer Human Interaction},
  title = {An Exploratory Study of the Use of Drones for Assisting Firefighters During Emergency Situations},
  author = {Nafiz Khan and Carman Neustaedter},
  publisher = {ACM Press},
  year = {2019},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Khan-DronesFirefighters-CHI2019.pdf},
  abstract = {}
  }         

• Lucero, A., Desjardins, A., Neustaedter, C., Höök, K., Hassenzahl, M. & Cecchinato, M. (2019) A Sample of One: First-Person Research Methods in HCI Proceedings of the Conference on Designing Interactive Systems New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab182,
  booktitle = {Proceedings of the Conference on Designing Interactive Systems},
  title = {A Sample of One: First-Person Research Methods in HCI},
  author = {Andres Lucero and Audrey Desjardins and Carman Neustaedter and Kristina Höök and Marc Hassenzahl and Marta Cecchinato},
  publisher = {ACM Press},
  year = {2019},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Lucero-DesignForOne-DIS2019.pdf},
  abstract = {}
  }         

• Neustaedter, C., McGee, J. & Dash, P. (2019) Sharing 9-1-1 Video Call Information between Dispatchers and Firefighters During Everyday Emergencies Proceedings of the Conference on Designing Interactive Systems New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab183,
  booktitle = {Proceedings of the Conference on Designing Interactive Systems},
  title = {Sharing 9-1-1 Video Call Information between Dispatchers and Firefighters During Everyday Emergencies},
  author = {Carman Neustaedter and Josh McGee and Punyashlok Dash},
  publisher = {ACM Press},
  year = {2019},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Neustaedter-Firefighters-DIS2019.pdf},
  abstract = {}
  }         

• Pang, C., Pan, R., Neustaedter, C. & Hennessy, K. (2019) City Explorer: The Design and Evaluation of a Location-Based Community Information System Proceedings of the Conference on Computer Human Interaction New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab177,
  booktitle = {Proceedings of the Conference on Computer Human Interaction},
  title = {City Explorer: The Design and Evaluation of a Location-Based Community Information System},
  author = {Carolyn Pang and Rui Pan and Carman Neustaedter and Kate Hennessy},
  publisher = {ACM Press},
  year = {2019},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Pang-CityExplorer-CHI2019.pdf},
  abstract = {}
  }         

• Shakeri, H. & Neustaedter, C. (2019) Teledrone: Shared Outdoor Exploration Using Telepresence Drones Companion Proceedings of the Conference on Computer Supported Cooperative Work and Social Computing New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab188,
  booktitle = {Companion Proceedings of the Conference on Computer Supported Cooperative Work and Social Computing},
  title = {Teledrone: Shared Outdoor Exploration Using Telepresence Drones},
  author = {Hanieh Shakeri and Carman Neustaedter},
  publisher = {ACM Press},
  year = {2019},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Shakeri-TeleDrone-CSCW2019.pdf},
  abstract = {}
  }         

• Zhang, Y., Riecke, B., Schiphorst, T. & Neustaedter, C. (2019) Perch to Fly: Embodied Virtual Reality Flying Locomotion with a Flexible Perching Stance Proceedings of the Conference on Designing Interactive Systems New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab184,
  booktitle = {Proceedings of the Conference on Designing Interactive Systems},
  title = {Perch to Fly: Embodied Virtual Reality Flying Locomotion with a Flexible Perching Stance},
  author = {Yaying Zhang and Bernhard Riecke and Thecla Schiphorst and Carman Neustaedter},
  publisher = {ACM Press},
  year = {2019},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Yang-PerchToFly-DIS2019.pdf},
  abstract = {}
  }         

2018

• Avellino, I. & Neustaedter, C. (2018) Putting the Coach in the Loop: Improving Practice in Outdoor Activities through Technology Proceedings of the CHI 2018 Workshop on HCI in the Outdoors.
  [Bibtex] [PDF]

             @workshop{clab162,
  booktitle = {Proceedings of the CHI 2018 Workshop on HCI in the Outdoors},
  title = {Putting the Coach in the Loop: Improving Practice in Outdoor Activities through Technology},
  author = {Ignacio Avellino and Carman Neustaedter},
  year = {2018},
  url = {http://clab.iat.sfu.ca/pubs/Avellino-OutdoorActivities-HCIOutdoorsWorkshop2018.pdf},
  abstract = {}
  }         

• Dash, P., Neustaedter, C. & Antle, A. (2018) Covert-Glass: A Wearable that Enables Surreptitious 911 Video Calling Proceedings of the Conference on Computer Supported Cooperative Work New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab169,
  booktitle = {Proceedings of the Conference on Computer Supported Cooperative Work},
  title = {Covert-Glass: A Wearable that Enables Surreptitious 911 Video Calling},
  author = {Punyashlok Dash and Carman Neustaedter and Alissa Antle},
  publisher = {ACM Press},
  year = {2018},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Dash-CovertGlass-CSCW2018.pdf},
  poster = {http://clab.iat.sfu.ca/pubs/Dash-CovertGlassPoster-CSCW2018.pdf}}         

• Fan, M., Antle, A., Hoskyn, M. & Neustaedter, C. (2018) A design case study of a tangible system supporting young english language learners. IN International Journal of Child-Computer Interaction, ..
  [Bibtex] [PDF]

             @article{clab172,
  volume = {},
  number = {},
  author = {Min Fan and Alissa Antle and Maureen Hoskyn and Carman Neustaedter},
  title = {A design case study of a tangible system supporting young english language learners},
  publisher = {Elsevier},
  journal = {International Journal of Child-Computer Interaction},
  pages = {},
  year = {2018},
  url = {https://www.sciencedirect.com/science/article/pii/S2212868917300867?via%3Dihub},
  abstract = {}
  }         

• Forghani, A. & Neustaedter, C. (2018) Grandparents 2 Grandchildren: Bridging Age Over Distance Proceedings of the CHI 2018 Workshop on Designing Interactions for the Ageing Populations.
  [Bibtex] [PDF]

             @workshop{clab164,
  booktitle = {Proceedings of the CHI 2018 Workshop on Designing Interactions for the Ageing Populations},
  title = {Grandparents 2 Grandchildren: Bridging Age Over Distance},
  author = {Azadeh Forghani and Carman Neustaedter},
  year = {2018},
  url = {http://clab.iat.sfu.ca/pubs/Forghani-G2G-AgeingWorkshop2018.pdf},
  abstract = {}
  }         

• Forghani, A., Neustaedter, C., Vu, C., Judge, T. & Antle, A. (2018) G2G: The Design and Evaluation of a Shared Calendar Video Messaging System to Connect Distance-separated Grandparents and Young Grandchildren Proceedings of the ACM Computer Human Interaction (CHI) New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab155,
  booktitle = {Proceedings of the ACM Computer Human Interaction (CHI)},
  title = {G2G: The Design and Evaluation of a Shared Calendar Video Messaging System to Connect Distance-separated Grandparents and Young Grandchildren},
  author = {Azadeh Forghani and Carman Neustaedter and Cuong Vu and Tejinder Judge and Alissa Antle},
  publisher = {ACM Press},
  address = {New York, NY, USA},
  year = {2018},
  url = {http://clab.iat.sfu.ca/pubs/Forghani-G2G-CHI2018.pdf},
  abstract = {}
  }         

• Heshmat, Y., Yang, L. & Neustaedter, C. (2018) Quality ‘Alone’ Time through Conversations and Storytelling: Podcast Listening Behaviors and Routine Proceedings of the Graphics Interface (GI) Conference New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab164,
  booktitle = {Proceedings of the Graphics Interface (GI) Conference},
  title = {Quality ‘Alone’ Time through Conversations and Storytelling: Podcast Listening Behaviors and Routine},
  author = {Yasamin Heshmat and Lillian Yang and Carman Neustaedter},
  publisher = {ACM Press},
  year = {2018},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Heshmat-Podcasts-GI2018.pdf},
  abstract = {}
  }         

• Heshmat, Y., Jones, B., Xiong, X., Neustaedter, C., Tang, A., Riecke, B. & Yang, L. (2018) Geocaching with a Beam: Shared Outdoor Activities through a Telepresence Robot with 360 Degree Viewing Proceedings of the ACM Computer Human Interaction (CHI) New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab157,
  booktitle = {Proceedings of the ACM Computer Human Interaction (CHI)},
  title = {Geocaching with a Beam: Shared Outdoor Activities through a Telepresence Robot with 360 Degree Viewing},
  author = {Yasamin Heshmat and Brennan Jones and Xiaoxuan Xiong and Carman Neustaedter and Anthony Tang and Bernhard Riecke and Lillian Yang},
  publisher = {ACM Press},
  year = {2018},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Heshmat-BeamGeocaching-CHI2018.pdf},
  abstract = {}
  }         

• Heshmat, Y. & Neustaedter, C. (2018) Family Members Sharing Activities through Audio Narratives in Different Time Zones Proceedings of the CHI 2018 Workshop on HCI in the Outdoors.
  [Bibtex] [PDF]

             @workshop{clab161,
  booktitle = {Proceedings of the CHI 2018 Workshop on HCI in the Outdoors},
  title = {Family Members Sharing Activities through Audio Narratives in Different Time Zones},
  author = {Yasamin Heshmat and Carman Neustaedter},
  year = {2018},
  url = {http://clab.iat.sfu.ca/pubs/Heshmat-AudioNarratives-HCIOutdoorsWorkshop2018.pdf},
  abstract = {}
  }         

• Jones, B. (2018) Designing for Distributed Collaboration in Wilderness Search and Rescue Proceedings of the Conference on Computer Supported Cooperative Work New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab171,
  booktitle = {Proceedings of the Conference on Computer Supported Cooperative Work},
  title = {Designing for Distributed Collaboration in Wilderness Search and Rescue},
  author = {Brennan Jones},
  publisher = {ACM Press},
  year = {2018},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Jones-WildernessSARDC-CSCW2018.pdf},
  abstract = {}
  }         

• Jones, B., Tang, A., Neustaedter, C., Antle, A. & McLaren, E. (2018) Designing a Tangible Interface for Manager Awareness in Wilderness Search and Rescue Proceedings of the Conference on Computer Supported Cooperative Work New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab170,
  booktitle = {Proceedings of the Conference on Computer Supported Cooperative Work},
  title = {Designing a Tangible Interface for Manager Awareness in Wilderness Search and Rescue},
  author = {Brennan Jones and Anthony Tang and Carman Neustaedter and Alissa Antle and Elgin-Skye McLaren},
  publisher = {ACM Press},
  year = {2018},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Jones-WildernessSAR-CSCW2018.pdf},
  poster = {http://clab.iat.sfu.ca/pubs/Jones-WildernessSARPoster-CSCW2018.pdf}}         

• Jones, B., Tang, A. & Neustaedter, C. (2018) Designing Outdoor Remote-Communication Tools for Serious Collaborative Activities Proceedings of the CHI 2018 Workshop on HCI in the Outdoors.
  [Bibtex] [PDF]

             @workshop{clab160,
  booktitle = {Proceedings of the CHI 2018 Workshop on HCI in the Outdoors},
  title = {Designing Outdoor Remote-Communication Tools for Serious Collaborative Activities},
  author = {Brennan Jones and Anthony Tang and Carman Neustaedter},
  year = {2018},
  url = {http://clab.iat.sfu.ca/pubs/Jones-SAR-HCIOutdoorsWorkshop2018.pdf},
  abstract = {}
  }         

• Khan, N. & Neustaedter, C. (2018) An Exploratory Study of the Use of Drones for Assisting Firefighters During Emergency Situations Connections Lab Technical Report 2018-1026-01, Simon Fraser University.
  [Bibtex] [PDF]

             @techreport{clab175,
  booktitle = {Connections Lab Technical Report 2018-1026-01, Simon Fraser University},
  title = {An Exploratory Study of the Use of Drones for Assisting Firefighters During Emergency Situations},
  author = {Nafiz Khan and Carman Neustaedter},
  year = {2018},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Khan-Drones-TechReport2018.pdf},
  abstract = {}
  }         

• Mimouni, H. E., Fussell, S., Herring, S., Neustaedter, C. & Rode, J. (2018) SIG on Telepresence Robots Proceedings of the ACM Computer Human Interaction (CHI) New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab163,
  booktitle = {Proceedings of the ACM Computer Human Interaction (CHI)},
  title = {SIG on Telepresence Robots},
  author = {Houda El Mimouni and Susan Fussell and Susan Herring and Carman Neustaedter and Jennifer Rode},
  publisher = {ACM Press},
  year = {2018},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/ElMimouni-TelepresenceRobotsSIG-CHI2018.pdf},
  abstract = {}
  }         

• Moulder, V., Boschman, L., Wakkary, R., Neustaedter, C. & Kobayashi, H. (2018) ARGs 4 NPOs: HCI Interventions for Science Communication Proceedings of the ACM Computer Human Interaction (CHI) New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab154,
  booktitle = {Proceedings of the ACM Computer Human Interaction (CHI)},
  title = {ARGs 4 NPOs: HCI Interventions for Science Communication},
  author = {Victoria Moulder and Lorna Boschman and Ron Wakkary and Carman Neustaedter and Hiroki Kobayashi},
  publisher = {ACM Press},
  address = {New York, NY, USA},
  year = {2018},
  url = {http://clab.iat.sfu.ca/pubs/Moulder-ARGs4NPOs-CHI2018.pdf},
  abstract = {}
  }         

• Neustaedter, C., McGee, J. & Dash, P. (2018) Sharing 9-1-1 Video Call Information with Firefighters During Emergency Situations Connections Lab Technical Report 2018-1026-02, Simon Fraser University.
  [Bibtex] [PDF]

             @techreport{clab174,
  booktitle = {Connections Lab Technical Report 2018-1026-02, Simon Fraser University},
  title = {Sharing 9-1-1 Video Call Information with Firefighters During Emergency Situations},
  author = {Carman Neustaedter and Josh McGee and Punyashlok Dash},
  year = {2018},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Neustaedter-Drones-TechReport2018.pdf},
  abstract = {}
  }         

• Neustaedter, C., Singhal, S., Pan, R., Heshmat, Y., Forghani, A. & Tang, J. (2018) From Being There to Watching: Shared and Dedicated Telepresence Robot Usage at Academic Conferences. IN Transactions on Human Computer Interaction, ..
  [Bibtex] [PDF]

             @article{clab166,
  volume = {},
  number = {},
  author = {Carman Neustaedter and Samarth Singhal and Rui Pan and Yasamin Heshmat and Azadeh Forghani and John Tang},
  title = {From Being There to Watching: Shared and Dedicated Telepresence Robot Usage at Academic Conferences},
  publisher = {ACM},
  journal = {Transactions on Human Computer Interaction},
  pages = {},
  year = {2018},
  url = {http://clab.iat.sfu.ca/pubs/Neustaedter-TelepresenceRobots-TOCHI2018.pdf},
  abstract = {}
  }         

• Neustaedter, C., Jones, B., O’Hara, K. & Sellen, A. (2018) The Benefits and Challenges of Video Calling for Emergency Situations Proceedings of the ACM Computer Human Interaction (CHI) New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab158,
  booktitle = {Proceedings of the ACM Computer Human Interaction (CHI)},
  title = {The Benefits and Challenges of Video Calling for Emergency Situations},
  author = {Carman Neustaedter and Brennan Jones and Kenton O'Hara and Abigail Sellen},
  publisher = {ACM Press},
  year = {2018},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Neustaedter-911-CHI2018.pdf},
  abstract = {}
  }         

• Oduor, E., Waweru, P., Lenchner, J. & Neustaedter, C. (2018) Practices and Technology Needs of a Network of Farmers in Tharaka, Kenya Proceedings of the ACM Computer Human Interaction (CHI) New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab159,
  booktitle = {Proceedings of the ACM Computer Human Interaction (CHI)},
  title = {Practices and Technology Needs of a Network of Farmers in Tharaka, Kenya},
  author = {Erick Oduor and Peninah Waweru and Jonathan Lenchner and Carman Neustaedter},
  publisher = {ACM Press},
  year = {2018},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Oduor-Farmers-CHI2018.pdf},
  abstract = {}
  }         

• Pang, C. (2018) Connecting Urban Commuters and Communities Using Location-Based Technologies. PhD Thesis. School of Interactive Arts and Technology, Simon Fraser University.
  [Bibtex] [PDF]

             @phdthesis{clab173,
  institution = {School of Interactive Arts and Technology, Simon Fraser University},
  title = {Connecting Urban Commuters and Communities Using Location-Based Technologies},
  author = {Carolyn Pang},
  year = {2018},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Pang-Dissertation-2018.pdf},
  abstract = {}
  }         

• Singhal, S. & Neustaedter, C. (2018) Caller Needs and Reactions to 9-1-1 Video Calling for Emergencies Proceedings of the Conference on Designing Interactive Systems New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab165,
  booktitle = {Proceedings of the Conference on Designing Interactive Systems},
  title = {Caller Needs and Reactions to 9-1-1 Video Calling for Emergencies},
  author = {Samarth Singhal and Carman Neustaedter},
  publisher = {ACM Press},
  year = {2018},
  address = {New York, NY, USA},
  url = {http://clab.iat.sfu.ca/pubs/Singhal-911Callers-DIS2018.pdf},
  abstract = {}
  }         

• Singhal, S., Neustaedter, C., Odom, W., Bartram, L. & Heshmat, Y. (2018) Time Turner: Designing for Reflection and Remembrance of Moments in the Home Proceedings of the ACM Computer Human Interaction (CHI) New York, NY, USA, ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab156,
  booktitle = {Proceedings of the ACM Computer Human Interaction (CHI)},
  title = {Time Turner: Designing for Reflection and Remembrance of Moments in the Home},
  author = {Samarth Singhal and Carman Neustaedter and Will Odom and Lyn Bartram and Yasamin Heshmat},
  publisher = {ACM Press},
  address = {New York, NY, USA},
  year = {2018},
  url = {http://clab.iat.sfu.ca/pubs/Singhal-TimeTurner-CHI2018.pdf},
  abstract = {}
  }         

• Wong, S., Singhal, S. & Neustaedter, C. (2018) The Study and Design of Collaboration Tools for Flight Attendants. IN International Journal of Mobile Human Computer Interaction, 10..
  [Bibtex] [PDF]

             @article{clab157,
  volume = {10},
  number = {2},
  author = {Stephanie Wong and Samarth Singhal and Carman Neustaedter},
  title = {The Study and Design of Collaboration Tools for Flight Attendants},
  publisher = {IGI Global},
  journal = {International Journal of Mobile Human Computer Interaction},
  pages = {},
  year = {2018},
  url = {http://clab.iat.sfu.ca/pubs/Wong-SmartCrew-IJMHCI2018.pdf},
  abstract = {}
  }         

• Yang, L. & Neustaedter, C. (2018) Our House: Living Long Distance with a Telepresence Robot. IN Proceedings of the ACM in Human-Computer Interaction, CSCW, 2.18.
  [Bibtex] [PDF]

             @article{clab167,
  volume = {2},
  number = {190},
  author = {Lillian Yang and Carman Neustaedter},
  title = {Our House: Living Long Distance with a Telepresence Robot},
  publisher = {ACM},
  journal = {Proceedings of the ACM in Human-Computer Interaction, CSCW},
  pages = {18},
  year = {2018},
  url = {http://clab.iat.sfu.ca/pubs/Yang-OurHouse-CSCW2018.pdf},
  abstract = {}
  }         

• Yang, L., Jones, B., Neustaedter, C. & Singhal, S. (2018) Shopping Over Distance through a Telepresence Robot. IN Proceedings of the ACM in Human-Computer Interaction, CSCW, 2.18.
  [Bibtex] [PDF]

             @article{clab168,
  volume = {2},
  number = {191},
  author = {Lillian Yang and Brennan Jones and Carman Neustaedter and Samarth Singhal},
  title = {Shopping Over Distance through a Telepresence Robot},
  publisher = {ACM},
  journal = {Proceedings of the ACM in Human-Computer Interaction, CSCW},
  pages = {18},
  year = {2018},
  url = {http://clab.iat.sfu.ca/pubs/Yang-ShoppingOverDistance-CSCW2018.pdf},
  abstract = {}
  }         

2017

• Aflatoony, L., Wakkary, R. & Neustaedter, C. (2017) Becoming a Design Thinker: Assessing the Learning Process of Students in a Secondary Level Design Thinking Course. IN International Journal of Art and Design Education, 10.1111/jade.12139..
  [Bibtex] [PDF]

             @article{clab105,
  volume = {10.1111/jade.12139},
  number = {},
  author = {Leila Aflatoony and Ron Wakkary and Carman Neustaedter},
  title = {Becoming a Design Thinker: Assessing the Learning Process of Students in a Secondary Level Design Thinking Course},
  publisher = {NSEAD/John Wiley and Sons},
  journal = {International Journal of Art and Design Education},
  pages = {},
  year = {2017},
  url = {http://onlinelibrary.wiley.com/wol1/doi/10.1111/jade.12139/abstract},
  abstract = {}
  }         

• Baishya, U. & Neustaedter, C. (2017) In Your Eyes: Anytime, Anywhere Video and Audio Streaming for Couples Proceedings of the Conference on Computer Supported Cooperative Work and Social Computing.
  [Bibtex] [PDF]

             @inproceedings{clab122,
  booktitle = {Proceedings of the Conference on Computer Supported Cooperative Work and Social Computing},
  title = {In Your Eyes: Anytime, Anywhere Video and Audio Streaming for Couples},
  author = {Uddipana Baishya and Carman Neustaedter},
  year = {2017},
  url = {http://clab.iat.sfu.ca/pubs/Baishya-InYourEyes-CSCW2017.pdf},
  abstract = {}
  }         

• Chua, A., Forghani, A. & Neustaedter, C. (2017) Shared Bicycling Over Distance Proceedings of the Conference on Computer Human Interaction.
  [Bibtex] [PDF]

             @inproceedings{clab136,
  booktitle = {Proceedings of the Conference on Computer Human Interaction},
  title = {Shared Bicycling Over Distance},
  author = {Anezka Chua and Azadeh Forghani and Carman Neustaedter},
  year = {2017},
  video = {https://vimeo.com/138219460},
  url = {http://clab.iat.sfu.ca/pubs/Chua-SharedBicycling-CHI2017.pdf},
  abstract = {}
  }         

• Fan, M., Antle, A., Hoskyn, M. & Neustaedter, C. (2017) Why Tangibility Matters: A Design Case Study of At-Risk Children Learning to Read and Spell Proceedings of the Conference on Computer Human Interaction.
  [Bibtex] [PDF]

             @inproceedings{clab123,
  booktitle = {Proceedings of the Conference on Computer Human Interaction},
  title = {Why Tangibility Matters: A Design Case Study of At-Risk Children Learning to Read and Spell},
  author = {Min Fan and Alissa Antle and Maureen Hoskyn and Carman Neustaedter},
  year = {2017},
  url = {http://clab.iat.sfu.ca/pubs/Fan-WhyTangibilityMatters-CHI2017.pdf},
  abstract = {}
  }         

• Heshmat, Y., Neustaedter, C. & DeBrincat, B. (2017) The Autobiographical Design and Long Term Usage of an Always-On Video Recording System for the Home Proceedings of the Conference on Designing Interactive Systems.
  [Bibtex] [PDF]

             @inproceedings{clab144,
  booktitle = {Proceedings of the Conference on Designing Interactive Systems},
  title = {The Autobiographical Design and Long Term Usage of an Always-On Video Recording System for the Home},
  author = {Yasamin Heshmat and Carman Neustaedter and Brendan DeBrincat},
  year = {2017},
  url = {http://clab.iat.sfu.ca/pubs/Heshmat-Moments-DIS2017.pdf},
  abstract = {}
  }         

• Heshmat, Y., Neustaedter, C., Yang, L. & Schiphorst, T. (2017) Connecting Family Members Across Time Through Shared Media Proceedings of the Conference on Computer Human Interaction.
  [Bibtex] [PDF]

             @inproceedings{clab142,
  booktitle = {Proceedings of the Conference on Computer Human Interaction},
  title = {Connecting Family Members Across Time Through Shared Media},
  author = {Yasamin Heshmat and Carman Neustaedter and Lillian Yang and Thecla Schiphorst},
  year = {2017},
  url = {http://clab.iat.sfu.ca/pubs/Heshmat-Mimo-CHI2017.pdf},
  abstract = {}
  }         

• Hillman, S. & Neustaedter, C. (2017) Trust and Mobile Commerce in North America. IN Computers and Human Behavior, 70.10-21.
  [Bibtex] [PDF]

             @article{clab131,
  volume = {70},
  number = {},
  author = {Serena Hillman and Carman Neustaedter},
  title = {Trust and Mobile Commerce in North America},
  publisher = {Elsevier},
  journal = {Computers and Human Behavior},
  pages = {10-21},
  year = {2017},
  url = {http://clab.iat.sfu.ca/pubs/Hillman-MCommerce-ComputersBehavior2017.pdf},
  abstract = {}
  }         

• Jin, W., Neustaedter, C., Gromala, D. & Tong, X. (2017) A Collaborative Visualization Tool to Support Doctors’ Shared Decision-Making on Antibiotic Prescription Proceedings of the Conference on Computer Supported Cooperative Work and Social Computing.
  [Bibtex] [PDF]

             @inproceedings{clab129,
  booktitle = {Proceedings of the Conference on Computer Supported Cooperative Work and Social Computing},
  title = {A Collaborative Visualization Tool to Support Doctors' Shared Decision-Making on Antibiotic Prescription},
  author = {Weina Jin and Carman Neustaedter and Diane Gromala and Xin Tong},
  year = {2017},
  url = {http://clab.iat.sfu.ca/pubs/Jin-Doctors-CSCW2017.pdf},
  abstract = {}
  }         

• Neustaedter, C. & Yang, L. (2017) Family Communication Over Distance Through Telepresence Robots Proceedings of the CSCW 2016 Workshop on Robots in Groups and Teams at the Conference on Computer Supported Cooperative Work and Social Computing.
  [Bibtex] [PDF]

             @workshop{clab132,
  booktitle = {Proceedings of the CSCW 2016 Workshop on Robots in Groups and Teams at the Conference on Computer Supported Cooperative Work and Social Computing},
  title = {Family Communication Over Distance Through Telepresence Robots},
  author = {Carman Neustaedter and Lillian Yang},
  year = {2017},
  url = {http://clab.iat.sfu.ca/pubs/Neustaedter-FamilyRobots-CSCW2017Workshop.pdf},
  abstract = {}
  }         

• Neustaedter, C., Tang, J., Singhal, S., Pan, R., Heshmat, Y. & Forghani, A. (2017) Shared Telepresence Robots at ACM CSCW 2016 Connections Lab Technical Report 2017-0605-01, Simon Fraser University.
  [Bibtex] [PDF]

             @techreport{clab158,
  booktitle = {Connections Lab Technical Report 2017-0605-01, Simon Fraser University},
  title = {Shared Telepresence Robots at ACM CSCW 2016},
  author = {Carman Neustaedter and John Tang and Samarth Singhal and Rui Pan and Yasamin Heshmat and Azadeh Forghani},
  year = {2017},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Neustaedter-CSCW2016SharedRobots-TechReport2017.pdf},
  abstract = {}
  }         

• Neustaedter, C., Jones, B., O’Hara, K. & Sellen, A. (2017) An Analysis of Next Generation 9-1-1: Video Calling for Emergency Situations Connections Lab Technical Report 2017-0605-01, Simon Fraser University.
  [Bibtex] [PDF]

             @techreport{clab159,
  booktitle = {Connections Lab Technical Report 2017-0605-01, Simon Fraser University},
  title = {An Analysis of Next Generation 9-1-1: Video Calling for Emergency Situations},
  author = {Carman Neustaedter and Brennan Jones and Kenton O'Hara and Abigail Sellen},
  year = {2017},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Neustaedter-911-TechReport2017.pdf},
  abstract = {}
  }         

• Neustaedter, C., Procyk, J., Chua, A., Forghani, A. & Pang, C. (2017) Mobile Video Conferencing for Sharing Outdoor Leisure Activities Over Distance. IN International Journal of Human Computer Interaction, 35.103-142.
  [Bibtex] [PDF]

             @article{clab147,
  volume = {35},
  number = {2},
  author = {Carman Neustaedter and Jason Procyk and Anezka Chua and Azadeh Forghani and Carolyn Pang},
  title = {Mobile Video Conferencing for Sharing Outdoor Leisure Activities Over Distance},
  publisher = {Taylor and Francis},
  journal = {International Journal of Human Computer Interaction},
  pages = {103-142},
  year = {2017},
  url = {http://clab.iat.sfu.ca/pubs/Neustaedter-MobileVideoOutdoors-HCI2017.pdf},
  abstract = {}
  }         

• Neustaedter, C., Tang, J., Singhal, S., Pan, R., Heshmat, Y. & Forghani, A. (2017) Telepresence Attendance at the ACM CSCW 2016 Conference Connections Lab Technical Report 2017-0419-01, Simon Fraser University.
  [Bibtex] [PDF]

             @techreport{clab150,
  booktitle = {Connections Lab Technical Report 2017-0419-01, Simon Fraser University},
  title = {Telepresence Attendance at the ACM CSCW 2016 Conference},
  author = {Carman Neustaedter and John Tang and Samarth Singhal and Rui Pan and Yasamin Heshmat and Azadeh Forghani},
  year = {2017},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Neustaedter-CSCW2016-TechReport2017.pdf},
  abstract = {}
  }         

• Neustaedter, C. & Lee, M. K. (2017) CHI 2017 Telepresence Attendance Report Connections Lab Technical Report 2017-0605-01, Simon Fraser University.
  [Bibtex] [PDF]

             @techreport{clab152,
  booktitle = {Connections Lab Technical Report 2017-0605-01, Simon Fraser University},
  title = {CHI 2017 Telepresence Attendance Report},
  author = {Carman Neustaedter and Min Kyung Lee},
  year = {2017},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Neustaedter-TelepresenceAttendance-CHI2017.pdf},
  abstract = {}
  }         

• Pan, R. (2017) MyEyes: The Design and Evaluation of First Person View Video Streaming for Long-Distance Couples. Master Thesis. School of Interactive Arts & Technology, Simon Fraser University, July 2017.
  [Bibtex] [PDF]

             @mastersthesis{clab155,
  institution = {School of Interactive Arts & Technology, Simon Fraser University, July 2017},
  title = {MyEyes: The Design and Evaluation of First Person View Video Streaming for Long-Distance Couples},
  author = {Rui Pan},
  year = {2017},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Pan-MyEyes-MScThesis.pdf},
  abstract = {}
  }         

• Pan, R., Neustaedter, C., Antle, A. & Matkin, B. (2017) Puzzle Space: A Distributed Tangible Puzzle for Long Distance Couples Proceedings of the Conference on Computer Supported Cooperative Work and Social Computing.
  [Bibtex] [PDF]

             @inproceedings{clab127,
  booktitle = {Proceedings of the Conference on Computer Supported Cooperative Work and Social Computing},
  title = {Puzzle Space: A Distributed Tangible Puzzle for Long Distance Couples},
  author = {Rui Pan and Carman Neustaedter and Alissa Antle and Brendan Matkin},
  year = {2017},
  url = {http://clab.iat.sfu.ca/pubs/Pan-PuzzleSpace-CSCW2017.pdf},
  poster = {http://clab.iat.sfu.ca/pubs/Pan-PuzzleSpacePoster-CSCW2017.pdf},
  abstract = {}
  }         

• Pan, R., Singhal, S., Riecke, B., Cramer, E. & Neustaedter, C. (2017) MyEyes: The Design and Evaluation of First Person View Video Streaming for Long-Distance Couples Proceedings of the Conference on Designing Interactive Systems.
  [Bibtex] [PDF]

             @inproceedings{clab146,
  booktitle = {Proceedings of the Conference on Designing Interactive Systems},
  title = {MyEyes: The Design and Evaluation of First Person View Video Streaming for Long-Distance Couples},
  author = {Rui Pan and Samarth Singhal and Bernhard Riecke and Emily Cramer and Carman Neustaedter},
  year = {2017},
  url = {http://clab.iat.sfu.ca/pubs/Pan-MyEyes-DIS2017.pdf},
  abstract = {}
  }         

• Pan, R. & Neustaedter, C. (2017) Streamer.Space: A Toolkit for Prototyping Context-Aware Mobile Video Streaming Apps Proceedings of the Conference on Computer Human Interaction.
  [Bibtex] [PDF]

             @inproceedings{clab139,
  booktitle = {Proceedings of the Conference on Computer Human Interaction},
  title = {Streamer.Space: A Toolkit for Prototyping Context-Aware Mobile Video Streaming Apps},
  author = {Rui Pan and Carman Neustaedter},
  year = {2017},
  url = {http://clab.iat.sfu.ca/pubs/Pan-StreamerSpace-CHI2017.pdf},
  abstract = {}
  }         

• Pan, R., Lo, H. & Neustaedter, C. (2017) Collaboration, Awareness, and Communication in Real-Life Escape Rooms Proceedings of the Conference on Designing Interactive Systems.
  [Bibtex] [PDF]

             @inproceedings{clab143,
  booktitle = {Proceedings of the Conference on Designing Interactive Systems},
  title = {Collaboration, Awareness, and Communication in Real-Life Escape Rooms},
  author = {Rui Pan and Henry Lo and Carman Neustaedter},
  year = {2017},
  url = {http://clab.iat.sfu.ca/pubs/Pan-EscapeRooms-DIS2017.pdf},
  abstract = {}
  }         

• Pang, C., Pan, R., Wong, S., Neustaedter, C. & Wu, Y. (2017) City Explorer: Gamifying Public Transit Trips While Exploring the City Proceedings of the Conference on Computer Human Interaction.
  [Bibtex] [PDF]

             @inproceedings{clab140,
  booktitle = {Proceedings of the Conference on Computer Human Interaction},
  title = {City Explorer: Gamifying Public Transit Trips While Exploring the City},
  author = {Carolyn Pang and Rui Pan and Stephanie Wong and Carman Neustaedter and Yuyao Wu},
  year = {2017},
  url = {http://clab.iat.sfu.ca/pubs/Pang-CityExplorer-CHI2017.pdf},
  abstract = {}
  }         

• Pang, C., Pan, R., Wong, S., Neustaedter, C. & Wu, Y. (2017) City Explorer: Gamifying Public Transit Trips While Exploring the City Connections Lab Technical Report 2017-0112-01, Simon Fraser University.
  [Bibtex] [PDF]

             @techreport{clab133,
  booktitle = {Connections Lab Technical Report 2017-0112-01, Simon Fraser University},
  title = {City Explorer: Gamifying Public Transit Trips While Exploring the City},
  author = {Carolyn Pang and Rui Pan and Stephanie Wong and Carman Neustaedter and Yuyao Wu},
  year = {2017},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Pang-CityExplorer-TechReport2017.pdf},
  abstract = {}
  }         

• Rae, I. & Neustaedter, C. (2017) Robotic Telepresence at Scale Proceedings of the Conference on Computer Human Interaction.
  [Bibtex] [PDF]

             @inproceedings{clab124,
  booktitle = {Proceedings of the Conference on Computer Human Interaction},
  title = {Robotic Telepresence at Scale},
  author = {Irene Rae and Carman Neustaedter},
  year = {2017},
  url = {http://clab.iat.sfu.ca/pubs/Rae-Telepresence-CHI2017.pdf},
  abstract = {}
  }         

• Sas, C. & Neustaedter, C. (2017) Exploring DIY Practices of Complex Home Technologies. IN Transactions on Computer Human Interaction, Special Issue on EUD for IoT, 24..
  [Bibtex] [PDF]

             @article{clab134,
  volume = {24},
  number = {2},
  author = {Corina Sas and Carman Neustaedter},
  title = {Exploring DIY Practices of Complex Home Technologies},
  publisher = {ACM},
  journal = {Transactions on Computer Human Interaction, Special Issue on EUD for IoT},
  pages = {},
  year = {2017},
  url = {http://clab.iat.sfu.ca/pubs/Sas-Energy-ToCHI2017.pdf},
  abstract = {}
  }         

• Shakeri, H., Singhal, S., Pan, R., Neustaedter, C. & Tang, A. (2017) Escaping Together: The Design and Evaluation of a Distributed Real-Life Escape Room Proceedings of the ACM Symposium on Computer-Human Interaction in Play (CHI PLAY).
  [Bibtex] [PDF]

             @inproceedings{clab153,
  booktitle = {Proceedings of the ACM Symposium on Computer-Human Interaction in Play (CHI PLAY)},
  title = {Escaping Together: The Design and Evaluation of a Distributed Real-Life Escape Room},
  author = {Hanieh Shakeri and Samarth Singhal and Rui Pan and Carman Neustaedter and Anthony Tang},
  year = {2017},
  url = {http://clab.iat.sfu.ca/pubs/Shakeri-DistributedEscapeRooms-CHIPLAY2017.pdf},
  abstract = {}
  }         

• Singhal, S. & Neustaedter, C. (2017) Be With Me: An Immersive Telepresence System for Distance Separated Couples Proceedings of the Conference on Computer Supported Cooperative Work and Social Computing.
  [Bibtex] [PDF]

             @inproceedings{clab128,
  booktitle = {Proceedings of the Conference on Computer Supported Cooperative Work and Social Computing},
  title = {Be With Me: An Immersive Telepresence System for Distance Separated Couples},
  author = {Samarth Singhal and Carman Neustaedter},
  year = {2017},
  url = {http://clab.iat.sfu.ca/pubs/Singhal-BeWithMe-CSCW2017.pdf},
  poster = {http://clab.iat.sfu.ca/pubs/Singhal-BeWithMePoster-CSCW2017.pdf},
  abstract = {}
  }         

• Singhal, S., Odom, W., Bartram, L. & Neustaedter, C. (2017) Time-Turner: Data Engagement Through Everyday Objects in the Home Proceedings of the Conference on Designing Interactive Systems.
  [Bibtex] [PDF]

             @inproceedings{clab149,
  booktitle = {Proceedings of the Conference on Designing Interactive Systems},
  title = {Time-Turner: Data Engagement Through Everyday Objects in the Home},
  author = {Samarth Singhal and William Odom and Lyn Bartram and Carman Neustaedter},
  year = {2017},
  url = {http://clab.iat.sfu.ca/pubs/Singhal-TimeTurner-DIS2017.pdf},
  abstract = {}
  }         

• Singhal, S., Neustaedter, C., Ooi, Y. L., Antle, A. & Matkin, B. (2017) Flex-N-Feel: The Design and Evaluation of Emotive Gloves for Couples to Support Touch Over Distance Proceedings of the Conference on Computer Supported Cooperative Work and Social Computing.
  [Bibtex] [PDF]

             @inproceedings{clab121,
  booktitle = {Proceedings of the Conference on Computer Supported Cooperative Work and Social Computing},
  title = {Flex-N-Feel: The Design and Evaluation of Emotive Gloves for Couples to Support Touch Over Distance},
  author = {Samarth Singhal and Carman Neustaedter and Yee Loong Ooi and Alissa Antle and Brendan Matkin},
  year = {2017},
  url = {http://clab.iat.sfu.ca/pubs/Singhal-FlexNFeel-CSCW2017.pdf},
  abstract = {}
  }         

• Singhal, S. (2017) Designing Communication Technologies for Couples to Support Touch Over Distance. Master Thesis. School of Interactive Arts & Technology, Simon Fraser University, July 2017.
  [Bibtex] [PDF]

             @mastersthesis{clab156,
  institution = {School of Interactive Arts & Technology, Simon Fraser University, July 2017},
  title = {Designing Communication Technologies for Couples to Support Touch Over Distance},
  author = {Samarth Singhal},
  year = {2017},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Singhal-FlexNFeel-MScThesis.pdf},
  abstract = {}
  }         

• Singhal, S., Neustaedter, C., Antle, A. & Matkin, B. (2017) Flex-N-Feel: Emotive Gloves for Physical Touch Over Distance Proceedings of the Conference on Computer Supported Cooperative Work and Social Computing.
  [Bibtex] [PDF]

             @inproceedings{clab125,
  booktitle = {Proceedings of the Conference on Computer Supported Cooperative Work and Social Computing},
  title = {Flex-N-Feel: Emotive Gloves for Physical Touch Over Distance},
  author = {Samarth Singhal and Carman Neustaedter and Alissa Antle and Brendan Matkin},
  year = {2017},
  url = {http://clab.iat.sfu.ca/pubs/Singhal-FlexNFeelDemo-CSCW2017.pdf},
  abstract = {}
  }         

• Tang, A., Fakourfar, O., Neustaedter, C. & Bateman, S. (2017) Collaboration with 360° Videochat: Challenges and Opportunities Proceedings of the Conference on Designing Interactive Systems.
  [Bibtex] [PDF]

             @inproceedings{clab145,
  booktitle = {Proceedings of the Conference on Designing Interactive Systems},
  title = {Collaboration with 360° Videochat: Challenges and Opportunities},
  author = {Anthony Tang and Omid Fakourfar and Carman Neustaedter and Scott Bateman},
  year = {2017},
  url = {http://clab.iat.sfu.ca/pubs/Tang-360Video-DIS2017.pdf},
  abstract = {}
  }         

• Tong, X., Gupta, A., Gromala, D., Shaw, C., Neustaedter, C. & Choo, A. (2017) Utilizing Gamification Approaches in Pervasive Health: How Can We Motivate Physical Activity Effectively?. IN Transactions on Pervasive Health and Technology, 3..
  [Bibtex] [PDF]

             @article{clab154,
  volume = {3},
  number = {11},
  author = {Xin Tong and Ankit Gupta and Diane Gromala and Chris Shaw and Carman Neustaedter and Amber Choo},
  title = {Utilizing Gamification Approaches in Pervasive Health: How Can We Motivate Physical Activity Effectively?},
  publisher = {European Alliance for Innovation},
  journal = {Transactions on Pervasive Health and Technology},
  pages = {},
  year = {2017},
  url = {http://clab.iat.sfu.ca/pubs/Tong-Gamification-EAI2017.pdf},
  abstract = {}
  }         

• Wong, S. & Neustaedter, C. (2017) Collaboration and Awareness Amongst Flight Attendants Proceedings of the Conference on Computer Supported Cooperative Work and Social Computing.
  [Bibtex] [PDF]

             @inproceedings{clab120,
  booktitle = {Proceedings of the Conference on Computer Supported Cooperative Work and Social Computing},
  title = {Collaboration and Awareness Amongst Flight Attendants},
  author = {Stephanie Wong and Carman Neustaedter},
  year = {2017},
  url = {http://clab.iat.sfu.ca/pubs/Wong-FlightAttendants-CSCW2017.pdf},
  abstract = {}
  }         

• Wong, S., Singhal, S., Neustaedter, C. & Kadir, A. (2017) Smart Crew: A Smart Watch Design for Collaboration Amongst Flight Attendants Proceedings of the Conference on Computer Human Interaction.
  [Bibtex] [PDF]

             @inproceedings{clab137,
  booktitle = {Proceedings of the Conference on Computer Human Interaction},
  title = {Smart Crew: A Smart Watch Design for Collaboration Amongst Flight Attendants},
  author = {Stephanie Wong and Samarth Singhal and Carman Neustaedter and Aynur Kadir},
  year = {2017},
  video = {https://vimeo.com/177172270},
  url = {http://clab.iat.sfu.ca/pubs/Wong-SmartCrew-CHI2017.pdf},
  abstract = {}
  }         

• Wong, S., Singhal, S. & Neustaedter, C. (2017) Smart Crew: A Smart Watch Design for Collaboration Amongst Flight Attendants Proceedings of the Conference on Computer Supported Cooperative Work and Social Computing.
  [Bibtex] [PDF]

             @inproceedings{clab126,
  booktitle = {Proceedings of the Conference on Computer Supported Cooperative Work and Social Computing},
  title = {Smart Crew: A Smart Watch Design for Collaboration Amongst Flight Attendants},
  author = {Stephanie Wong and Samarth Singhal and Carman Neustaedter},
  year = {2017},
  url = {http://clab.iat.sfu.ca/pubs/Wong-SmartCrewDemo-CSCW2017.pdf},
  abstract = {}
  }         

• Wong, S., Yang, L., Riecke, B., Cramer, E. & Neustaedter, C. (2017) Assessing the Usability of Smartwatches for Academic Cheating during Exams Proceedings of the 19th International Conference on Human-Computer Interaction with Mobile Devices and Services.
  [Bibtex] [PDF]

             @inproceedings{clab151,
  booktitle = {Proceedings of the 19th International Conference on Human-Computer Interaction with Mobile Devices and Services},
  title = {Assessing the Usability of Smartwatches for Academic Cheating during Exams},
  author = {Stephanie Wong and Lillian Yang and Bernhard Riecke and Emily Cramer and Carman Neustaedter},
  year = {2017},
  url = {http://clab.iat.sfu.ca/pubs/Wong-WatchExams-MobileHCI2017.pdf},
  abstract = {}
  }         

• Wong, S. (2017) Collaboration and Awareness Amongst Flight Attendants. Master Thesis. School of Interactive Arts & Technology, Simon Fraser University, March 2017.
  [Bibtex] [PDF]

             @mastersthesis{clab148,
  institution = {School of Interactive Arts & Technology, Simon Fraser University, March 2017},
  title = {Collaboration and Awareness Amongst Flight Attendants},
  author = {Stephanie Wong},
  year = {2017},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Wong-FlightAttendants-MScThesis.pdf},
  abstract = {}
  }         

• Yang, L., Neustaedter, C. & Schiphorst, T. (2017) Communicating Through A Telepresence Robot: A Study of Long Distance Relationships Proceedings of the Conference on Computer Human Interaction.
  [Bibtex] [PDF]

             @inproceedings{clab141,
  booktitle = {Proceedings of the Conference on Computer Human Interaction},
  title = {Communicating Through A Telepresence Robot: A Study of Long Distance Relationships},
  author = {Lillian Yang and Carman Neustaedter and Thecla Schiphorst},
  year = {2017},
  url = {http://clab.iat.sfu.ca/pubs/Yang-CouplesTelepresenceRobots-CHI2017.pdf},
  abstract = {}
  }         

• Yang, L., Neustaedter, C. & Schiphorst, T. (2017) ‘Being Home’ Over Distance: Long Distance Couples and the Use of Telepresence Robots Proceedings of the CHI 2017 Workshop on Making Home at the Conference on Computer Human Interaction.
  [Bibtex] [PDF]

             @workshop{clab138,
  booktitle = {Proceedings of the CHI 2017 Workshop on Making Home at the Conference on Computer Human Interaction},
  title = {‘Being Home’ Over Distance: Long Distance Couples and the Use of Telepresence Robots},
  author = {Lillian Yang and Carman Neustaedter and Thecla Schiphorst},
  year = {2017},
  url = {http://clab.iat.sfu.ca/pubs/Yang-BeingHome-CHI2017Workshop.pdf},
  abstract = {}
  }         

2016

• Aflatoony, L., Wakkary, R. & Neustaedter, C. (2016) Investigating the benefits of a secondary education interaction design thinking course inside and outside the classroom. IN International Journal of Design Education, 11..
  [Bibtex] [PDF]

             @article{clab114,
  volume = {11},
  number = {2},
  author = {Leila Aflatoony and Ron Wakkary and Carman Neustaedter},
  title = {Investigating the benefits of a secondary education interaction design thinking course inside and outside the classroom},
  publisher = {Scholar},
  journal = {International Journal of Design Education},
  pages = {},
  year = {2016},
  url = {http://ijge.cgpublisher.com/product/pub.235/prod.120},
  abstract = {}
  }         

• Ahn, J., Bonsignore, E., Hansen, D., Kraus, K. & Neustaedter, C. (2016) Pervasive Play Proceedings of ACM Conference on Computer Human Interaction New York, NY, USA, ACM.
  [Bibtex] [PDF]

             @inproceedings{clab106,
  author = {Juhn Ahn and Elizabeth Bonsignore and Derek Hansen and Kari Kraus and Carman Neustaedter},
  title = {Pervasive Play},
  booktitle = {Proceedings of ACM Conference on Computer Human Interaction},
  year = {2016},
  location = {},
  pages = {},
  numpages = {},
  url = {http://clab.iat.sfu.ca/pubs/Ahn-PervasivePlay-CHI2016.pdf},
  doi = {},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {},
  }         

• Forghani, A. & Neustaedter, C. (2016) Collaborative Intergenerational Appropriation: Designing for Distance-separated Grandparents and Young Grandchildren Proceedings of the CSCW 2016 Workshop on Collaborative Appropriation, held at the Conference on Computer Supported Cooperative Work and Social Computing.
  [Bibtex] [PDF]

             @workshop{clab107,
  booktitle = {Proceedings of the CSCW 2016 Workshop on Collaborative Appropriation, held at the Conference on Computer Supported Cooperative Work and Social Computing},
  title = {Collaborative Intergenerational Appropriation: Designing for Distance-separated Grandparents and Young Grandchildren},
  author = {Azadeh Forghani and Carman Neustaedter},
  year = {2016},
  url = {http://clab.iat.sfu.ca/pubs/Forghani-CollaborativeAppropriation-CSCW2016Workshop.pdf},
  abstract = {}
  }         

• Fortin, C., Hennessy, K. & Neustaedter, C. (2016) Digital public infrastructures for creative communities: The case of the Quartier des Spectacles. IN Urban Screen Reader Vol. 2..
  [Bibtex]

             @incollection{clab90,
  booktitle = {Urban Screen Reader Vol. 2},
  title = {Digital public infrastructures for creative communities: The case of the Quartier des Spectacles},
  author = {Claude Fortin and Kate Hennessy and Carman Neustaedter },
  publisher = {Hong Kong University Press},
  year = {2016},
  series = {},
  pages = {},
  abstract = {}
  }         

• Golbeck, J. & Neustaedter, C. (2016) Environmental Factors Affecting Where People Geocache. IN Future Internet Journal, ..
  [Bibtex] [PDF]

             @article{clab116,
  volume = {},
  number = {},
  author = {Jennifer Golbeck and Carman Neustaedter},
  title = {Environmental Factors Affecting Where People Geocache},
  publisher = {},
  journal = {Future Internet Journal},
  pages = {},
  year = {2016},
  url = {http://clab.iat.sfu.ca/pubs/Golbeck-Geocaching-FutureInternet2016.pdf},
  abstract = {}
  }         

• Graham, L., Tang, A. & Neustaedter, C. (2016) Help Me Help You: Shared Reflection for Personal Data Proceedings of the Conference on Supporting Groupwork (GROUP).
  [Bibtex] [PDF]

             @inproceedings{clab117,
  booktitle = {Proceedings of the Conference on Supporting Groupwork (GROUP)},
  title = {Help Me Help You: Shared Reflection for Personal Data},
  author = {Lisa Graham and Anthony Tang and Carman Neustaedter},
  year = {2016},
  url = {http://clab.iat.sfu.ca/pubs/Graham-PersonalInformatics-GROUP2016.pdf},
  abstract = {}
  }         

• Hausknecht, S., Neustaedter, C. & Kaufman, D. (2016) Blurring the lines of age: Intergenerational collaboration in alternate reality games. IN Game-Based Learning across the Lifespan..
  [Bibtex] [PDF]

             @incollection{clab113,
  booktitle = {Game-Based Learning across the Lifespan},
  title = {Blurring the lines of age: Intergenerational collaboration in alternate reality games},
  author = {Simone Hausknecht and Carman Neustaedter and David Kaufman},
  year = {2016},
  url = {http://clab.iat.sfu.ca/pubs/Hausknecht-ARGs-GameBasedLearning.pdf},
  abstract = {}
  }         

• Hawkins, D. & Neustaedter, C. (2016) The Limitations of Video-Based Telemedicine Systems Connections Lab Technical Report 2015-0101-01, Simon Fraser University.
  [Bibtex] [PDF]

             @techreport{clab107,
  booktitle = {Connections Lab Technical Report 2015-0101-01, Simon Fraser University},
  title = {The Limitations of Video-Based Telemedicine Systems},
  author = {Daniel Hawkins and Carman Neustaedter},
  year = {2016},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Hawkins-LimitationsOfVideoTelemedicine-TechReport2016.pdf},
  abstract = {}
  }         

• Herring, S., Fussell, S., Kristoffersson, A., Mutlu, B., Neustaedter, C. & Tsui, K. (2016) The Future of Robotic Telepresence: Visions, Opportunities and Challenges Proceedings of the Conference on Computer Human Interaction.
  [Bibtex] [PDF]

             @inproceedings{clab116,
  booktitle = {Proceedings of the Conference on Computer Human Interaction},
  title = {The Future of Robotic Telepresence: Visions, Opportunities and Challenges},
  author = {Susan Herring and Susan Fussell and Annica Kristoffersson and Bilge Mutlu and Carman Neustaedter and Katherine Tsui},
  year = {2016},
  url = {http://clab.iat.sfu.ca/pubs/Fussell-Telepresence-CHI2016.pdf},
  abstract = {}
  }         

• Heshmat, Y., Neustaedter, C. & DeBrincat, B. (2016) Moments in the Home Connections Lab Technical Report 2016-1214-01, Simon Fraser University.
  [Bibtex] [PDF]

             @techreport{clab130,
  booktitle = {Connections Lab Technical Report 2016-1214-01, Simon Fraser University},
  title = {Moments in the Home},
  author = {Yasamin Heshmat and Carman Neustaedter and Brendan DeBrincat},
  year = {2016},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Heshmat-Moments-TechReport2016.pdf},
  abstract = {}
  }         

• Ishak, C., Neustaedter, C., Hawkins, D., Procyk, J. & Massimi, M. (2016) Human Proxies for Remote University Classroom Attendance Proceedings of ACM Conference on Computer Human Interaction New York, NY, USA, ACM.
  [Bibtex] [PDF]

             @inproceedings{clab106,
  author = {Clarissa Ishak and Carman Neustaedter and Daniel Hawkins and Jason Procyk and Michael Massimi},
  title = {Human Proxies for Remote University Classroom Attendance},
  booktitle = {Proceedings of ACM Conference on Computer Human Interaction},
  year = {2016},
  location = {},
  pages = {},
  numpages = {},
  url = {http://clab.iat.sfu.ca/pubs/Ishak-HumanProxies-CHI2016.pdf},
  doi = {},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {},
  }         

• Jones, B., Dillman, K., Tang, R., Sharlin, E., Oehlberg, L., Neustaedter, C. & Bateman, S. (2016) Elevating Communication, Collaboration, and Shared Experiences in Mobile Video through Drones Proceedings of the Conference on Designing Interactive Systems.
  [Bibtex] [PDF]

             @inproceedings{clab115,
  booktitle = {Proceedings of the Conference on Designing Interactive Systems},
  title = {Elevating Communication, Collaboration, and Shared Experiences in Mobile Video through Drones},
  author = {Brennan Jones and Kody Dillman and Richard Tang and Ehud Sharlin and Lora Oehlberg and Carman Neustaedter and Scott Bateman},
  year = {2016},
  url = {http://clab.iat.sfu.ca/pubs/Jones-Drones-DIS2016.pdf},
  abstract = {}
  }         

• Moulder, V. (2016) Transcoding Place Through Digital Media. PhD Thesis. School of Interactive Arts and Technology, Simon Fraser University, December 2016.
  [Bibtex]

             @phdthesis{clab135,
  institution = {School of Interactive Arts and Technology, Simon Fraser University, December 2016},
  title = {Transcoding Place Through Digital Media},
  author = {Victoria Moulder},
  year = {2016},
  note = {},
  url = {},
  abstract = {}
  }         

• Neustaedter, C., Venolia, G., Procyk, J. & Hawkins, D. (2016) To Beam or Not to Beam: A Study of Remote Telepresence Attendance at an Academic Conference Proceedings of ACM Conference on Computer Supported Cooperative Work New York, NY, USA, ACM.
  [Bibtex] [PDF]

             @inproceedings{clab103,
  author = {Carman Neustaedter and Gina Venolia and Jason Procyk and Daniel Hawkins},
  title = {To Beam or Not to Beam: A Study of Remote Telepresence Attendance at an Academic Conference},
  booktitle = {Proceedings of ACM Conference on Computer Supported Cooperative Work},
  year = {2016},
  location = {},
  pages = {},
  numpages = {},
  url = {http://clab.iat.sfu.ca/pubs/Neustaedter-Telepresence-CSCW2016.pdf},
  doi = {},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {},
  }         

• Oduor, E., Neustaedter, C., Odom, W., Tang, A., Moallem, N., Tory, M. & Irani, P. (2016) The Frustrations and Benefits of Mobile Device Usage in the Home when Co-Present with Family Members Proceedings of the Conference on Designing Interactive Systems.
  [Bibtex] [PDF]

             @inproceedings{clab112,
  booktitle = {Proceedings of the Conference on Designing Interactive Systems},
  title = {The Frustrations and Benefits of Mobile Device Usage in the Home when Co-Present with Family Members},
  author = {Erick Oduor and Carman Neustaedter and William Odom and Anthony Tang and Niala Moallem and Melanie Tory and Pourang Irani},
  year = {2016},
  url = {http://clab.iat.sfu.ca/pubs/Oduor-MobileDevices-DIS2016.pdf},
  abstract = {}
  }         

• Oduor, E., Neustaedter, C. & Hennessy, K. (2016) The Design and Evaluation of a Photo Sharing Application for Rural and Urban Kenyan Families. IN Personal and Ubiquitous Computing, 20.615-633.
  [Bibtex] [PDF]

             @article{clab118,
  volume = {20},
  number = {4},
  author = {Erick Oduor and Carman Neustaedter and Kate Hennessy},
  title = {The Design and Evaluation of a Photo Sharing Application for Rural and Urban Kenyan Families},
  publisher = {},
  journal = {Personal and Ubiquitous Computing},
  pages = {615-633},
  year = {2016},
  url = {http://clab.iat.sfu.ca/pubs/Oduor-TumaPicha-PUC2016.pdf},
  abstract = {}
  }         

• Pan, R., Bartram, L. & Neustaedter, C. (2016) TwitchViz: A Visualization Tool for Twitch Chatrooms Proceedings of the ACM Conference on Computer Human Interaction.
  [Bibtex] [PDF]

             @inproceedings{clab110,
  booktitle = {Proceedings of the ACM Conference on Computer Human Interaction},
  title = {TwitchViz: A Visualization Tool for Twitch Chatrooms},
  author = {Rui Pan and Lyn Bartram and Carman Neustaedter},
  year = {2016},
  url = {http://clab.iat.sfu.ca/pubs/Pan-TwitchViz-CHI2016.pdf},
  abstract = {}
  }         

• Pan, R., Neustaedter, C. & Schiphorst, T. (2016) How Collocated Couples Play in Real-Life Escape Rooms Proceedings of the CSCW 2016 Workshop on Collocated Interaction, held at the Conference on Computer Supported Cooperative Work and Social Computing.
  [Bibtex] [PDF]

             @workshop{clab109,
  booktitle = {Proceedings of the CSCW 2016 Workshop on Collocated Interaction, held at the Conference on Computer Supported Cooperative Work and Social Computing},
  title = {How Collocated Couples Play in Real-Life Escape Rooms},
  author = {Rui Pan and Carman Neustaedter and Thecla Schiphorst},
  year = {2016},
  url = {http://clab.iat.sfu.ca/pubs/Pan-CollocatedCouples-CSCW2016Workshop.pdf},
  abstract = {}
  }         

• Singhal, S. & Neustaedter, C. (2016) Be With Me: An Immersive Experience for Long Distance Couples Proceedings of the CSCW 2016 Workshop on Collaborative Appropriation, held at the Conference on Computer Supported Cooperative Work and Social Computing.
  [Bibtex] [PDF]

             @workshop{clab108,
  booktitle = {Proceedings of the CSCW 2016 Workshop on Collaborative Appropriation, held at the Conference on Computer Supported Cooperative Work and Social Computing},
  title = {Be With Me: An Immersive Experience for Long Distance Couples},
  author = {Samarth Singhal and Carman Neustaedter},
  year = {2016},
  url = {http://clab.iat.sfu.ca/pubs/Singhal-CollaborativeAppropriation-CSCW2016Workshop.pdf},
  abstract = {}
  }         

• Singhal, S., Neustaedter, C., Schiphorst, T., Tang, A., Patra, A. & Pan, R. (2016) You are Being Watched: Bystanders’ Perspective on the Use of Camera Devices in Public Spaces Proceedings of the ACM Conference on Computer Human Interaction.
  [Bibtex] [PDF]

             @inproceedings{clab110,
  booktitle = {Proceedings of the ACM Conference on Computer Human Interaction},
  title = {You are Being Watched: Bystanders’ Perspective on the Use of Camera Devices in Public Spaces},
  author = {Samarth Singhal and Carman Neustaedter and Thecla Schiphorst and Anthony Tang and Abhishek Patra and Rui Pan},
  year = {2016},
  url = {http://clab.iat.sfu.ca/pubs/Singhal-Bystanders-CHI2016.pdf},
  abstract = {}
  }         

• Tong, X., Gromala, D., Shaw, C. & Neustaedter, C. (2016) Examining the Efficiency of Gamification Incentives for Encouraging Physical Activity – Social Collaborations or Interactive Mobile Games? Proceedings of the 10th EAI International Conference on Pervasive Computing Technologies for Healthcare.
  [Bibtex] [PDF]

             @inproceedings{clab111,
  booktitle = {Proceedings of the 10th EAI International Conference on Pervasive Computing Technologies for Healthcare},
  title = {Examining the Efficiency of Gamification Incentives for Encouraging Physical Activity – Social Collaborations or Interactive Mobile Games?},
  author = {Xin Tong and Diane Gromala and Christopher Shaw and Carman Neustaedter},
  year = {2016},
  url = {http://clab.iat.sfu.ca/pubs/Tong-FitPet-PervasiveHealth2016.pdf},
  abstract = {}
  }         

• Wong, S. & Neustaedter, C. (2016) In-Flight Collaboration Amongst Flight Attendants Connections Lab Technical Report 2016-0501-01, Simon Fraser University.
  [Bibtex] [PDF]

             @techreport{clab119,
  booktitle = {Connections Lab Technical Report 2016-0501-01, Simon Fraser University},
  title = {In-Flight Collaboration Amongst Flight Attendants},
  author = {Stephanie Wong and Carman Neustaedter},
  year = {2016},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Wong-FlightAttendants-TechReport2016.pdf},
  abstract = {}
  }         

2015

• DeBrincat, B. & Neustaedter, C. (2015) Moments: Family Video Recording Right Here, Right Now, on That Day Extended Proceedings of Graphics Interface New York, NY, USA, ACM.
  [Bibtex] [PDF]

             @inproceedings{clab97,
  author = {Brendan DeBrincat and Carman Neustaedter},
  title = {Moments: Family Video Recording Right Here, Right Now, on That Day},
  booktitle = {Extended Proceedings of Graphics Interface},
  year = {2015},
  location = {Halifax, NS, Canada},
  pages = {},
  numpages = {},
  url = {http://clab.iat.sfu.ca/pubs/DeBrincat-Moments-GI2015.pdf},
  poster = {http://clab.iat.sfu.ca/pubs/DeBrincat-Moments-GI2015Poster.pdf},
  doi = {},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {},
  }         

• Hawkins, D., Ishak, C., Li, M., Procyk, J., Neustaedter, C. & Hillman, S. (2015) The Gauntlet: The Design of a Community Challenge Platform Proceedings of the Conference on Computer Human Interaction New York, NY, USA, ACM.
  [Bibtex] [PDF]

             @inproceedings{clab88,
  author = {Daniel Hawkins and Clarissa Ishak and MaoYang Li and Jason Procyk and Carman Neustaedter and Serena Hillman},
  title = {The Gauntlet: The Design of a Community Challenge Platform },
  booktitle = {Proceedings of the Conference on Computer Human Interaction},
  year = {2015},
  location = {Seoul, Korea},
  pages = {},
  numpages = {},
  url = {http://clab.iat.sfu.ca/pubs/Hawkins-Gauntlet-CHI2015.pdf},
  poster = {http://clab.iat.sfu.ca/pubs/Hawkins-Gauntlet-CHI2015Poster.pdf},
  doi = {},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {},
  }         

• Hawkins, D. & Neustaedter, C. (2015) A Design Evaluation of Non-Portable Telemedicine Systems for Remote Health Consultation Connections Lab Technical Report 2015-0417-01, Simon Fraser University.
  [Bibtex] [PDF]

             @techreport{clab98,
  booktitle = {Connections Lab Technical Report 2015-0417-01, Simon Fraser University},
  title = {A Design Evaluation of Non-Portable Telemedicine Systems for Remote Health Consultation},
  author = {Daniel Hawkins and Carman Neustaedter},
  year = {2015},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Hawkins-Telemedicine-TechReport2015.pdf},
  abstract = {}
  }         

• Hawkins, D., Neustaedter, C. & Procyk, J. (2015) Postulater: The Design and Evaluation of a Time-Delayed Media Sharing System Proceedings of Graphics Interface New York, NY, USA, ACM.
  [Bibtex] [PDF]

             @inproceedings{clab95,
  author = {Daniel Hawkins and Carman Neustaedter and Jason Procyk},
  title = {Postulater: The Design and Evaluation of a Time-Delayed Media Sharing System},
  booktitle = {Proceedings of Graphics Interface},
  year = {2015},
  location = {Halifax, Nova Scotia},
  pages = {},
  numpages = {},
  url = {http://clab.iat.sfu.ca/pubs/Hawkins-Postulater-GI2015.pdf},
  poster = {},
  doi = {},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {},
  }         

• Hawkins, D. (2015) Designing and Evaluating a Slow Technology for Personal Media Sharing. Master Thesis. School of Interactive Arts & Technology, Simon Fraser University, January 2015.
  [Bibtex] [PDF]

             @mastersthesis{clab86,
  institution = {School of Interactive Arts & Technology, Simon Fraser University, January 2015},
  title = {Designing and Evaluating a Slow Technology for Personal Media Sharing},
  author = {Daniel Hawkins},
  year = {2015},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Hawkins-MSc-Thesis.pdf},
  abstract = {}
  }         

• Hillman, S., Procyk, J. & Neustaedter, C. (2015) tApp: A Tumblr Analytics Dashboard Extended Proceedings of the Conference on Computer Supported Cooperative Work New York, NY, USA, ACM.
  [Bibtex] [PDF]

             @inproceedings{clab84,
  author = {Serena Hillman and Jason Procyk and Carman Neustaedter},
  title = {tApp: A Tumblr Analytics Dashboard},
  booktitle = {Extended Proceedings of the Conference on Computer Supported Cooperative Work},
  year = {2015},
  location = {Vancouver, Canada},
  pages = {},
  numpages = {},
  url = {http://clab.iat.sfu.ca/pubs/Hillman-CSCW2015-tApp.pdf},
  poster = {http://clab.iat.sfu.ca/pubs/Hillman-CSCW2015-tAppPoster.pdf},
  doi = {},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {},
  }         

• Jones, B., Witcrat, A., Bateman, S., Neustaedter, C. & Tang, A. (2015) Mechanics of Camera Work in Mobile Video Collaboration Proceedings of the Conference on Computer Human Interaction New York, NY, USA, ACM.
  [Bibtex] [PDF]

             @inproceedings{clab85,
  author = {Brennan Jones and Anna Witcrat and Scott Bateman and Carman Neustaedter and Anthony Tang},
  title = {Mechanics of Camera Work in Mobile Video Collaboration},
  booktitle = {Proceedings of the Conference on Computer Human Interaction},
  year = {2015},
  location = {Seoul, Korea},
  pages = {},
  numpages = {},
  url = {http://clab.iat.sfu.ca/pubs/Jones-CHI2015-CameraWork.pdf},
  doi = {},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {},
  }         

• Kitson, A., Riecke, B., Hashemian, A. & Neustaedter, C. (2015) NaviChair: Evaluating an Embodied Interface Using a Pointing Task to Navigate Virtual Reality Proceedings of ACM Symposium on Spatial User Interfaces New York, NY, USA, ACM.
  [Bibtex] [PDF]

             @inproceedings{clab101,
  author = {Alexandra Kitson and Bernhard Riecke and Abraham Hashemian and Carman Neustaedter},
  title = {NaviChair: Evaluating an Embodied Interface Using a Pointing Task to Navigate Virtual Reality},
  booktitle = {Proceedings of ACM Symposium on Spatial User Interfaces},
  year = {2015},
  location = {},
  pages = {},
  numpages = {},
  url = {http://clab.iat.sfu.ca/pubs/Kitson-NaviChair-SUI2015.pdf},
  doi = {},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {},
  }         

• Lo, H., Pan, R. & Neustaedter, C. (2015) Communication, Collaboration, and Coupling: What Happens When Friends Try to Escape the Room? Connections Lab Technical Report 2015-1109-01, Simon Fraser University.
  [Bibtex] [PDF]

             @techreport{clab104,
  booktitle = {Connections Lab Technical Report 2015-1109-01, Simon Fraser University},
  title = {Communication, Collaboration, and Coupling: What Happens When Friends Try to Escape the Room? },
  author = {Henry Lo and Rui Pan and Carman Neustaedter},
  year = {2015},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Lo-EscapeRooms-TechReport2015.pdf},
  abstract = {}
  }         

• Melvin, R., Bunt, A., Oduor, E. & Neustaedter, C. (2015) The Effect of Signal Expense and Dependability on Family Communication in Rural and Northern Canada Proceedings of the Conference on Computer Human Interaction New York, NY, USA, ACM.
  [Bibtex] [PDF]

             @inproceedings{clab85,
  author = {Roberta Melvin and Andrea Bunt and Erick Oduor and Carman Neustaedter},
  title = {The Effect of Signal Expense and Dependability on Family Communication in Rural and Northern Canada},
  booktitle = {Proceedings of the Conference on Computer Human Interaction},
  year = {2015},
  location = {Seoul, Korea},
  pages = {},
  numpages = {},
  url = {http://clab.iat.sfu.ca/pubs/Melvin-CHI2015-Manitoba.pdf},
  doi = {},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {},
  }         

• Muntean, R., Neustaedter, C. & Hennessy, K. (2015) Synchronous Yoga and Meditation Over Distance using Video Chat Proceedings of Graphics Interface New York, NY, USA, ACM.
  [Bibtex] [PDF]

             @inproceedings{clab93,
  author = {Reese Muntean and Carman Neustaedter and Kate Hennessy},
  title = {Synchronous Yoga and Meditation Over Distance using Video Chat},
  booktitle = {Proceedings of Graphics Interface},
  year = {2015},
  location = {Halifax, Nova Scotia},
  pages = {},
  numpages = {},
  url = {http://clab.iat.sfu.ca/pubs/Muntean-VideoChatYoga-GI2015.pdf},
  poster = {},
  doi = {},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {},
  }         

• Neustaedter, C., Pang, C., Forghani, A., Oduor, E., Hillman, S., Judge, T. K., Massimi, M. & Greenberg, S. (2015) Sharing Domestic Life through Long-Term Video Connections. IN Transactions on Computer-Human Interaction, 22.31.
  [Bibtex] [PDF]

             @article{clab83,
  volume = {22},
  number = {1},
  author = {Carman Neustaedter and Carolyn Pang and Azadeh Forghani and Erick Oduor and Serena Hillman and Tejinder K Judge and Michael Massimi and Saul Greenberg},
  title = {Sharing Domestic Life through Long-Term Video Connections},
  publisher = {ACM Press},
  journal = {Transactions on Computer-Human Interaction},
  pages = {31},
  year = {2015},
  url = {http://clab.iat.sfu.ca/pubs/Neustaedter-LongTermVideoConnections-ToCHI.pdf},
  abstract = {Video chat systems such as Skype, Google+ Hangouts, and FaceTime have been widely adopted by family members and friends to connect with one another over distance. We have conducted a corpus of studies that explore how various demographics make use of such video chat systems where this usage moves beyond the paradigm of conversational support to one in which aspects of everyday life are shared over long periods of time, sometimes in an almost passive manner. We describe and reflect on studies of long-distance couples, teenagers, and major life events, along with design research focused on new video communication systems—the Family Window, Family Portals, and Perch—that explicitly support ‘always-on video’ for awareness and communication. Overall, our findings show that people highly value long-term video connections and have appropriated them in a number of different ways. Designers of future video communication systems need to consider: ways of supporting the sharing of everyday life, rather than just conversation; providing different design solutions for different locations and situations; providing appropriate audio control and feedback; and, supporting expressions of intimacy over distance.}
  }         

• Neustaedter, C. (2015) Challenges for Telepresence: Design, Evaluation, and Creativity Proceedings of CHI 2015 Workshop on Everyday Telepresence: Emerging Practices and Future Research Directions, held at the Conference on Computer Human Interaction.
  [Bibtex] [PDF]

             @workshop{clab89,
  booktitle = {Proceedings of CHI 2015 Workshop on Everyday Telepresence: Emerging Practices and Future Research Directions, held at the Conference on Computer Human Interaction},
  title = {Challenges for Telepresence: Design, Evaluation, and Creativity},
  author = {Carman Neustaedter},
  year = {2015},
  url = {http://clab.iat.sfu.ca/pubs/Neustaedter-TelepresenceWorkshop-CHI2015.pdf},
  abstract = {}
  }         

• Oduor, E. (2015) Family Communication Technology Design in Rural and Low Income Parts of Kenya. PhD Thesis. School of Interactive Arts & Technology, Simon Fraser University, January 2015.
  [Bibtex] [PDF]

             @phdthesis{clab100,
  institution = {School of Interactive Arts & Technology, Simon Fraser University, January 2015},
  title = {Family Communication Technology Design in Rural and Low Income Parts of Kenya},
  author = {Erick Oduor},
  year = {2015},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Oduor-PhD-Thesis.pdf},
  abstract = {}
  }         

• Pan, R., Forghani, A., Neustaedter, C., Strauss, N. & Guindon, A. (2015) The Family Board: An Information Sharing System for Family Members Extended Proceedings of the Conference on Computer Supported Cooperative Work New York, NY, USA, ACM.
  [Bibtex] [PDF]

             @inproceedings{clab85,
  author = {Rui Pan and Azadeh Forghani and Carman Neustaedter and Nick Strauss and Ashley Guindon},
  title = {The Family Board: An Information Sharing System for Family Members},
  booktitle = {Extended Proceedings of the Conference on Computer Supported Cooperative Work},
  year = {2015},
  location = {Vancouver, Canada},
  pages = {},
  numpages = {},
  url = {http://clab.iat.sfu.ca/pubs/Pan-CSCW2015-FamilyBoard.pdf},
  poster = {http://clab.iat.sfu.ca/pubs/Pan-CSCW2015-FamilyBoardPoster.pdf},
  doi = {},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {},
  }         

• Pang, C., Neustaedter, C., Procyk, J., Hawkins, D. & Hennessy, K. (2015) Moving Towards User-Centered Government: Community Information Needs and Practices of Families Connections Lab Technical Report 2015-0130-01, Simon Fraser University.
  [Bibtex] [PDF]

             @techreport{clab87,
  booktitle = {Connections Lab Technical Report 2015-0130-01, Simon Fraser University},
  title = {Moving Towards User-Centered Government: Community Information Needs and Practices of Families},
  author = {Carolyn Pang and Carman Neustaedter and Jason Procyk and Daniel Hawkins and Kate Hennessy},
  year = {2015},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Pang-CommunityInformation-TechReport2015.pdf},
  abstract = {}
  }         

• Pang, C., Neustaedter, C., Procyk, J. & Riecke, B. (2015) A Comparison of Visual and Textual City Portal Designs on Desktop and Mobile Interfaces Proceedings of Graphics Interface New York, NY, USA, ACM.
  [Bibtex] [PDF]

             @inproceedings{clab94,
  author = {Carolyn Pang and Carman Neustaedter and Jason Procyk and Bernhard Riecke},
  title = {A Comparison of Visual and Textual City Portal Designs on Desktop and Mobile Interfaces},
  booktitle = {Proceedings of Graphics Interface},
  year = {2015},
  location = {Halifax, Nova Scotia},
  pages = {},
  numpages = {},
  url = {http://clab.iat.sfu.ca/pubs/Pang-GovernmentDesign-GI2015.pdf},
  poster = {},
  doi = {},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {},
  }         

• Pang, C., Neustaedter, C., Procyk, J., Hawkins, D. & Hennessy, K. (2015) Moving Towards User-Centered Government: Community Information Needs and Practices of Families Proceedings of Graphics Interface New York, NY, USA, ACM.
  [Bibtex] [PDF]

             @inproceedings{clab92,
  author = {Carolyn Pang and Carman Neustaedter and Jason Procyk and Daniel Hawkins and Kate Hennessy},
  title = {Moving Towards User-Centered Government: Community Information Needs and Practices of Families},
  booktitle = {Proceedings of Graphics Interface},
  year = {2015},
  location = {Halifax, Nova Scotia},
  pages = {},
  numpages = {},
  url = {http://clab.iat.sfu.ca/pubs/Pang-CommunityInformation-GI2015.pdf},
  poster = {},
  doi = {},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {},
  }         

• Procyk, J. & Neustaedter, C. (2015) Amateur Ice Hockey Coaching and the Role of Video Feedback Proceedings of Graphics Interface New York, NY, USA, ACM.
  [Bibtex] [PDF]

             @inproceedings{clab91,
  author = {Jason Procyk and Carman Neustaedter},
  title = {Amateur Ice Hockey Coaching and the Role of Video Feedback},
  booktitle = {Proceedings of Graphics Interface},
  year = {2015},
  location = {Halifax, Nova Scotia},
  pages = {},
  numpages = {},
  url = {http://clab.iat.sfu.ca/pubs/Procyk-VideoFeedback-GI2015.pdf},
  poster = {},
  doi = {},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {},
  }         

• Procyk, J. (2015) Amateur Ice Hockey Coaching and the Role of Video Feedback. Master Thesis. School of Interactive Arts & Technology, Simon Fraser University, January 2015.
  [Bibtex] [PDF]

             @mastersthesis{clab99,
  institution = {School of Interactive Arts & Technology, Simon Fraser University, January 2015},
  title = {Amateur Ice Hockey Coaching and the Role of Video Feedback},
  author = {Jason Procyk},
  year = {2015},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Procyk-MSc-Thesis.pdf},
  abstract = {}
  }         

• Wang, X., Wakkary, R., Neustaedter, C. & Desjardins, A. (2015) Information Sharing, Scheduling, and Awareness in Community Gardening Collaboration Proceedings of Communities and Technologies New York, NY, USA, ACM.
  [Bibtex] [PDF]

             @inproceedings{clab96,
  author = {Xiaolan Wang and Ron Wakkary and Carman Neustaedter and Audrey Desjardins},
  title = {Information Sharing, Scheduling, and Awareness in Community Gardening Collaboration},
  booktitle = {Proceedings of Communities and Technologies},
  year = {2015},
  location = {Limerick, Ireland},
  pages = {},
  numpages = {},
  url = {http://clab.iat.sfu.ca/pubs/Wang-CommunityGardens-CTC2015.pdf},
  poster = {},
  doi = {},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {},
  }         

2014

• Bonsignore, E., Moulder, V., Neustaedter, C., Hansen, D., Kraus, K. & Druin, A. (2014) Design Tactics for Authentic Interactive Fiction: Insights from Alternate Reality Game Designers Proceedings of the SIGCHI Conference on Human Factors in Computing Systems New York, NY, USA, ACM, 947–950.
  [Bibtex] [PDF]

             @inproceedings{Bonsignore:2014:DTA:2556288.2557245,
  author = {Bonsignore, Elizabeth and Moulder, Vicki and Neustaedter, Carman and Hansen, Derek and Kraus, Kari and Druin, Allison},
  title = {Design Tactics for Authentic Interactive Fiction: Insights from Alternate Reality Game Designers},
  booktitle = {Proceedings of the SIGCHI Conference on Human Factors in Computing Systems},
  series = {CHI '14},
  year = {2014},
  isbn = {978-1-4503-2473-1},
  location = {Toronto, Ontario, Canada},
  pages = {947--950},
  numpages = {4},
  url = {http://clab.iat.sfu.ca/pubs/Bonsignore-DesignPraxis-CHI.pdf},
  doi = {10.1145/2556288.2557245},
  acmid = {2557245},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {alternate reality games, narrative design, transmedia},
  }         

• Deng, Y., Antle, A. N. & Neustaedter, C. (2014) Tango Cards: A Card-based Design Tool for Informing the Design of Tangible Learning Games Proceedings of the 2014 Conference on Designing Interactive Systems New York, NY, USA, ACM, 695–704.
  [Bibtex] [PDF]

             @inproceedings{Deng:2014:TCC:2598510.2598601,
  author = {Deng, Ying and Antle, Alissa N. and Neustaedter, Carman},
  title = {Tango Cards: A Card-based Design Tool for Informing the Design of Tangible Learning Games},
  booktitle = {Proceedings of the 2014 Conference on Designing Interactive Systems},
  series = {DIS '14},
  year = {2014},
  isbn = {978-1-4503-2902-6},
  location = {Vancouver, BC, Canada},
  pages = {695--704},
  numpages = {10},
  url = {http://clab.iat.sfu.ca/pubs/Deng-TangoCards-DIS.pdf},
  doi = {10.1145/2598510.2598601},
  acmid = {2598601},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {design cards, design practice, design tools, educational games, tangible learning games, tangible user interfaces},
  }         

• Desjardins, A., Neustaedter, C., Greenberg, S. & Wakkary, R. (2014) Collaboration Surrounding Beacon Use During Companion Avalanche Rescue Proceedings of the 17th ACM Conference on Computer Supported Cooperative Work and Social Computing New York, NY, USA, ACM, 877–887.
  [Bibtex] [PDF]

             @inproceedings{Desjardins:2014:CSB:2531602.2531684,
  author = {Desjardins, Audrey and Neustaedter, Carman and Greenberg, Saul and Wakkary, Ron},
  title = {Collaboration Surrounding Beacon Use During Companion Avalanche Rescue},
  booktitle = {Proceedings of the 17th ACM Conference on Computer Supported Cooperative Work and Social Computing},
  series = {CSCW '14},
  year = {2014},
  isbn = {978-1-4503-2540-0},
  location = {Baltimore, Maryland, USA},
  pages = {877--887},
  numpages = {11},
  url = {http://clab.iat.sfu.ca/pubs/Desjardins-Avalanches-CSCW.pdf},
  doi = {10.1145/2531602.2531684},
  acmid = {2531684},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {avalanche, backcountry, beacon, collaboration, communication, distributed cognition, ski, snowboard, transceiver},
  }         

• Fan, M., Antle, A., Neustaedter, C. & Wise, A. (2014) Exploring How a Co-dependent Tangible Tool Design Supports Collaboration in a Tabletop Activity Proceedings of the GROUP Conference New York, NY, USA, ACM.
  [Bibtex] [PDF]

             @inproceedings{clab80,
  author = {Min Fan and Alissa Antle and Carman Neustaedter and Alyssa Wise},
  title = {Exploring How a Co-dependent Tangible Tool Design Supports Collaboration in a Tabletop Activity},
  booktitle = {Proceedings of the GROUP Conference},
  year = {2014},
  location = {Sanibel Island, Florida, USA},
  pages = {},
  numpages = {},
  url = {http://clab.iat.sfu.ca/pubs/Fan-CodependentTables-GROUP2014.pdf},
  doi = {},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {},
  }         

• Forghani, A. & Neustaedter, C. (2014) Granny’s Virtual Visit: Sharing Life Events Between Grandparents and Grandchildren Workshop on Designing Technology for Major Life Events, held at the ACM CHI Conference (2014).
  [Bibtex] [PDF]

             @workshop{clab19,
  booktitle = {Workshop on Designing Technology for Major Life Events, held at the ACM CHI Conference (2014)},
  title = {Granny’s Virtual Visit: Sharing Life Events Between Grandparents and Grandchildren},
  author = {Azadeh Forghani and Carman Neustaedter},
  year = {2014},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Forghani-CHIWorkshop-2014.pdf},
  abstract = {}
  }         

• Forghani, A. & Neustaedter, C. (2014) The Routines and Needs of Grandparents and Parents for Grandparent-grandchild Conversations over Distance Proceedings of the SIGCHI Conference on Human Factors in Computing Systems New York, NY, USA, ACM, 4177–4186.
  [Bibtex] [PDF]

             @inproceedings{Forghani:2014:RNG:2556288.2557255,
  author = {Forghani, Azadeh and Neustaedter, Carman},
  title = {The Routines and Needs of Grandparents and Parents for Grandparent-grandchild Conversations over Distance},
  booktitle = {Proceedings of the SIGCHI Conference on Human Factors in Computing Systems},
  series = {CHI '14},
  year = {2014},
  isbn = {978-1-4503-2473-1},
  location = {Toronto, Ontario, Canada},
  pages = {4177--4186},
  numpages = {10},
  url = {http://clab.iat.sfu.ca/pubs/Forghani-Grandparents-CHI.pdf},
  doi = {10.1145/2556288.2557255},
  acmid = {2557255},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {design, family communication, grandparent and grandchild communication},
  }         

• Forghani, A., Venolia, G. & Inkpen, K. (2014) Media2gether: Sharing Media during a Call Proceedings of the GROUP Conference New York, NY, USA, ACM.
  [Bibtex] [PDF]

             @inproceedings{clab81,
  author = {Azadeh Forghani and Gina Venolia and Kori Inkpen},
  title = {Media2gether: Sharing Media during a Call},
  booktitle = {Proceedings of the GROUP Conference},
  year = {2014},
  location = {Sanibel Island, Florida, USA},
  pages = {},
  numpages = {},
  url = {http://clab.iat.sfu.ca/pubs/Forghani-Media2Together-GROUP2014.pdf},
  doi = {},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {},
  }         

• Forghani, A. & Neustaedter, C. (2014) The Social Challenges with Grandparent and Grandchild Communication Over Distance GRAND Conference Research Note (2014).
  [Bibtex] [PDF]

             @inproceedings{clab10,
  booktitle = {GRAND Conference Research Note (2014)},
  title = {The Social Challenges with Grandparent and Grandchild Communication Over Distance},
  author = {Azadeh Forghani and Carman Neustaedter},
  year = {2014},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Forghani-GRAND2014.pdf},
  abstract = {}
  }         

• Fortin, C., Hennessy, K. & Neustaedter, C. (2014) Creative Appropriation by the Fifth Estate: How Communities Make Digital Third Spaces Together in Public Space The Second Workshop on Human Computer Interaction for Third Places (HCI3P), held at DIS 2014.
  [Bibtex] [PDF]

             @workshop{clab12,
  booktitle = {The Second Workshop on Human Computer Interaction for Third Places (HCI3P), held at DIS 2014},
  title = {Creative Appropriation by the Fifth Estate: How Communities Make Digital Third Spaces Together in Public Space},
  author = {Claude Fortin and Kate Hennessy and Carman Neustaedter},
  year = {2014},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Fortin-HackingWorkshop-DIS2014.pdf},
  abstract = {}
  }         

• Fortin, C., Neustaedter, C. & Hennessy, K. (2014) Posting for Community and Culture: Considerations for the Design of Interactive Digital Bulletin Boards Proceedings of the SIGCHI Conference on Human Factors in Computing Systems New York, NY, USA, ACM, 1425–1434.
  [Bibtex] [PDF]

             @inproceedings{Fortin:2014:PCC:2556288.2556970,
  author = {Fortin, Claude and Neustaedter, Carman and Hennessy, Kate},
  title = {Posting for Community and Culture: Considerations for the Design of Interactive Digital Bulletin Boards},
  booktitle = {Proceedings of the SIGCHI Conference on Human Factors in Computing Systems},
  series = {CHI '14},
  year = {2014},
  isbn = {978-1-4503-2473-1},
  location = {Toronto, Ontario, Canada},
  pages = {1425--1434},
  numpages = {10},
  url = {http://clab.iat.sfu.ca/pubs/Claude-BulletinBoards-CHI.pdf},
  doi = {10.1145/2556288.2556970},
  acmid = {2556970},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {cultures of participation, digital bulletin boards, entry points, large public displays, observation, urban computing},
  }         

• Fortin, C., Neustaedter, C. & Hennessy, K. (2014) The Appropriation of a Digital “Speakers” Corner: Lessons Learned from the Deployment of Megaphone Proceedings of the 2014 Conference on Designing Interactive Systems New York, NY, USA, ACM, 955–964.
  [Bibtex] [PDF]

             @inproceedings{Fortin:2014:ADS:2598510.2598534,
  author = {Fortin, Claude and Neustaedter, Carman and Hennessy, Kate},
  title = {The Appropriation of a Digital "Speakers" Corner: Lessons Learned from the Deployment of Megaphone},
  booktitle = {Proceedings of the 2014 Conference on Designing Interactive Systems},
  series = {DIS '14},
  year = {2014},
  isbn = {978-1-4503-2902-6},
  location = {Vancouver, BC, Canada},
  pages = {955--964},
  numpages = {10},
  url = {http://clab.iat.sfu.ca/pubs/Fortin-Megaphone-DIS.pdf},
  doi = {10.1145/2598510.2598534},
  acmid = {2598534},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {appropriation., civic engagement, interactive public art installations, urban technology, voice-activated interaction},
  }         

• Hauser, S., Wakkary, R. & Neustaedter, C. (2014) Improving Guide Dog Team Play with Accessible Dog Toys CHI ’14 Extended Abstracts on Human Factors in Computing Systems New York, NY, USA, ACM, 1537–1542.
  [Bibtex] [PDF]

             @inproceedings{Hauser:2014:IGD:2559206.2581316,
  author = {Hauser, Sabrina and Wakkary, Ron and Neustaedter, Carman},
  title = {Improving Guide Dog Team Play with Accessible Dog Toys},
  booktitle = {CHI '14 Extended Abstracts on Human Factors in Computing Systems},
  series = {CHI EA '14},
  year = {2014},
  isbn = {978-1-4503-2474-8},
  location = {Toronto, Ontario, Canada},
  pages = {1537--1542},
  numpages = {6},
  poster = {http://clab.iat.sfu.ca/pubs/Hauser-GuideDogs-CHI2014Poster.pdf},
  url = {http://clab.iat.sfu.ca/pubs/Hauser-GuideDogs-CHI2014.pdf},
  doi = {10.1145/2559206.2581316},
  acmid = {2581316},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {guide dogs, human-canine interaction, interaction design, visually impaired},
  }         

• Hauser, S., Wakkary, R. & Neustaedter, C. (2014) Understanding Guide Dog Team Interactions: Design Opportunities to Support Work and Play Proceedings of the 2014 Conference on Designing Interactive Systems New York, NY, USA, ACM, 295–304.
  [Bibtex] [PDF]

             @inproceedings{Hauser:2014:UGD:2598510.2598531,
  author = {Hauser, Sabrina and Wakkary, Ron and Neustaedter, Carman},
  title = {Understanding Guide Dog Team Interactions: Design Opportunities to Support Work and Play},
  booktitle = {Proceedings of the 2014 Conference on Designing Interactive Systems},
  series = {DIS '14},
  year = {2014},
  isbn = {978-1-4503-2902-6},
  location = {Vancouver, BC, Canada},
  pages = {295--304},
  numpages = {10},
  url = {http://clab.iat.sfu.ca/pubs/Hauser-GuideDogs-DIS.pdf},
  doi = {10.1145/2598510.2598531},
  acmid = {2598531},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {guide dogs, human-animal-interaction, animal-computer interaction, human-canine interaction, interactive systems design, team interaction, visually impaired},
  }         

• Hawkins, D., Li, M., Procyk, J., Neustaedter, C. & Hillman, S. (2014) The Gauntlet: Supporting User-Created Community Challenges GRAND Conference Research Note (2014).
  [Bibtex] [PDF]

             @inproceedings{clab11,
  booktitle = {GRAND Conference Research Note (2014)},
  title = {The Gauntlet: Supporting User-Created Community Challenges},
  author = {Dan Hawkins and MaoYang Li and Jason Procyk and Carman Neustaedter and Serena Hillman},
  year = {2014},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Hawkins-Gauntlet-GRAND.pdf},
  abstract = {}
  }         

• Hawkins, D., Procyk, J. & Neustaedter, C. (2014) Postulater: Slowing the Pace of Media Sharing Proceedings of the 2014 Companion Publication on Designing Interactive Systems New York, NY, USA, ACM, 89–92.
  [Bibtex] [PDF]

             @inproceedings{Hawkins:2014:PSP:2598784.2602790,
  author = {Hawkins, Dan and Procyk, Jason and Neustaedter, Carman},
  title = {Postulater: Slowing the Pace of Media Sharing},
  booktitle = {Proceedings of the 2014 Companion Publication on Designing Interactive Systems},
  series = {DIS Companion '14},
  year = {2014},
  isbn = {978-1-4503-2903-3},
  location = {Vancouver, BC, Canada},
  pages = {89--92},
  numpages = {4},
  url = {http://clab.iat.sfu.ca/pubs/Hawkins-Postulater-DIS.pdf},
  doi = {10.1145/2598784.2602790},
  acmid = {2602790},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {asynchronous communication, family communication, photo-sharing, slow technology},
  }         

• Hillman, S. & Neustaedter, C. (2014) Towards Ubiquitous Commerce: New Commerce, Behaviours & Routines Workshop on Financial Interactions, Digital Cash, Capital Exchange and Mobile Money, held at the ACM CHI Conference (2014).
  [Bibtex] [PDF]

             @workshop{clab18,
  booktitle = {Workshop on Financial Interactions, Digital Cash, Capital Exchange and Mobile Money, held at the ACM CHI Conference (2014)},
  title = {Towards Ubiquitous Commerce: New Commerce, Behaviours & Routines},
  author = {Serena Hillman and Carman Neustaedter},
  year = {2014},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Hillman-CHIMoneyWorkshop-2014.pdf},
  abstract = {}
  }         

• Hillman, S., Procyk, J. & Neustaedter, C. (2014) Tumblr Fandoms, Community, and Culture Proceedings of the Companion Publication of the 17th ACM Conference on Computer Supported Cooperative Work and Social Computing New York, NY, USA, ACM, 285–288.
  [Bibtex] [PDF]

             @inproceedings{Hillman:2014:TFC:2556420.2557634,
  author = {Hillman, Serena and Procyk, Jason and Neustaedter, Carman},
  title = {Tumblr Fandoms, Community, and Culture},
  booktitle = {Proceedings of the Companion Publication of the 17th ACM Conference on Computer Supported Cooperative Work and Social Computing},
  series = {CSCW Companion '14},
  year = {2014},
  isbn = {978-1-4503-2541-7},
  location = {Baltimore, Maryland, USA},
  url = {http://clab.iat.sfu.ca/pubs/Hillman-TumblrVideo-CSCW.pdf},
  pages = {285--288},
  numpages = {4},
  video = {https://vimeo.com/99242524},
  doi = {10.1145/2556420.2557634},
  acmid = {2557634},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {community, culture, fandoms, fanfiction, social networking, tumblr},
  }         

• Hillman, S., Procyk, J. & Neustaedter, C. (2014) “It’s More the Real Me”: The Appropriations of Tumblr by Fandoms Proceedings of the Grace Hopper Celebration.
  [Bibtex] [PDF]

             @inproceedings{clab13,
  booktitle = {Proceedings of the Grace Hopper Celebration},
  title = {"It's More the Real Me": The Appropriations of Tumblr by Fandoms},
  author = {Serena Hillman and Jason Procyk and Carman Neustaedter},
  year = {2014},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Hillman-GHC2014.pdf},
  abstract = {}
  }         

• Hillman, S., Neustaedter, C., Oduor, E. & Pang, C. (2014) Mobile Payment Systems in North America: User Challenges and Successes CHI ’14 Extended Abstracts on Human Factors in Computing Systems New York, NY, USA, ACM, 1909–1914.
  [Bibtex] [PDF]

             @inproceedings{Hillman:2014:MPS:2559206.2581178,
  author = {Hillman, Serena and Neustaedter, Carman and Oduor, Erick and Pang, Carolyn},
  title = {Mobile Payment Systems in North America: User Challenges and Successes},
  booktitle = {CHI '14 Extended Abstracts on Human Factors in Computing Systems},
  series = {CHI EA '14},
  year = {2014},
  isbn = {978-1-4503-2474-8},
  location = {Toronto, Ontario, Canada},
  pages = {1909--1914},
  numpages = {6},
  poster = {http://clab.iat.sfu.ca/pubs/Hillman-MPS-CHI2014Poster.pdf},
  url = {http://clab.iat.sfu.ca/pubs/Hillman-MobileCommerce-CHI2014.pdf},
  doi = {10.1145/2559206.2581178},
  acmid = {2581178},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {google wallet, levelup, mobile payment services, square, ubiquitous commerce, user experience},
  }         

• Hillman, S., Neustaedter, C., Oduor, E. & Pang, C. (2014) User Challenges and Successes with Mobile Payment Services in North America Proceedings of MobileHCI New York, NY, USA, ACM.
  [Bibtex] [PDF]

             @inproceedings{clab82,
  author = {Serena Hillman and Carman Neustaedter and Erick Oduor and Carolyn Pang},
  title = {User Challenges and Successes with Mobile Payment Services in North America},
  booktitle = {Proceedings of MobileHCI},
  year = {2014},
  location = {Toronto, Canada},
  pages = {},
  numpages = {},
  url = {http://clab.iat.sfu.ca/pubs/Hillman-MobileHCI2014-MPS.pdf},
  doi = {},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {},
  }         

• Hillman, S. (2014) Social Issues, Behaviours and Routines of Ubi-Commerce Users in North America. PhD Thesis. School of Interactive Arts and Technology, Simon Fraser University.
  [Bibtex] [PDF]

             @phdthesis{clab16,
  institution = {School of Interactive Arts and Technology, Simon Fraser University},
  title = {Social Issues, Behaviours and Routines of Ubi-Commerce Users in North America},
  author = {Serena Hillman},
  year = {2014},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Hillman-Dissertation.pdf},
  abstract = {}
  }         

• Hillman, S., Procyk, J. & Neustaedter, C. (2014) ‘Alksjdf;Lksfd’: Tumblr and the Fandom User Experience Proceedings of the 2014 Conference on Designing Interactive Systems New York, NY, USA, ACM, 775–784.
  [Bibtex] [PDF]

             @inproceedings{Hillman:2014:ATF:2598510.2600887,
  author = {Hillman, Serena and Procyk, Jason and Neustaedter, Carman},
  title = {'Alksjdf;Lksfd': Tumblr and the Fandom User Experience},
  booktitle = {Proceedings of the 2014 Conference on Designing Interactive Systems},
  series = {DIS '14},
  year = {2014},
  isbn = {978-1-4503-2902-6},
  location = {Vancouver, BC, Canada},
  pages = {775--784},
  numpages = {10},
  url = {http://clab.iat.sfu.ca/pubs/Hillman-Tumblr-DIS.pdf},
  doi = {10.1145/2598510.2600887},
  acmid = {2600887},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {Tumblr, backchannels, entertainment, fandoms, fanfiction, micro-blogging, social networking, television},
  }         

• Hillman, S., Forghani, A., Pang, C., Neustaedter, C. & Neustaedter, C. (2014) Interviews with Remote Participants. IN Studying and Designing Technology for Domestic Life: Lessons From Home..
  [Bibtex] [PDF]

             @incollection{clab79,
  booktitle = {Studying and Designing Technology for Domestic Life: Lessons From Home},
  title = {Interviews with Remote Participants},
  author = {Serena Hillman and Azadeh Forghani and Carolyn Pang and Carman Neustaedter and Carman Neustaedter},
  publisher = {Morgan Kaufmann},
  year = {2014},
  pages = {},
  url = {http://lessonsfromhome.org},
  abstract = {}
  }         

• Hillman, S., Neustaedter, C., Oduor, E. & Pang, C. (2014) User Challenges and Successes with Mobile Payment Systems in North America Connections Lab Technical Report 2014-0124-01, Simon Fraser University.
  [Bibtex] [PDF]

             @techreport{clab21,
  booktitle = {Connections Lab Technical Report 2014-0124-01, Simon Fraser University},
  title = {User Challenges and Successes with Mobile Payment Systems in North America},
  author = {Serena Hillman and Carman Neustaedter and Erick Oduor and Carolyn Pang},
  year = {2014},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Hillman-MPS-TechReport-2014.pdf},
  abstract = {}
  }         

• Huxtable, B. J., Lai, C. K., Zhu, J. W. J., Lam, P. M., Choi, Y. T., Neustaedter, C. & Corness, G. J. (2014) Ziklo: Bicycle Navigation Through Tactile Feedback CHI ’14 Extended Abstracts on Human Factors in Computing Systems New York, NY, USA, ACM, 177–178.
  [Bibtex] [PDF]

             @inproceedings{Huxtable:2014:ZBN:2559206.2579481,
  author = {Huxtable, Brianna Jean and Lai, Carlo Ka-Ho and Zhu, Johnson Wen Jun and Lam, Paulina Mun-Yee and Choi, Yeseul Tracy and Neustaedter, Carman and Corness, Greg J.},
  title = {Ziklo: Bicycle Navigation Through Tactile Feedback},
  booktitle = {CHI '14 Extended Abstracts on Human Factors in Computing Systems},
  series = {CHI EA '14},
  year = {2014},
  isbn = {978-1-4503-2474-8},
  location = {Toronto, Ontario, Canada},
  pages = {177--178},
  numpages = {2},
  url = {http://clab.iat.sfu.ca/pubs/Huxtable-Ziklo-CHI2014.pdf},
  video = {https://vimeo.com/99242525},
  doi = {10.1145/2559206.2579481},
  acmid = {2579481},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {body interface, cycling, haptic user interface, navigation, wearable interface},
  }         

• Judge, T. & Neustaedter, C. (2014) Studying and Designing Technology for Domestic Life: Lessons From Home Morgan Kaufmann.
  [Bibtex] [PDF]

             @book{clab75,
  title = {Studying and Designing Technology for Domestic Life: Lessons From Home},
  author = {Tejinder Judge and Carman Neustaedter},
  publisher = {Morgan Kaufmann},
  year = {2014},
  url = {http://lessonsfromhome.org/},
  abstract = {}
  }         

• Judge, T. & Neustaedter, C. (2014) An Introduction to Studying and Designing Technology for Domestic Life. IN Studying and Designing Technology for Domestic Life: Lessons From Home..
  [Bibtex] [PDF]

             @incollection{clab77,
  booktitle = {Studying and Designing Technology for Domestic Life: Lessons From Home},
  title = {An Introduction to Studying and Designing Technology for Domestic Life},
  author = {Tejinder Judge and Carman Neustaedter},
  publisher = {Morgan Kaufmann},
  year = {2014},
  pages = {},
  url = {http://lessonsfromhome.org},
  abstract = {}
  }         

• Judge, T. & Neustaedter, C. (2014) Field Trials with Multiple Connected Households. IN Studying and Designing Technology for Domestic Life: Lessons From Home..
  [Bibtex] [PDF]

             @incollection{clab78,
  booktitle = {Studying and Designing Technology for Domestic Life: Lessons From Home},
  title = {Field Trials with Multiple Connected Households},
  author = {Tejinder Judge and Carman Neustaedter},
  publisher = {Morgan Kaufmann},
  year = {2014},
  pages = {},
  url = {http://lessonsfromhome.org},
  abstract = {}
  }         

• Lam, P. M., Lai, C. K., Choi, Y. T., Huxtable, B. J., Castro, J. R., Hawryshkewich, A. & Neustaedter, C. (2014) Loopo: A Tangible Programming Game for Kids CHI ’14 Extended Abstracts on Human Factors in Computing Systems New York, NY, USA, ACM, 179–180.
  [Bibtex] [PDF]

             @inproceedings{Lam:2014:LTP:2559206.2579484,
  author = {Lam, Paulina Mun-Yee and Lai, Carlo Ka-Ho and Choi, Yeseul Tracy and Huxtable, Brianna Jean and Castro, Jan Rainier and Hawryshkewich, Andrew and Neustaedter, Carman},
  title = {Loopo: A Tangible Programming Game for Kids},
  booktitle = {CHI '14 Extended Abstracts on Human Factors in Computing Systems},
  series = {CHI EA '14},
  year = {2014},
  isbn = {978-1-4503-2474-8},
  location = {Toronto, Ontario, Canada},
  pages = {179--180},
  numpages = {2},
  url = {http://clab.iat.sfu.ca/pubs/Lam-Loopo-CHI2014.pdf},
  video = {https://vimeo.com/99951568},
  doi = {10.1145/2559206.2579484},
  acmid = {2579484},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {algorithm, children, education, programming, tangible programming, tangible user interface},
  }         

• Maleki, M. M., Woodbury, R. F. & Neustaedter, C. (2014) Liveness, Localization and Lookahead: Interaction Elements for Parametric Design Proceedings of the 2014 Conference on Designing Interactive Systems New York, NY, USA, ACM, 805–814.
  [Bibtex] [PDF]

             @inproceedings{Maleki:2014:LLL:2598510.2598554,
  author = {Maleki, Maryam M. and Woodbury, Robert F. and Neustaedter, Carman},
  title = {Liveness, Localization and Lookahead: Interaction Elements for Parametric Design},
  booktitle = {Proceedings of the 2014 Conference on Designing Interactive Systems},
  series = {DIS '14},
  year = {2014},
  isbn = {978-1-4503-2902-6},
  location = {Vancouver, BC, Canada},
  pages = {805--814},
  numpages = {10},
  url = {http://clab.iat.sfu.ca/pubs/Maleki-PIM-DIS.pdf},
  doi = {10.1145/2598510.2598554},
  acmid = {2598554},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {computational design, computer-aided design, creativity support tools, end-user programming, parametric design, qualitative methods, user studies},
  }         

• Massimi, M. & Neustaedter, C. (2014) Moving from Talking Heads to Newlyweds: Exploring Video Chat Use During Major Life Events Proceedings of the 2014 Conference on Designing Interactive Systems New York, NY, USA, ACM, 43–52.
  [Bibtex] [PDF]

             @inproceedings{Massimi:2014:MTH:2598510.2598570,
  author = {Massimi, Michael and Neustaedter, Carman},
  title = {Moving from Talking Heads to Newlyweds: Exploring Video Chat Use During Major Life Events},
  booktitle = {Proceedings of the 2014 Conference on Designing Interactive Systems},
  series = {DIS '14},
  year = {2014},
  isbn = {978-1-4503-2902-6},
  location = {Vancouver, BC, Canada},
  pages = {43--52},
  numpages = {10},
  url = {http://clab.iat.sfu.ca/pubs/Massimi-MajorLifeEvents-DIS.pdf},
  doi = {10.1145/2598510.2598570},
  acmid = {2598570},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {asymmetry, family, friends, major life events, shared experiences, skype, video chat, video communications},
  }         

• Moulder, V., Wakkary, R. & Neustaedter, C. (2014) Ada Lovelace to Babylonia.ca Alternate Endings: Using Fiction to Explore Design Futures Workshop on Design Fiction, held at the ACM CHI Conference (2014).
  [Bibtex] [PDF]

             @workshop{clab17,
  booktitle = {Workshop on Design Fiction, held at the ACM CHI Conference (2014)},
  title = {Ada Lovelace to Babylonia.ca Alternate Endings: Using Fiction to Explore Design Futures},
  author = {Vicki Moulder and Ron Wakkary and Carman Neustaedter},
  year = {2014},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Moulder-DesignFictionWorkshop-CHI2014.pdf},
  abstract = {}
  }         

• Neustaedter, C., Judge, T. & Sengers, P. (2014) Autobiographical Design in the Home. IN Studying and Designing Technology for Domestic Life: Lessons From Home..
  [Bibtex] [PDF]

             @incollection{clab76,
  booktitle = {Studying and Designing Technology for Domestic Life: Lessons From Home},
  title = {Autobiographical Design in the Home},
  author = {Carman Neustaedter and Tejinder Judge and Phoebe Sengers},
  publisher = {Morgan Kaufmann},
  year = {2014},
  pages = {},
  url = {http://lessonsfromhome.org},
  abstract = {}
  }         

• Neustaedter, C. (2014) The Future of the Home Video Phone? Explorations of Domestic Video Chat Usage Proceedings of the Skype Connections and the Gaze of Friendship and Family Conference.
  [Bibtex] [PDF]

             @inproceedings{clab15,
  booktitle = {Proceedings of the Skype Connections and the Gaze of Friendship and Family Conference},
  title = {The Future of the Home Video Phone? Explorations of Domestic Video Chat Usage},
  author = {Carman Neustaedter},
  year = {2014},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Neustaedter-SkypeConnections.pdf},
  abstract = {}
  }         

• Oduor, E., Neustaedter, C., Judge, T. K., Hennessy, K., Pang, C. & Hillman, S. (2014) How Technology Supports Family Communication in Rural, Suburban, and Urban Kenya Proceedings of the 32Nd Annual ACM Conference on Human Factors in Computing Systems New York, NY, USA, ACM, 2705–2714.
  [Bibtex] [PDF]

             @inproceedings{Oduor:2014:TSF:2611205.2557277,
  author = {Oduor, Erick and Neustaedter, Carman and Judge, Tejinder K. and Hennessy, Kate and Pang, Carolyn and Hillman, Serena},
  title = {How Technology Supports Family Communication in Rural, Suburban, and Urban Kenya},
  booktitle = {Proceedings of the 32Nd Annual ACM Conference on Human Factors in Computing Systems},
  series = {CHI '14},
  year = {2014},
  isbn = {978-1-4503-2473-1},
  location = {Toronto, Ontario, Canada},
  pages = {2705--2714},
  numpages = {10},
  url = {http://clab.iat.sfu.ca/pubs/Oduor-KenyaFamily-CHI.pdf},
  doi = {10.1145/2556288.2557277},
  acmid = {2557277},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {awareness, family communication, ict4d, mobile devices},
  }         

• Oduor, E., Neustaedter, C., Judge, T. K., Hennessy, K., Hillman, S. & Pang, C. (2014) How Technology Supports Family Communication in Rural, Suburban, and Urban Kenya Proceedings of the Conference on Computer Human Interaction (CHI).
  [Bibtex] [PDF]

             @inproceedings{eprints1163,
  booktitle = {Proceedings of the Conference on Computer Human Interaction (CHI)},
  title = {How Technology Supports Family Communication in Rural, Suburban, and Urban Kenya},
  author = {Erick Oduor and Carman Neustaedter and Tejinder K. Judge and Kate Hennessy and Serena Hillman and Carolyn Pang},
  year = {2014},
  url = {http://eprints.iat.sfu.ca/1163/}
  }         

• Oduor, E., Neustaedter, C., Judge, T., Hennessy, K., Pang, C. & Hillman, S. (2014) The Reasons Behind Kenyan Family Communication Patterns GRAND Conference Research Note (2014).
  [Bibtex] [PDF]

             @inproceedings{clab9,
  booktitle = {GRAND Conference Research Note (2014)},
  title = {The Reasons Behind Kenyan Family Communication Patterns},
  author = {Erick Oduor and Carman Neustaedter and Tejinder Judge and Kate Hennessy and Carolyn Pang and Serena Hillman},
  year = {2014},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Oduor-GRAND2014.pdf},
  abstract = {}
  }         

• Oduor, E. & Neustaedter, C. (2014) The Family Room: A Multi-camera, Multi-display Family Media Space Proceedings of the Companion Publication of the 17th ACM Conference on Computer Supported Cooperative Work and Social Computing New York, NY, USA, ACM, 289–292.
  [Bibtex] [PDF]

             @inproceedings{Oduor:2014:FRM:2556420.2557640,
  author = {Oduor, Erick and Neustaedter, Carman},
  title = {The Family Room: A Multi-camera, Multi-display Family Media Space},
  booktitle = {Proceedings of the Companion Publication of the 17th ACM Conference on Computer Supported Cooperative Work and Social Computing},
  series = {CSCW Companion '14},
  year = {2014},
  isbn = {978-1-4503-2541-7},
  location = {Baltimore, Maryland, USA},
  pages = {289--292},
  numpages = {4},
  url = {http://clab.iat.sfu.ca/pubs/Oduor-FamilyRoomVideo-CSCW.pdf},
  video = {https://vimeo.com/99951567},
  doi = {10.1145/2556420.2557640},
  acmid = {2557640},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {video streaming},
  }         

• Pang, C., Neustaedter, C. & Riecke, B. (2014) Comparing the Usability of Visual and Textual Government Portals using Desktop and Mobile Interfaces Connections Lab Technical Report 2014-0128-01, Simon Fraser University.
  [Bibtex] [PDF]

             @techreport{clab20,
  booktitle = {Connections Lab Technical Report 2014-0128-01, Simon Fraser University},
  title = {Comparing the Usability of Visual and Textual Government Portals using Desktop and Mobile Interfaces},
  author = {Carolyn Pang and Carman Neustaedter and Bernhard Riecke},
  year = {2014},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Pang-eGov-TechReport-2014.pdf},
  abstract = {}
  }         

• Pang, C., Forghani, A., Oduor, E., Neustaedter, C., Walker, I. & Robinson, D. (2014) Reactions To Mixed Context Always-On Video for Connecting Close Personal and Work Contacts Connections Lab Technical Report 2014-0120-01, Simon Fraser University.
  [Bibtex] [PDF]

             @techreport{clab22,
  booktitle = {Connections Lab Technical Report 2014-0120-01, Simon Fraser University},
  title = {Reactions To Mixed Context Always-On Video for Connecting Close Personal and Work Contacts},
  author = {Carolyn Pang and Azadeh Forghani and Erick Oduor and Carman Neustaedter and Ian Walker and Danny Robinson},
  year = {2014},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Perch-TechnicalReport.pdf},
  abstract = {}
  }         

• Pang, C. & Neustaedter, C. (2014) Designing for a Digital City: Advancing the Online Presence for a Municipal Government Proceedings of the Grace Hopper Celebration.
  [Bibtex] [PDF]

             @inproceedings{clab14,
  booktitle = {Proceedings of the Grace Hopper Celebration},
  title = {Designing for a Digital City: Advancing the Online Presence for a Municipal Government},
  author = {Carolyn Pang and Carman Neustaedter},
  year = {2014},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Pang-GHC2014.pdf},
  abstract = {}
  }         

• Procyk, J. & Neustaedter, C. (2014) GEMS: The Design and Evaluation of a Location-based Storytelling Game Proceedings of the 17th ACM Conference on Computer Supported Cooperative Work and Social Computing New York, NY, USA, ACM, 1156–1166.
  [Bibtex] [PDF]

             @inproceedings{Procyk:2014:GDE:2531602.2531701,
  author = {Procyk, Jason and Neustaedter, Carman},
  title = {GEMS: The Design and Evaluation of a Location-based Storytelling Game},
  booktitle = {Proceedings of the 17th ACM Conference on Computer Supported Cooperative Work and Social Computing},
  series = {CSCW '14},
  year = {2014},
  isbn = {978-1-4503-2540-0},
  location = {Baltimore, Maryland, USA},
  pages = {1156--1166},
  numpages = {11},
  doi = {10.1145/2531602.2531701},
  acmid = {2531701},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {family storytelling, location-based games, pervasive games},
  url = {http://clab.iat.sfu.ca/pubs/Procyk-GEMS-CSCW.pdf}
  }         

• Procyk, J., Neustaedter, C., Pang, C., Tang, A. & Judge, T. K. (2014) Shared Geocaching over Distance with Mobile Video Streaming Proceedings of the Companion Publication of the 17th ACM Conference on Computer Supported Cooperative Work and Social Computing New York, NY, USA, ACM, 293–296.
  [Bibtex] [PDF]

             @inproceedings{Procyk:2014:SGO:2556420.2557635,
  author = {Procyk, Jason and Neustaedter, Carman and Pang, Carolyn and Tang, Anthony and Judge, Tejinder K.},
  title = {Shared Geocaching over Distance with Mobile Video Streaming},
  booktitle = {Proceedings of the Companion Publication of the 17th ACM Conference on Computer Supported Cooperative Work and Social Computing},
  series = {CSCW Companion '14},
  year = {2014},
  isbn = {978-1-4503-2541-7},
  location = {Baltimore, Maryland, USA},
  pages = {293--296},
  numpages = {4},
  url = {http://clab.iat.sfu.ca/pubs/Procyk-SharedGeocachingVideo-CSCW.pdf},
  video = {https://vimeo.com/99242960},
  doi = {10.1145/2556420.2557635},
  acmid = {2557635},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {families, media space, video conferencing},
  }         

• Procyk, J., Neustaedter, C., Pang, C., Tang, A. & Judge, T. K. (2014) Exploring Video Streaming in Public Settings: Shared Geocaching over Distance Using Mobile Video Chat Proceedings of the SIGCHI Conference on Human Factors in Computing Systems New York, NY, USA, ACM, 2163–2172.
  [Bibtex] [PDF]

             @inproceedings{Procyk:2014:EVS:2556288.2557198,
  author = {Procyk, Jason and Neustaedter, Carman and Pang, Carolyn and Tang, Anthony and Judge, Tejinder K.},
  title = {Exploring Video Streaming in Public Settings: Shared Geocaching over Distance Using Mobile Video Chat},
  booktitle = {Proceedings of the SIGCHI Conference on Human Factors in Computing Systems},
  series = {CHI '14},
  year = {2014},
  isbn = {978-1-4503-2473-1},
  location = {Toronto, Ontario, Canada},
  pages = {2163--2172},
  numpages = {10},
  url = {http://clab.iat.sfu.ca/pubs/Procyk-SharedGeocaching-CHI.pdf},
  doi = {10.1145/2556288.2557198},
  acmid = {2557198},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {geocaching, shared experiences, video communication},
  }         

• Wakefield, B., Neustaedter, C. & Hillman, S. (2014) The Informatics Needs of Amateur Endurance Athletic Coaches CHI ’14 Extended Abstracts on Human Factors in Computing Systems New York, NY, USA, ACM, 2287–2292.
  [Bibtex] [PDF]

             @inproceedings{Wakefield:2014:INA:2559206.2581174,
  author = {Wakefield, Brett and Neustaedter, Carman and Hillman, Serena},
  title = {The Informatics Needs of Amateur Endurance Athletic Coaches},
  booktitle = {CHI '14 Extended Abstracts on Human Factors in Computing Systems},
  series = {CHI EA '14},
  year = {2014},
  isbn = {978-1-4503-2474-8},
  location = {Toronto, Ontario, Canada},
  pages = {2287--2292},
  numpages = {6},
  poster = {http://clab.iat.sfu.ca/pubs/Wakefield-AmateurAthletes-CHI2014Poster.pdf},
  url = {http://clab.iat.sfu.ca/pubs/Wakefield-AmateurAthletes-CHI2014.pdf},
  doi = {10.1145/2559206.2581174},
  acmid = {2581174},
  publisher = {ACM},
  address = {New York, NY, USA},
  keywords = {athletes, personal informatics, physical activity, sports},
  }         

• Wakkary, R., Harrison, S., Bardzell, S., Neustaedter, C. & Paulos, E. (2014) DIS Companion ’14: Proceedings of the 2014 Companion Publication on Designing Interactive Systems, New York, NY, USA, ACM.
  [Bibtex]

             @proceedings{Wakkary:2014:2598784,
  title = {DIS Companion '14: Proceedings of the 2014 Companion Publication on Designing Interactive Systems, },
  author = {Ron Wakkary and Steve Harrison and Shaowen Bardzell and Carman Neustaedter and Eric Paulos},
  year = {2014},
  isbn = {978-1-4503-2903-3},
  location = {Vancouver, BC, Canada},
  publisher = {ACM},
  address = {New York, NY, USA},
  }         

• Wakkary, R., Harrison, S., Neustaedter, C., Bardzell, S. & Paulos, E. (2014) DIS ’14: Proceedings of the 2014 Conference on Designing Interactive Systems, New York, NY, USA, ACM.
  [Bibtex]

             @proceedings{Wakkary:2014:2598510,
  title = {DIS '14: Proceedings of the 2014 Conference on Designing Interactive Systems, },
  author = {Ron Wakkary and Steve Harrison and Carman Neustaedter and Shaowen Bardzell and Eric Paulos},
  year = {2014},
  isbn = {978-1-4503-2902-6},
  location = {Vancouver, BC, Canada},
  note = {608146},
  publisher = {ACM},
  address = {New York, NY, USA},
  }         

2013

• Buhler, T., Neustaedter, C. & Hillman, S. (2013) How and Why Teenagers Use Video Chat Proceedings of the 2013 Conference on Computer Supported Cooperative Work New York, NY, USA, ACM, 759–768.
  [Bibtex] [PDF]

             @inproceedings{eprints336,
  author = {Tatiana Buhler and Carman Neustaedter and Serena Hillman},
  series = {CSCW '13},
  booktitle = {Proceedings of the 2013 Conference on Computer Supported Cooperative Work},
  address = {New York, NY, USA},
  title = {How and Why Teenagers Use Video Chat},
  publisher = {ACM},
  pages = {759--768},
  year = {2013},
  keywords = {social media, teenagers, video chat, video conferencing},
  url = {http://clab.iat.sfu.ca/pubs/BuhlerTeenVideoChat.pdf},
  abstract = {Teenagers are increasingly using video chat systems to communicate with others, however, little research has been conducted to explore how and why they use the technology. To better understand this design space, we present the results of a study of twenty teenagers and their use of video chat systems such as Skype, FaceTime, and Google Hangouts. Our results show that video chat plays an important role in helping teenagers socialize with their friends after school and on weekends where it allows them to see emotional reactions and participate in activities like shared homework sessions, show and tell, and performances over distance. Yet video chat is also used to engage in more private activities such as gossiping, flirting, and even the viewing of sexual acts. This presents an interesting design challenge of supporting teen use of video chat while mitigating privacy and parental concerns.}
  }         

• Deng, Y., Antle, A., Neustaedter, C. & Bevans, A. (2013) Tango Cards: A Card-Based Design Tool for Designing Tangible Learning Games Proceedings of GRAND AGM 2013.
  [Bibtex] [PDF]

             @inproceedings{eprints658,
  booktitle = {Proceedings of GRAND AGM 2013},
  title = {Tango Cards: A Card-Based Design Tool for Designing Tangible Learning Games},
  author = {Ying Deng and Alissa Antle and Carman Neustaedter and Allen Bevans},
  year = {2013},
  url = {http://eprints.iat.sfu.ca/658/},
  abstract = {In this paper we present the prototype design and evaluation of Tango cards, a card-based design tool for designing tangible learning games. Tangibles and games both have been suggested to have good potential to support learning due to their unique affordance or mechanism. Tango cards is the first attempt to summarize the latest design knowledge in these two areas and transform the knowledge into a card-based design tool with the goal of making the design knowledge accessible throughout design process.
  }
  }         

• Deng, Y., Antle, A., Neustaedter, C. & Bevans, A. (2013) Tango Cards: A Card-Based Design Tool for Designing Tangible Learning Games Extended Proceedings of the ACM Conference on Tangible, Embedded, and Embodied Interaction (TEI).
  [Bibtex] [PDF]

             @inproceedings{eprints658,
  booktitle = {Extended Proceedings of the ACM Conference on Tangible, Embedded, and Embodied Interaction (TEI)},
  title = {Tango Cards: A Card-Based Design Tool for Designing Tangible Learning Games},
  author = {Ying Deng and Alissa Antle and Carman Neustaedter and Allen Bevans},
  year = {2013},
  url = {http://clab.iat.sfu.ca/pubs/ying-tei-tango-cards.pdf},
  abstract = {In this paper we present the prototype design and evaluation of Tango cards, a card-based design tool for designing tangible learning games. Tangibles and games both have been suggested to have good potential to support learning due to their unique affordance or mechanism. Tango cards is the first attempt to summarize the latest design knowledge in these two areas and transform the knowledge into a card-based design tool with the goal of making the design knowledge accessible throughout design process.
  }
  }         

• Forghani, A., Neustaedter, C. & Schiphorst, T. (2013) Investigating the communication patterns of distance-separated grandparents and grandchildren CHI Extended Abstracts on Human Factors in Computing Systems, 67–72.
  [Bibtex] [PDF]

             @inproceedings{eprints329,
  booktitle = {CHI Extended Abstracts on Human Factors in Computing Systems},
  title = {Investigating the communication patterns of distance-separated grandparents and grandchildren},
  author = {Azadeh Forghani and Carman Neustaedter and Thecla Schiphorst},
  year = {2013},
  pages = {67--72},
  poster = {http://clab.iat.sfu.ca/pubs/Forghani-GrandparentsCommunication-Poster.pdf},
  url = {http://clab.iat.sfu.ca/pubs/Forghani-GrandparentsCommunication.pdf},
  abstract = {A variety of systems have been designed to support communication between distance-separated grandparents and grandchildren. Yet despite this, there are few studies of the actual communication routines and needs of these groups. To address this, we have conducted a study that explores the existing communication activities as well as the future desired communication patterns between distance-separated grandparents and grandchildren between the ages of three and ten through interview with grandparents and parents. The main purpose of this study was to investigate the way they currently communicate as well as the expectations that could be used as a basis for future designs to support their needs.}
  }         

• Forghani, A., Neustaedter, C. & Schiphorst, T. (2013) Investigating the communication patterns of distance-separated grandparents and grandchildren CHI EA ’13: CHI ’13 Extended Abstracts on Human Factors in Computing Systems, 67–72.
  [Bibtex] [PDF]

             @inproceedings{eprints1098,
  booktitle = {CHI EA '13: CHI '13 Extended Abstracts on Human Factors in Computing Systems},
  title = {Investigating the communication patterns of distance-separated grandparents and grandchildren},
  author = {Azadeh Forghani and Carman Neustaedter and Thecla Schiphorst},
  year = {2013},
  pages = {67--72},
  keywords = {Grandparent and grandchild communication; family
  communication; design},
  url = {http://eprints.iat.sfu.ca/1098/},
  abstract = {A variety of systems have been designed to support communication between distance-separated grandparents and grandchildren. Yet despite this, there are few studies of the actual communication routines and needs of these groups. To address this, we have conducted a study that explores the existing communication activities as well as the future desired communication patterns between distance-separated grandparents and grandchildren between the ages of three and ten through interview with grandparents and parents. The main purpose of this study was to investigate the way they currently communicate as well as the expectations that could be used as a basis for future designs to support their needs.}
  }         

• Forghani, A., Oduor, E., Hillman, S. & Neustaedter, C. (2013) Designing Video Communications for Families with Young Children Proceedings of GRAND Conference.
  [Bibtex] [PDF]

             @inproceedings{clab7,
  booktitle = {Proceedings of GRAND Conference},
  title = {Designing Video Communications for Families with Young Children},
  author = {Azadeh Forghani and Erick Oduor and Serena Hillman and Carman Neustaedter},
  year = {2013},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Forghani-GRAND-Digikidz.pdf},
  abstract = {}
  }         

• Forghani, A., Hillman, S., Neustaedter, C., Gromala, D. & Shaw, C. (2013) Connecting Grandchildren with Grandparents Suffering From Chroic Pain Proceedings of GRAND Conference.
  [Bibtex] [PDF]

             @inproceedings{clab6,
  booktitle = {Proceedings of GRAND Conference},
  title = {Connecting Grandchildren with Grandparents Suffering From Chroic Pain},
  author = {Azadeh Forghani and Serena Hillman and Carman Neustaedter and Diane Gromala and Chris Shaw},
  year = {2013},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Forghani-GRAND-ChronicPain.pdf},
  abstract = {}
  }         

• Fortin, C., Bizzocchi, J., Hennessy, K. & Neustaedter, C. (2013) Public Interaction Framework for Dynamic Digital Displays Proceedings of GRAND Conference.
  [Bibtex] [PDF]

             @inproceedings{eprints1008,
  booktitle = {Proceedings of GRAND Conference},
  title = {Public Interaction Framework for Dynamic Digital Displays},
  author = {Claude Fortin and Jim Bizzocchi and Kate Hennessy and Carman Neustaedter},
  year = {2013},
  url = {http://clab.iat.sfu.ca/pubs/Fortin-GRAND-DigitalDisplays.pdf},
  abstract = {The purpose of our program of research is to study dynamic digital displays (DDDs) ?in the wild? to generate new ideas that will assist in transforming non-interactive DDDs into interactive ones in the built environment. In preparation for a series of empirical studies to be conducted on a permanent infrastructure of eight outdoor media fa{\cc}ades embedded within an area of one square-kilometer in downtown Montr{\'e}al, Qu{\'e}bec, this paper presents the comprehensive literature survey carried out during the preliminary phase of our research; explains our proposed three-pronged methodological approach; and briefly describes our environment of study set in a real public setting. Using an ecological approach that draws on design ethnography and Fischer?s concept of cultures of participation, we have conceived a public interaction framework intended as a tool to study actors and their actions with public display technology in shared spaces. We solicit feedback that could inform our future works.
  }
  }         

• Fortin, C., Bizzocchi, J., Hennessy, K. & Neustaedter, C. (2013) Public Interaction Framework for Dynamic Digital Displays Proceedings of DiGRA 2013: DeFragging Game Studies.
  [Bibtex] [PDF]

             @inproceedings{eprints1008,
  booktitle = {Proceedings of DiGRA 2013: DeFragging Game Studies},
  title = {Public Interaction Framework for Dynamic Digital Displays},
  author = {Claude Fortin and Jim Bizzocchi and Kate Hennessy and Carman Neustaedter},
  year = {2013},
  url = {http://clab.iat.sfu.ca/pubs/Fortin-GRAND-DigitalDisplays.pdf},
  abstract = {The purpose of our program of research is to study dynamic digital displays (DDDs) ?in the wild? to generate new ideas that will assist in transforming non-interactive DDDs into interactive ones in the built environment. In preparation for a series of empirical studies to be conducted on a permanent infrastructure of eight outdoor media fa{\cc}ades embedded within an area of one square-kilometer in downtown Montr{\'e}al, Qu{\'e}bec, this paper presents the comprehensive literature survey carried out during the preliminary phase of our research; explains our proposed three-pronged methodological approach; and briefly describes our environment of study set in a real public setting. Using an ecological approach that draws on design ethnography and Fischer?s concept of cultures of participation, we have conceived a public interaction framework intended as a tool to study actors and their actions with public display technology in shared spaces. We solicit feedback that could inform our future works.
  }
  }         

• Fortin, C., DiPaola, S., Hennessy, K., Bizzocchi, J. & Neustaedter, C. (2013) Medium-specific properties of urban screens: towards an ontological framework for digital public displays Proceedings of the 9th ACM Conference on Creativity and Cognition, 243–252.
  [Bibtex] [PDF]

             @inproceedings{eprints327,
  booktitle = {Proceedings of the 9th ACM Conference on Creativity and Cognition},
  title = {Medium-specific properties of urban screens: towards an ontological framework for digital public displays},
  author = {Claude Fortin and Steve DiPaola and Kate Hennessy and Jim Bizzocchi and Carman Neustaedter},
  year = {2013},
  pages = {243--252},
  url = {http://eprints.iat.sfu.ca/327/},
  abstract = {The purpose of the present theoretical exploration is to lay the foundations of a platform-specific ontology of urban screens, which we define as an architectural scale media environment comprising two or more digital displays that can support interactive and/or artificial intelligence features. Still in its budding stages, this framework is intended to assist artists and HCI practitioners in the conception and evaluation of public space installations that heavily rely on digital displays. Using an architectural approach that analyzes urban screens in terms of medium specificity, this paper asks: "What are some of the key ontological attributes of urban screens as a computational medium?" We propose a taxonomy of five medium-specific properties articulated in relation to sensory modalities and modes of interaction. In providing an aesthetic, poetic, cognitive and experiential basis for understanding urban screens, this paper seeks to help researchers broadly consider their design parameters and generate new ideas.}
  }         

• Fortin, C., DiPaola, S., Hennessy, K., Bizzocchi, J. & Neustaedter, C. (2013) Medium-specific Properties of Urban Screens: Towards an Ontological Framework for Digital Public Displays Proceedings of the 9th ACM Conference on Creativity and Cognition New York, NY, USA, ACM, 243–252.
  [Bibtex] [PDF]

             @inproceedings{eprints640,
  author = {Claude Fortin and Steve DiPaola and Kate Hennessy and Jim Bizzocchi and Carman Neustaedter},
  series = {C and C '13},
  booktitle = {Proceedings of the 9th ACM Conference on Creativity and Cognition},
  address = {New York, NY, USA},
  title = {Medium-specific Properties of Urban Screens: Towards an Ontological Framework for Digital Public Displays},
  publisher = {ACM},
  pages = {243--252},
  year = {2013},
  keywords = {architectural approach, interactive public displays, media architecture, medium specificity, modes of interaction, ontological framework, sensory modalities},
  url = {http://eprints.iat.sfu.ca/640/},
  abstract = {The purpose of the present theoretical exploration is to lay the foundations of a platform-specific ontology of urban screens, which we define as an architectural scale media environment comprising two or more digital displays that can support interactive and/or artificial intelligence features. Still in its budding stages, this framework is intended to assist artists and HCI practitioners in the conception and evaluation of public space installations that heavily rely on digital displays. Using an architectural approach that analyzes urban screens in terms of medium specificity, this paper asks: "What are some of the key ontological attributes of urban screens as a computational medium?" We propose a taxonomy of five medium-specific properties articulated in relation to sensory modalities and modes of interaction. In providing an aesthetic, poetic, cognitive and experiential basis for understanding urban screens, this paper seeks to help researchers broadly consider their design parameters and generate new ideas.}
  }         

• Fortin, C., DiPaola, S., Hennessy, K., Bizzocchi, J. & Neustaedter, C. (2013) Medium-specific Properties of Urban Screens: Towards an Ontological Framework for Digital Public Displays Proceedings of the 9th ACM Conference on Creativity and Cognition New York, NY, USA, ACM, 243–252.
  [Bibtex] [PDF]

             @inproceedings{eprints576,
  author = {Claude Fortin and Steve DiPaola and Kate Hennessy and Jim Bizzocchi and Carman Neustaedter},
  series = {C and C '13},
  booktitle = {Proceedings of the 9th ACM Conference on Creativity and Cognition},
  address = {New York, NY, USA},
  title = {Medium-specific Properties of Urban Screens: Towards an Ontological Framework for Digital Public Displays},
  publisher = {ACM},
  pages = {243--252},
  year = {2013},
  keywords = {architectural approach, interactive public displays, media architecture, medium specificity, modes of interaction, ontological framework, sensory modalities},
  url = {hhttp://clab.iat.sfu.ca/pubs/Fortin-UrbanScreens-CreativityCognition.pdf},
  abstract = {The purpose of the present theoretical exploration is to lay the foundations of a platform-specific ontology of urban screens, which we define as an architectural scale media environment comprising two or more digital displays that can support interactive and/or artificial intelligence features. Still in its budding stages, this framework is intended to assist artists and HCI practitioners in the conception and evaluation of public space installations that heavily rely on digital displays. Using an architectural approach that analyzes urban screens in terms of medium specificity, this paper asks: "What are some of the key ontological attributes of urban screens as a computational medium?" We propose a taxonomy of five medium-specific properties articulated in relation to sensory modalities and modes of interaction. In providing an aesthetic, poetic, cognitive and experiential basis for understanding urban screens, this paper seeks to help researchers broadly consider their design parameters and generate new ideas.}
  }         

• Fortin, C., Neustaedter, C. & Hennessy, K. (2013) Toggling From the Local to the Virtual: The Digital Bulletin Board as a Locative and Global Platform World Social Science Forum.
  [Bibtex] [PDF]

             @inproceedings{clab25,
  booktitle = {World Social Science Forum},
  title = {Toggling From the Local to the Virtual: The Digital Bulletin Board as a Locative and Global Platform},
  author = {Claude Fortin and Carman Neustaedter and Kate Hennessy},
  year = {2013},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Fortin-WSSF2013.pdf},
  abstract = {}
  }         

• Greenberg, S. & Neustaedter, C. (2013) Shared Living, Experiences, and Intimacy over Video Chat in Long Distance Relationships. IN Connecting Families..
  [Bibtex] [PDF]

             @incollection{eprints369,
  booktitle = {Connecting Families},
  title = {Shared Living, Experiences, and Intimacy over Video Chat in Long Distance Relationships},
  author = {Saul Greenberg and Carman Neustaedter},
  publisher = {Springer London},
  year = {2013},
  pages = {37--53},
  url = {http://www.springer.com/computer/general+issues/book/978-1-4471-4191-4},
  abstract = {Many couples live a portion of their lives being separated from each other as part of a long-distance relationship. This includes a large number of dating college students as well as established couples who are geographically-separated because of situational demands such as work. Long distance couples often face challenges in maintaining some semblance of intimacy given the physical distance between them. Traditional media helped here, where they would stay connected by physical letters, telephones, e-mail, texting, and instant messaging. More recently, many couples resort to ?hanging out? over the new generation of video chat systems in order to stay connected. We explore this phenomenon by presenting two composite examples of how couples in long distance relationships hang out over video. Each couple is in a unique relationship situation, yet both share increased intimacy over distance by leaving a video link going between their residences for extended periods of time. These episodes involve couples participating in activities that are sometimes shared and sometimes not, where the key component is simply feeling the presence and involvement of the remote partner in day-to-day life.}
  }         

• Hauser, S., Wakkary, R. & Neustaedter, C. (2013) Work vs. Play: A Study of Guide Dog Team Interactions Proceedings of GRAND Conference.
  [Bibtex] [PDF]

             @inproceedings{clab71,
  booktitle = {Proceedings of GRAND Conference},
  title = {Work vs. Play: A Study of Guide Dog Team Interactions},
  author = {Sabrina Hauser and Ron Wakkary and Carman Neustaedter},
  year = {2013},
  url = {http://clab.iat.sfu.ca/pubs/Hauser-GRAND-GuideDogs.pdf},
  abstract = {}
  }         

• Hillman, S., Neustaedter, C., Pang, C. & Oduor, E. (2013) “Shared joy is double joy”: the social practices of user networks within group shopping sites Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 2417–2426.
  [Bibtex] [PDF]

             @inproceedings{eprints333,
  booktitle = {Proceedings of the SIGCHI Conference on Human Factors in Computing Systems},
  title = {"Shared joy is double joy": the social practices of user networks within group shopping sites},
  author = {Serena Hillman and Carman Neustaedter and Carolyn Pang and Erick Oduor},
  year = {2013},
  pages = {2417--2426},
  url = {http://clab.iat.sfu.ca/pubs/HillmanSocialShopping.pdf},
  abstract = {Group shopping sites are beginning to rise in popularity amongst eCommerce users. Yet we do not know how or why people are using such sites, and whether or not the design of group shopping sites map to the real shopping needs of end users. To address this, we describe an interview study that investigates the friendship networks of people who participate in group shopping sites (e.g., Groupon) with the goal of understanding how to best design for these experiences. Our results show that group shopping sites are predominently used to support social activities; that is, users do not use them first and foremost to find 'deals'. Instead, group shopping sites are used for planning group activities, extending and building friendships, and constructing one's social identity. Based on these findings, we suggest improved social network integration and impression management tools to improve user experience within group shopping sites.}
  }         

• Judge, T. K., Neustaedter, C. & Harrison, S. (2013) Inter-Family Messaging with Domestic Media Spaces. IN Connecting Families..
  [Bibtex] [PDF]

             @incollection{eprints370,
  booktitle = {Connecting Families},
  title = {Inter-Family Messaging with Domestic Media Spaces},
  author = {Tejinder K. Judge and Carman Neustaedter and Steve Harrison},
  publisher = {Springer London},
  year = {2013},
  pages = {141--157},
  url = {http://www.springer.com/computer/general+issues/book/978-1-4471-4191-4},
  abstract = {Many family members have a need to stay connected with their loved ones when they are separated by distance. Technologies such as the phone or email help achieve this to some extent, but, many people still feel out of touch with their loved ones. We designed two domestic media spaces{--}The Family Window and Family Portals{--}to help distributed family members connect with remote families? homes using ?always-on? video connections. In addition to this, both systems allowed family members to interact using handwritten messaging. Our chapter focuses on this latter functionality to explore the ways in which family members made use of the inter-family messaging features found within our domestic media space systems. Here we discuss both synchronous and asynchronous messaging and the nuances of public vs. private messaging between households. We conclude with a discussion of implications for inter-family messaging systems.}
  }         

• Kazakos, K., Bales, E., Neustaedter, C., Yarosh, S., Kaye, J. ‘. & Kirk, D. (2013) Exploring the Diversity of Families: Designing Technologies for the Contemporary Family Life CHI ’13 Extended Abstracts on Human Factors in Computing Systems New York, NY, USA, ACM, 3255–3258.
  [Bibtex] [PDF]

             @inproceedings{eprints375,
  author = {Konstantinos Kazakos and Elizabeth Bales and Carman Neustaedter and Svetlana Yarosh and Joseph 'Jofish' Kaye and David Kirk},
  series = {CHI EA '13},
  booktitle = {CHI '13 Extended Abstracts on Human Factors in Computing Systems},
  address = {New York, NY, USA},
  title = {Exploring the Diversity of Families: Designing Technologies for the Contemporary Family Life},
  publisher = {ACM},
  pages = {3255--3258},
  year = {2013},
  keywords = {design, diverse families, technologies, user experience},
  url = {http://clab.iat.sfu.ca/pubs/AtypicalFamiliesCHI.pdf},
  abstract = {In recent years, the HCI community has expanded its interest to include exploring the role of technology within the domestic domain; particularly in the context of families and technology. Numerous studies have fo-cused on mapping the challenges and opportunities faced in designing technologies that are appropriated to the needs of contemporary families. However, few re-search lines have focused on supporting families with diverse structures and situations (i.e. divorced, same-sex, dealing with death, work-related periodic separation and reunion). This workshop aims to bring together researchers, practitioners and designers who are interested in exploring the research space of family design and furthering our understanding of what it means to design technologies for diverse family structures. During the workshop we will readdress the meaning of a diverse family, the methods used to conduct family research as well as discuss design and evaluation techniques with a focus on user experience.}
  }         

• Lam, C. & Neustaedter, C. (2013) Explorations of geocaching in the virtual world of second life Proceedings of the 2013 conference on Computer supported cooperative work companion, 179–182.
  [Bibtex] [PDF]

             @inproceedings{eprints331,
  booktitle = {Proceedings of the 2013 conference on Computer supported cooperative work companion},
  title = {Explorations of geocaching in the virtual world of second life},
  author = {Cecilia Lam and Carman Neustaedter},
  year = {2013},
  pages = {179--182},
  poster = {http://clab.iat.sfu.ca/pubs/LamSecondLifeGeocachingPoster.pdf},
  url = {http://clab.iat.sfu.ca/pubs/LamSecondLifeGeocaching.pdf},
  abstract = {Geocaching is a location-based game where players search for physical containers in the real world using GPS coordinates. Over the past twelve years, Geocaching has grown to include over 1.5 million players. In addition to real world Geocaching, this game has also extended into virtual worlds like Second Life. In this paper, we document our explorations of Geocaching in Second Life. Here we compare it to Geocaching in real life and describe the likely reasons why the game has not created a player base that is as active as real world Geocaching.}
  }         

• May, A., Choo, A., Antle, A. & Neustaedter, C. (2013) A Mixed-Methods Evaluation of Nonverbal Communication in Collaborative Video Games Proceedings of IEEE Games Innovation, 169–174.
  [Bibtex] [PDF]

             @inproceedings{eprints527,
  booktitle = {Proceedings of IEEE Games Innovation},
  title = {A Mixed-Methods Evaluation of Nonverbal Communication in Collaborative Video Games},
  author = {Aaron May and Amber Choo and Alissa Antle and Carman Neustaedter},
  year = {2013},
  pages = {169--174},
  url = {http://clab.iat.sfu.ca/pubs/May.IGIC.Nonverbal.pdf},
  abstract = {In order to explore the benefits of communication in complex settings such as work and home environments, it is important to have a firm understanding of how communication operates in a relatively controllable system, such as video games. This paper aims to evaluate the impact of nonverbal communication on success during collaborative gameplay using both qualitative observations of and quantitative gameplay data from players of the custom-designed application TeamWyrm. In so doing, it encourages a discussion of nonverbal communication?s role in gameplay, the forms of nonverbal communication displayed during gameplay, and how the availability of nonverbal communication affects player
  performance.}
  }         

• Moulder, V., Wakkary, R. & Neustaedter, C. (2013) Subcultures to Interventionalist Design Strategies Proceedings of CHI 2013 Workshop on Crafting Interactive Systems, held at the Conference on Computer Human Interaction.
  [Bibtex] [PDF]

             @workshop{eprints392,
  booktitle = {Proceedings of CHI 2013 Workshop on Crafting Interactive Systems, held at the Conference on Computer Human Interaction},
  title = {Subcultures to Interventionalist Design Strategies},
  author = {Victoria Moulder and Ron Wakkary and Carman Neustaedter},
  year = {2013},
  url = {http://clab.iat.sfu.ca/pubs/Moulder-Babylonia-CHIWorkshop.pdf},
  abstract = {In this paper we introduce our position, goals and interests in participating in the Crafting Interactive Systems: Learning from Digital Art Practice Workshop, CHI 2013. On a number of occasions our research team has coproduced and analyzed digital artworks created by professional and non-professional artists. Sometimes it is the case, that these artworks represent new ways of thinking about a subject; and often they present alternate methods for unraveling the complex design challenges of social engagement. For this reason we intend to discuss how the synthesis of art, design and technology can provide a fertile ground for perceiving artists? roles in a collaborative work environment, as well as, provide opportunities for the use of interventionalist design strategies, in general.}
  }         

• Moulder, V., Lucky, S., Wakkary, R., Neustaedter, C., Rockwell, G. & Greenspan, B. (2013) LBG Design Praxis: A Comparative Case Study Proceedings of GRAND Conference.
  [Bibtex] [PDF]

             @inproceedings{clab5,
  booktitle = {Proceedings of GRAND Conference},
  title = {LBG Design Praxis: A Comparative Case Study},
  author = {Vicki Moulder and Shannon Lucky and Ron Wakkary and Carman Neustaedter and Geoffrey Rockwell and Brian Greenspan},
  year = {2013},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Moulder-GRAND-PlayPR.pdf},
  abstract = {}
  }         

• Moulder, V., Neustaedter, C. & Wakkary, R. (2013) Location-Based Games Praxis: A Cultural Analysis International Conference on Japan Game Studies.
  [Bibtex] [PDF]

             @inproceedings{clab8,
  booktitle = {International Conference on Japan Game Studies},
  title = {Location-Based Games Praxis: A Cultural Analysis},
  author = {Vicki Moulder and Carman Neustaedter and Ron Wakkary},
  year = {2013},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Moulder-LocationBasedGamesPraxis.pdf},
  abstract = {}
  }         

• Neustaedter, C., Harrison, S. & Sellen, A. (2013) Connecting Families: An Introduction. IN Connecting Families..
  [Bibtex] [PDF]

             @incollection{eprints368,
  booktitle = {Connecting Families},
  title = {Connecting Families: An Introduction},
  author = {Carman Neustaedter and Steve Harrison and Abigail Sellen},
  publisher = {Springer London},
  year = {2013},
  pages = {1--12},
  url = {http://www.springer.com/computer/general+issues/book/978-1-4471-4191-4},
  abstract = {Family life is complex and dynamic. It forms a core part of our existence. Underpinning family life, is family connection: how families not just communicate with each other, but how they share their lives and routines, how they engage in social touch, and how they negotiate being together, or being apart. This book explores the various ways in which family members ?connect? within the same household, across distance, or across time. It investigates the impact of new communication technologies on domestic life and the changing nature of connection across a variety of family relationships, including couples, parents and children, adult siblings, and grandparents and grandchildren.}
  }         

• Neustaedter, C., Tang, A. & Judge, T. K. (2013) Creating scalable location-based games: lessons from Geocaching. IN Personal and Ubiquitous Computing, 17.335–349.
  [Bibtex] [PDF]

             @article{eprints323,
  volume = {17},
  number = {2},
  author = {Carman Neustaedter and Anthony Tang and Tejinder K Judge},
  title = {Creating scalable location-based games: lessons from Geocaching},
  publisher = {Springer-Verlag},
  journal = {Personal and Ubiquitous Computing},
  pages = {335--349},
  year = {2013},
  url = {http://clab.iat.sfu.ca/pubs/LessonsFromGeocachingPUC.pdf},
  abstract = {Location-based games seek to move computer gaming out from behind the PC and into the ?real world? of cities, streets, parks, and other locations. This real-world physicality makes the experience fun for game players, yet it brings the unique challenge of creating and orchestrating such a game. That is, location-based games are often difficult to create, grow, and maintain over long periods of time. Our research investigates how location-based games can be designed to overcome this challenge of scalability. We studied the well-established location-based game of Geocaching through active participation and an online survey to better understand how it has succeeded in maintaining user involvement and growth over the last decade. Findings show that Geocaching benefits by having players directly create game content, including both lightweight and elaborate creations. Geocaching has also made it simple for players to perform game orchestration by monitoring game content, other players, and even non-players. We then characterize location-based games according to various attributes and suggest how the lessons learned from Geocaching could be applied more generally to the design of other location-based games and in which cases they should not be applied.}
  }         

• Neustaedter, C. & Golbeck, J. (2013) Exploring pet video chat: the remote awareness and interaction needs of families with dogs and cats Proceedings of the 2013 conference on Computer supported cooperative work, 1549–1554.
  [Bibtex] [PDF]

             @inproceedings{eprints335,
  booktitle = {Proceedings of the 2013 conference on Computer supported cooperative work},
  title = {Exploring pet video chat: the remote awareness and interaction needs of families with dogs and cats},
  author = {Carman Neustaedter and Jennifer Golbeck},
  year = {2013},
  pages = {1549--1554},
  url = {http://clab.iat.sfu.ca/pubs/PetVideoChat.pdf},
  abstract = {Many people have pets such as dogs and cats that they would consider to be family. Along with this comes a need to stay aware of one's pet and, possibly, interact with it when away from home. There has even been a recent push by companies to create video-mediated communication (VMC) systems to connect pet owners and pets over distance. Yet the problem is that we do not know how such systems should be designed to meet the real needs of pet owners. To investigate this, we conducted a survey with dog and cat owners that explores their needs for remotely monitoring and interacting with their pets. Our results show that many family members would value being able to maintain an awareness of their pets and interact with them over distance using VMC systems. Such systems would be particularly valuable when pet owners are away from home for extended time periods. However, VMC systems for pets must be designed cautiously to avoid issues of owner disembodiment and other ethical challenges.}
  }         

• Neustaedter, C., Bartram, L. & Mah, A. (2013) Everyday activities and energy consumption: how families understand the relationship Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 1183–1192.
  [Bibtex] [PDF]

             @inproceedings{eprints332,
  booktitle = {Proceedings of the SIGCHI Conference on Human Factors in Computing Systems},
  title = {Everyday activities and energy consumption: how families understand the relationship},
  author = {Carman Neustaedter and Lyn Bartram and Aaron Mah},
  year = {2013},
  pages = {1183--1192},
  url = {http://clab.iat.sfu.ca/pubs/energy-study-calendars-chi.pdf},
  abstract = {Energy consumption is a growing concern and it is important to inform families of their consumption and how they might reduce it. We conducted an interview study that focuses on the existing routines of families and how they currently understand their power and gas consumption based on standard utility bills. We also investigated how this understanding ties to their everyday activities as might be recorded on their calendars. This allowed us to assess calendars as an artifact for energy consumption awareness. Our results show that many people relate changes in energy consumption to high-level effects such as weather and temperature and not necessarily their own everyday activities. Events on calendars may aid this understanding but people do not currently record enough information on their calendars to make a strong tie. This suggests that if calendars are to be used as artifacts to aid energy consumption understanding, digital calendars need to provide support to include more energy-related information, including both activities and patterns of consumption.}
  }         

• Neustaedter, C. (2013) My Life with Always-On Video. IN Electronic Journal of Communication: Special Issue on Video Conferencing, 23.38.
  [Bibtex] [PDF]

             @article{eprints380,
  title = {My Life with Always-On Video},
  author = {Carman Neustaedter},
  publisher = {Communication Institute for Online Scholarship},
  year = {2013},
  volume = {23},
  number = {1-2},
  pages = {38},
  journal = {Electronic Journal of Communication: Special Issue on Video Conferencing},
  url = {http://clab.iat.sfu.ca/pubs/MyLifeWithAlwaysOnVideo.pdf},
  abstract = {Video chat systems have seen a recent uptake in usage amongst family members given the widespread and free availability of such software and the decreasing costs of webcams. All are designed in a manner that suggests a particular pattern of usage to end users that models the familiar practice of ?phone calling? one another. My own past experiences with video systems was in the form of media spaces from the workplace and I wondered if such ?always-on? video links might play a role in the domestic realm or if they would be too privacy intrusive to render any benefit to family members. Over the course of four years, we designed and built four such systems despite strong hesitations initially to do so. This article describes the design of two domestic media spaces in particular, the Family Window and Honey, and their longitudinal usage for approximately one year each. Through an autobiographical design approach, I show how each became a core communication tool for my family and the unique ways in which the technologies supported unexpected practices amongst family members as a result of the media space?s location.}
  }         

• Oduor, E., Neustaedter, C., Venolia, G. & Judge, T. K. (2013) The Future of Personal Video Communication: Moving Beyond Talking Heads to Shared Experiences CHI ’13 Extended Abstracts on Human Factors in Computing Systems New York, NY, USA, ACM, 3247–3250.
  [Bibtex] [PDF]

             @inproceedings{eprints374,
  author = {Erick Oduor and Carman Neustaedter and Gina Venolia and Tejinder K. Judge},
  series = {CHI EA '13},
  booktitle = {CHI '13 Extended Abstracts on Human Factors in Computing Systems},
  address = {New York, NY, USA},
  title = {The Future of Personal Video Communication: Moving Beyond Talking Heads to Shared Experiences},
  publisher = {ACM},
  pages = {3247--3250},
  year = {2013},
  keywords = {families, video chat, video communications},
  url = {http://clab.iat.sfu.ca/pubs/BeyondTalkingHeadsCHI.pdf},
  abstract = {Personal video communication systems such as Skype or FaceTime are starting to become a common tool used by family and friends to communicate and interact over distance. Yet many are designed to only support conversation with a focus on display 'talking heads'. In this workshop, we want to discuss the opportunities and challenges in moving beyond this design paradigm to one where personal video communication systems can be used to share everyday experiences. By this we are referring to systems that might support shared dinners, shared television watching, or even remote participation in events such as weddings, parties, or graduations. This list could go on and on as the future of personal video communications is ripe for explorations and discussions.}
  }         

• Oduor, E., Neustaedter, C., Hillman, S. & Pang, C. (2013) Family communication in rural and slum regions of Kenya Proceedings of CHI Extended Abstracts on Human Factors in Computing Systems, 847–852.
  [Bibtex] [PDF]

             @inproceedings{eprints330,
  booktitle = {Proceedings of CHI Extended Abstracts on Human Factors in Computing Systems},
  title = {Family communication in rural and slum regions of Kenya},
  author = {Erick Oduor and Carman Neustaedter and Serena Hillman and Carolyn Pang},
  year = {2013},
  pages = {847--852},
  poster = {http://clab.iat.sfu.ca/pubs/Oduor-FamilyCommuication-Kenya-Poster.pdf},
  url = {http://clab.iat.sfu.ca/pubs/Oduor-FamilyCommuication-Kenya.pdf},
  abstract = {We report the findings of a small scale exploratory qualitative study on 13 participants from rural and slum regions of Kenya communicated with remote family members using technology. We focus on communication practices that enabled family members to support economic sustenance activities and also investigate the social aspects of using technology to provide or receive moral, emotional or other forms of support from distributed family members.}
  }         

• Pang, C., Neustaedter, C., Riecke, B. E., Oduor, E. & Hillman, S. (2013) Technology preferences and routines for sharing health information during the treatment of a chronic illness Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 1759–1768.
  [Bibtex] [PDF]

             @inproceedings{eprints334,
  booktitle = {Proceedings of the SIGCHI Conference on Human Factors in Computing Systems},
  title = {Technology preferences and routines for sharing health information during the treatment of a chronic illness},
  author = {Carolyn Pang and Carman Neustaedter and Bernhard E. Riecke and Erick Oduor and Serena Hillman},
  year = {2013},
  pages = {1759--1768},
  url = {http://clab.iat.sfu.ca/pubs/health-sharing-preferences-chi.pdf},
  abstract = {When a patient has a chronic illness, such as heart disease or cancer, it can be challenging for distributed family members to stay aware of the patient's health status. A variety of technologies are available to support health information sharing (e.g., phone, video chat, social media), yet we still do not have a detailed understanding of which technologies are preferred and what challenges people still face when sharing information with them. To explore this, we conducted a mixed-method study-involving a survey and in-depth interviews--with people about their health information sharing routines and preferences for different technologies. Regardless of physical distance between distributed family members, synchronous methods of communication afforded the opportunity to provide affective support while asynchronous methods of communication were deemed to be the least intrusive. With family members adopting certain roles during the treatment of chronic illnesses, our findings suggest the need to design tools that mediate sharing health information across distance and age gaps, with consideration to respecting patient privacy while sharing health information.}
  }         

• Pang, C. (2013) Technology Preferences and Routines for Distributed Families Coping with a Chronic Illness. Master Thesis. School of Interactive Art & Technology, Simon Fraser University, April 2013.
  [Bibtex] [PDF]

             @mastersthesis{clab24,
  institution = {School of Interactive Art & Technology, Simon Fraser University, April 2013},
  title = {Technology Preferences and Routines for Distributed Families Coping with a Chronic Illness},
  author = {Carolyn Pang},
  year = {2013},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Pang-MSc-Thesis.pdf},
  abstract = {}
  }         

• Procyk, J. & Neustaedter, C. (2013) GEMS: a location-based game for supporting family storytelling CHI Extended Abstracts on Human Factors in Computing Systems, 1083–1088.
  [Bibtex] [PDF]

             @inproceedings{eprints328,
  booktitle = {CHI Extended Abstracts on Human Factors in Computing Systems},
  title = {GEMS: a location-based game for supporting family storytelling},
  author = {Jason Procyk and Carman Neustaedter},
  year = {2013},
  pages = {1083--1088},
  poster = {http://clab.iat.sfu.ca/pubs/Procyk-GEMS-Poster.pdf},
  url = {http://clab.iat.sfu.ca/pubs/Procyk-GEMS.pdf},
  abstract = {GEMS is a location-based game designed to support the telling and sharing of stories and to enhance knowledge of place among family members and close friends. The game narrative and mechanics prompt players to reflect on meaningful places from their past and to travel to those places and create geolocated digital memory records that capture the personal significance of the places in question. Other players can then visit the locations to collect and view the records.}
  }         

• Stott, A. & Neustaedter, C. (2013) Analysis of Gamification in Education Technical Report 2013-0422-01, Connections Lab, Simon Fraser University, Surrey, BC, Canada, April.
  [Bibtex] [PDF]

             @techreport{clab23,
  booktitle = {Technical Report 2013-0422-01, Connections Lab, Simon Fraser University, Surrey, BC, Canada, April},
  title = {Analysis of Gamification in Education},
  author = {Andrew Stott and Carman Neustaedter},
  year = {2013},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Stott-Gamification.pdf},
  abstract = {}
  }         

2012

• Deng, Y., Antle, A. & Neustaedter, C. (2012) A Card-based Design Tool for Designing Tangible Learning Games Poster at the Third Annual Graphics, Animation and New Media Conference (GRAND 2012).
  [Bibtex] [PDF]

             @inproceedings{clab1,
  booktitle = {Poster at the Third Annual Graphics, Animation and New Media Conference (GRAND 2012)},
  title = {A Card-based Design Tool for Designing Tangible Learning Games},
  author = {Ying Deng and Alissa Antle and Carman Neustaedter},
  year = {2012},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/CardBasedDesign.pdf},
  abstract = {}
  }         

• Golbeck, J. & Neustaedter, C. (2012) Pet Video Chat: Monitoring and Interacting with Dogs over Distance Video Proceedings of the Conference on Computer-Human Interaction (CHI 2012).
  [Bibtex] [PDF]

             @inproceedings{clab31,
  booktitle = {Video Proceedings of the Conference on Computer-Human Interaction (CHI 2012)},
  title = {Pet Video Chat: Monitoring and Interacting with Dogs over Distance},
  author = {Jennifer Golbeck and Carman Neustaedter},
  year = {2012},
  note = {http://clab.iat.sfu.ca/pubs/PetVideoChatVideoAbstract.pdf},
  url = {https://vimeo.com/99242961},
  abstract = {}
  }         

• Golbeck, J. & Neustaedter, C. (2012) Pet Video Chat: Monitoring and Interacting with Dogs over Distance Proceedings of CHI ’12 Extended Abstracts on Human Factors in Computing Systems New York, NY, USA, ACM, 211–220.
  [Bibtex] [PDF]

             @inproceedings{eprints340,
  author = {Jennifer Golbeck and Carman Neustaedter},
  series = {CHI EA '12},
  booktitle = {Proceedings of CHI '12 Extended Abstracts on Human Factors in Computing Systems},
  address = {New York, NY, USA},
  title = {Pet Video Chat: Monitoring and Interacting with Dogs over Distance},
  publisher = {ACM},
  pages = {211--220},
  year = {2012},
  keywords = {dogs, pets, video conferencing},
  url = {http://clab.iat.sfu.ca/pubs/PetVideoChatAltCHI.pdf},
  abstract = {Companies are now making video-communication systems that allow pet owners to see, and, in some cases, even interact with their pets when they are separated by distance. Such 'doggie cams' show promise, yet it is not clear how pet video chat systems should be designed (if at all) in order to meet the real needs of pet owners. To investigate the potential of interactive dog cams, we then designed our own pet video chat system that augments a Skype audio-video connection with remote interaction features and evaluated it with pet owners to understand its usage. Our results show promise for pet video chat systems that allow owners to see and interact with their pets while away.}
  }         

• Hillman, S., Neustaedter, C., Bowes, J. & Antle, A. (2012) Soft Trust and mCommerce Shopping Behaviours Proceedings of the 14th International Conference on Human-computer Interaction with Mobile Devices and Services New York, NY, USA, ACM, 113–122.
  [Bibtex] [PDF]

             @inproceedings{eprints341,
  author = {Serena Hillman and Carman Neustaedter and John Bowes and Alissa Antle},
  series = {MobileHCI '12},
  booktitle = {Proceedings of the 14th International Conference on Human-computer Interaction with Mobile Devices and Services},
  address = {New York, NY, USA},
  title = {Soft Trust and mCommerce Shopping Behaviours},
  publisher = {ACM},
  pages = {113--122},
  year = {2012},
  keywords = {commerce, mobile, shopping, trust},
  url = {http://clab.iat.sfu.ca/pubs/SoftTrustMobileHCI.pdf},
  abstract = {Recently, there has been widespread growth of shopping and buying on mobile devices, termed mCommerce. With this comes a need to understand how to best design experiences for mobile shopping. To help address this, we conducted a diary and interview study with mCommerce shoppers who have already adopted the technology and shop on their mobile devices regularly. Our study explores typical mCommerce routines and behaviours along with issues of soft trust, given its long-term concern for eCommerce. Our results describe spontaneous purchasing and routine shopping behaviours where people gravitate to their mobile device even if a computer is nearby. We found that participants faced few trust issues because they had limited access to unknown companies. In addition, app marketplaces and recommendations from friends offered a form of brand protection. These findings suggest that companies can decrease trust issues by tying mCommerce designs to friend networks and known marketplaces. The caveat for shoppers, however, is that they can be easily lured into a potentially false sense of trust.}
  }         

• Hillman, S. & Neustaedter, C. (2012) In mCommerce We Trust: The Social and Trust Behaviours of mCommerce Shoppers Proceedings of ACM Mobile HCI Workshop on Mobility and Web Behavior.
  [Bibtex] [PDF]

             @workshop{eprints391,
  booktitle = {Proceedings of ACM Mobile HCI Workshop on Mobility and Web Behavior},
  title = {In mCommerce We Trust: The Social and Trust Behaviours of mCommerce Shoppers
  },
  author = {Serena Hillman and Carman Neustaedter},
  year = {2012},
  url = {http://clab.iat.sfu.ca/pubs/SoftTrustMobileHCIWorkshop.pdf},
  abstract = {Mobile devices are increasingly being used in a variety of
  new contexts, including situations at home or work where
  one might previously have used a computer. One area in
  which this is increasingly occurring is mobile shopping
  termed mCommerce. To understand this space better, we
  conducted a diary and interview study with mCommerce
  shoppers who have already adopted the technology and
  shop on their mobile devices regularly. Our results describe
  spontaneous purchasing and routine shopping behaviours
  where people gravitate to their mobile device even if a
  computer is nearby. We also found that app marketplaces
  and shopping recommendations from friends offered a form
  of brand protection, which reduced users? feelings of
  distrust in companies when shopping. These findings
  suggest that mobile shopping applications and web services
  should be designed to directly leverage friend networks and
  known marketplaces in order to be successful.
  }
  }         

• Hillman, S., Neustaedter, C., Pang, C. & Oduor, E. (2012) “Shared Joy is Double Joy”: The Social Practices of User Networks Within Group Shopping Sites Technical Report 2012-1023-01, Connections Lab, Simon Fraser University, Surrey, BC, Canada, October.
  [Bibtex] [PDF]

             @techreport{clab30,
  booktitle = {Technical Report 2012-1023-01, Connections Lab, Simon Fraser University, Surrey, BC, Canada, October},
  title = {"Shared Joy is Double Joy”: The Social Practices of User Networks Within Group Shopping Sites},
  author = {Serena Hillman and Carman Neustaedter and Carolyn Pang and Erick Oduor},
  year = {2012},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/group-coupon-sites-tech-report.pdf},
  abstract = {}
  }         

• Hillman, S. & Neustaedter, C. (2012) Trust in Mobile Shopping: An Empirical Study. .
  [Bibtex] [PDF]

             @article{clab27,
  booktitle = {User Experience Magazine, Vol. 11(4)},
  title = {Trust in Mobile Shopping: An Empirical Study},
  author = {Serena Hillman and Carman Neustaedter},
  year = {2012},
  note = {},
  url = {http://www.usabilityprofessionals.org/uxmagazine/trust-in-mobile-shopping/},
  abstract = {}
  }         

• Hillman, S., Neustaedter, C. & Bowes, J. (2012) The Routines and Social Behaviours of Frequent Mcommerce Shoppers Proceedings of CHI ’12 Extended Abstracts on Human Factors in Computing Systems New York, NY, USA, ACM, 1841–1846.
  [Bibtex] [PDF]

             @inproceedings{eprints337,
  author = {Serena Hillman and Carman Neustaedter and John Bowes},
  series = {CHI EA '12},
  booktitle = {Proceedings of CHI '12 Extended Abstracts on Human Factors in Computing Systems},
  address = {New York, NY, USA},
  title = {The Routines and Social Behaviours of Frequent Mcommerce Shoppers},
  publisher = {ACM},
  pages = {1841--1846},
  year = {2012},
  poster = {http://clab.iat.sfu.ca/pubs/MCommercePoster.pdf},
  keywords = {commerce, mobile computing, purchasing, shopping},
  url = {http://clab.iat.sfu.ca/pubs/RoutinesSocialBehavioursFrequentMobileCommerceShoppers.pdf},
  abstract = {Recently, there has been widespread growth of mobile shopping and buying, termed mCommerce. With this comes a need to understand user's routines and social behaviours in mCommerce activities so we can understand how to design for the mobile space. To address this, we conducted a diary and interview study with regular mobile device users to explore their mobile shopping activities. Our results describe a variety of usage patterns including spontaneous purchasing and routine shopping where people gravitate to their mobile device even if a computer is nearby.}
  }         

• Hui, M., Ly, C. & Neustaedter, C. (2012) MammiBelli: Sharing Baby Activity Levels Between Expectant Mothers and Their Intimate Social Groups Proceedings of CHI ’12 Extended Abstracts on Human Factors in Computing Systems New York, NY, USA, ACM, 1649–1654.
  [Bibtex] [PDF]

             @inproceedings{eprints338,
  author = {Mary Hui and Christine Ly and Carman Neustaedter},
  series = {CHI EA '12},
  booktitle = {Proceedings of CHI '12 Extended Abstracts on Human Factors in Computing Systems},
  address = {New York, NY, USA},
  title = {MammiBelli: Sharing Baby Activity Levels Between Expectant Mothers and Their Intimate Social Groups},
  publisher = {ACM},
  pages = {1649--1654},
  poster = {http://clab.iat.sfu.ca/pubs/MammiBelliCHIWIP2012.pdf},
  year = {2012},
  keywords = {awareness, babies, motherhood, pregnancy, sharing},
  url = {http://clab.iat.sfu.ca/pubs/MammiBelliCHIWIP2012_EA.pdf},
  abstract = {Many expectant mothers desire to share information about their pregnancy with family and friends in their intimate social group. This includes details about baby growth and activity (e.g., kicks). Based on interviews with new and expectant mothers, we have designed an initial prototype called MammiBelli that allows pregnant women to share baby activity information with family and friends over distance.}
  }         

• Karimi, A. & Neustaedter, C. (2012) From High Connectivity to Social Isolation: Communication Practices of Older Adults in the Digital Age Proceedings of the ACM 2012 Conference on Computer Supported Cooperative Work Companion New York, NY, USA, ACM, 127–130.
  [Bibtex] [PDF]

             @inproceedings{eprints343,
  author = {Azmina Karimi and Carman Neustaedter},
  series = {CSCW '12},
  booktitle = {Proceedings of the ACM 2012 Conference on Computer Supported Cooperative Work Companion},
  address = {New York, NY, USA},
  title = {From High Connectivity to Social Isolation: Communication Practices of Older Adults in the Digital Age},
  publisher = {ACM},
  pages = {127--130},
  poster = {http://clab.iat.sfu.ca/pubs/KarimiCSCWPoster.pdf},
  year = {2012},
  keywords = {aging adults, communication, elderly, families},
  url = {http://clab.iat.sfu.ca/pubs/KarimiCSCWExtendedAbstract.pdf},
  abstract = {Few studies have shown how older adults cope with communication in an age of social media where many people are in constant contact with one another. To address this, we have studied the current living and communication practices of twelve older adults using in-depth interviews and home tours. Our findings illustrate a range of routines including a preference to stay away from new technologies; high degrees of connectivity and social media acceptance; withdrawal from heavy communication to explore newfound 'me' time; and, a lack of reciprocation in communication that caused a degree of isolation.}
  }         

• Neustaedter, C., Moulder, V., Wakkary, R., Judge, T. K. & Tang, A. (2012) Designing Mixed Reality Games to Study Culture, Family Practices, and Social Engagement Proceedings of ACM CSCW 2012 Workshop on Mixed Reality Games.
  [Bibtex] [PDF]

             @workshop{eprints389,
  booktitle = {Proceedings of ACM CSCW 2012 Workshop on Mixed Reality Games},
  title = {Designing Mixed Reality Games to Study Culture, Family Practices, and Social Engagement},
  author = {Carman Neustaedter and Victoria Moulder and Ron Wakkary and Tejinder K. Judge and Anthony Tang},
  year = {2012},
  url = {http://clab.iat.sfu.ca/pubs/MixedRealityGamesCSCW2012.pdf},
  abstract = {Our research focuses on the design and study of pervasive and location-based games that explore cultural practices, social engagement, community, family values, and the documentation and understanding of place. We believe such mixed reality games present a unique opportunity for engaging community participants in the documentation and sharing of their experiences relating to their surroundings, community, and lifestyle.
  We are also interested in the notion of ?scalable? pervasive games. Many pervasive games are designed in a way that makes them difficult to duplicate in various locations or sustain long-term participation. This makes it challenging to understand the effects of repeated or long-term participation. Our research explores how we can design self-sustaining and scalable pervasive games based on player-generated content.}
  }         

• Neustaedter, C., Harrison, S. & Sellen, A. (2012) Connecting Families: The Impact of New Communication Technologies on Domestic Life Springer Publishing Company, Incorporated.
  [Bibtex] [PDF]

             @book{eprints367,
  title = {Connecting Families: The Impact of New Communication Technologies on Domestic Life},
  author = {Carman Neustaedter and Steve Harrison and Abigail Sellen},
  publisher = {Springer Publishing Company, Incorporated},
  year = {2012},
  url = {http://www.springer.com/computer/general+issues/book/978-1-4471-4191-4},
  abstract = {New technologies are radically changing the way that families connect with one another: we can text our teenagers from work, eat dinner with far-away parents via video link, and instantly upload and share photos after a family day out. Whether we are bridging time or distance, and whether we are enhancing our closest relationships or strengthening the bonds of extended family, as computer technologies alter the communication landscape, they in turn are changing the way we conduct and experience family life. This state of the art volume explores the impact of new communication systems on how families interact how they share their lives and routines, engage in social touch, and negotiate being together or being apart by considering a range of different family relationships that shape the nature of communication. Composed of three sections, the first looks at what is often the core of a family, the couple, to understand the impact of technology on couple relationships, communication, and feelings of closeness. The second section studies immediate families that have expanded beyond just the individual or couple to include children. Here, the emphasis is on connection for communication, coordination, and play. The third section moves beyond the immediate family to explore connections between extended, distributed family members. This includes connections between adult children and their parents, grandparents and grandchildren, and adult siblings. Here family members have grown older, moved away from home, and forged new families. Researchers, designers and developers of new communication technologies will find this volume invaluable. Connecting Families: The Impact of New Communication Technologies on Domestic Life brings together the most up-to-date studies to help in understanding how new communication technologies shape and are shaped by family life, and offers inspiration and guidance for design by making clear what families need and value from technological systems.}
  }         

• Neustaedter, C. & Judge, T. K. (2012) See It: A Scalable Location-based Game for Promoting Physical Activity Proceedings of the ACM 2012 Conference on Computer Supported Cooperative Work Companion New York, NY, USA, ACM, 235–238.
  [Bibtex] [PDF]

             @inproceedings{eprints344,
  author = {Carman Neustaedter and Tejinder K. Judge},
  series = {CSCW '12},
  booktitle = {Proceedings of the ACM 2012 Conference on Computer Supported Cooperative Work Companion},
  address = {New York, NY, USA},
  title = {See It: A Scalable Location-based Game for Promoting Physical Activity},
  publisher = {ACM},
  pages = {235--238},
  year = {2012},
  poster = {http://clab.iat.sfu.ca/pubs/SeeItCSCWPoster.pdf},
  keywords = {geocaching, location-based games, pervasive games},
  url = {http://clab.iat.sfu.ca/pubs/SeeItCSCWExtendedAbstract.pdf},
  abstract = {See It is a location-based treasure hunt game designed to promote physical activity amongst players. In the game, players use ambiguous visual clues in the form of images and video clips to find locations containing a hidden container. Players can also create and hide game content in order to help promote long-term engagement and an increasing numbers of players.}
  }         

• Neustaedter, C., Judge, T. K., Hillman, S., Oduor, E. & Pang, C. (2012) Connecting Families through Technology Proceedings of ACM CHI 2012 Workshop on Technologies for Today’s Families.
  [Bibtex] [PDF]

             @workshop{eprints390,
  booktitle = {Proceedings of ACM CHI 2012 Workshop on Technologies for Today's Families},
  title = {Connecting Families through Technology},
  author = {Carman Neustaedter and Tejinder K. Judge and Serena Hillman and Erick Oduor and Carolyn Pang},
  year = {2012},
  url = {http://clab.iat.sfu.ca/pubs/ConnectingFamiliesThroughTechnologyCHI2012Workshop.pdf},
  abstract = {Over the last decade, research in the CHI and CSCW
  communities has expanded in scope to move away from a
  solely-workplace focus to investigations of the ways in
  which family members appropriate and make use of
  technology as a part of domestic life. Our research premise
  is ?the home is not the office?; in order to understand how to
  design technology to fit within and extend the routines of
  family members, one must carefully consider the intricate
  nuances of domestic life, including family and friend
  relationships and the everyday routines people employ.
  Within this space, our research broadly focuses on the study
  and design of ubiquitous and mobile technologies for
  family members. This has included the study of
  communication and awareness needs for families [1,7],
  family calendars [8-10], family photo sharing [11,13], and
  video communication systems for families [2-4,6,13]. We
  are now building on this research to explore: connecting
  family members over distance in situations where
  technology may be limited, the design of systems for
  families to share health information, and the design of
  technologies focused on mobile shopping.
  We are interested in participating in this workshop to
  discuss domestic computing research and establish
  collaborative ties with other researchers and designers who
  are similarly studying families and technology design for
  domestic life. We are also interested in helping with the
  workshop organizers? efforts to create a bibliography of
  papers related to technologies for homes and families.
  }
  }         

• Neustaedter, C., Oduor, E., Venolia, G. & Judge, T. K. (2012) Moving Beyond Talking Heads to Shared Experiences: The Future of Personal Video Communication Proceedings of the 17th ACM International Conference on Supporting Group Work New York, NY, USA, ACM, 327–330.
  [Bibtex] [PDF]

             @inproceedings{eprints376,
  author = {Carman Neustaedter and Erick Oduor and Gina Venolia and Tejinder K. Judge},
  series = {GROUP '12},
  booktitle = {Proceedings of the 17th ACM International Conference on Supporting Group Work},
  address = {New York, NY, USA},
  title = {Moving Beyond Talking Heads to Shared Experiences: The Future of Personal Video Communication},
  publisher = {ACM},
  pages = {327--330},
  year = {2012},
  keywords = {families, shared experiences, video chat, video communication},
  url = {http://clab.iat.sfu.ca/pubs/BeyondTalkingHeads.pdf},
  abstract = {This workshop explores the future of personal video communications where systems and designs move beyond supporting conversations to a new design paradigm consisting of shared activities and experiences between distance-separated family and friends.}
  }         

• Neustaedter, C. & Greenberg, S. (2012) Intimacy in Long-distance Relationships over Video Chat Proceedings of the SIGCHI Conference on Human Factors in Computing Systems New York, NY, USA, ACM, 753–762.
  [Bibtex] [PDF]

             @inproceedings{eprints342,
  author = {Carman Neustaedter and Saul Greenberg},
  series = {CHI '12},
  booktitle = {Proceedings of the SIGCHI Conference on Human Factors in Computing Systems},
  address = {New York, NY, USA},
  title = {Intimacy in Long-distance Relationships over Video Chat},
  publisher = {ACM},
  pages = {753--762},
  year = {2012},
  keywords = {intimacy, long-distance relationships, video chat},
  url = {http://clab.iat.sfu.ca/pubs/IntimacyCHI2012.pdf},
  abstract = {Many couples live a portion of their lives in a long-distance relationship (LDR). This includes a large number of dating college students as well as couples who are geographically-separated because of situational demands such as work. We conducted interviews with individuals in LDRs to understand how they make use of video chat systems to maintain their relationships. In particular, we have investigated how couples use video to "hang out" together and engage in activities over extended periods of time. Our results show that regardless of the relationship situation, video chat affords a unique opportunity for couples to share presence over distance, which in turn provides intimacy. While beneficial, couples still face challenges in using video chat, including contextual (e.g., location of partners, time zones), technical (e.g., mobility, audio/video quality, networking), and personal (e.g., a lack of physicality needed by most for intimate sexual acts) challenges.}
  }         

• Neustaedter, C. & Sengers, P. (2012) Autobiographical Design in HCI Research: Designing and Learning Through Use-it-yourself Proceedings of the Designing Interactive Systems Conference New York, NY, USA, ACM, 514–523.
  [Bibtex] [PDF]

             @inproceedings{eprints339,
  author = {Carman Neustaedter and Phoebe Sengers},
  series = {DIS '12},
  booktitle = {Proceedings of the Designing Interactive Systems Conference},
  address = {New York, NY, USA},
  title = {Autobiographical Design in HCI Research: Designing and Learning Through Use-it-yourself},
  publisher = {ACM},
  pages = {514--523},
  year = {2012},
  keywords = {autobiographical design, design research methods},
  url = {http://clab.iat.sfu.ca/pubs/AutobiographicalDesign.pdf},
  abstract = {Designing a system with yourself as a target user and evaluating the design through your own self-usage is commonly considered a questionable approach in HCI research. Perhaps for this reason, HCI research including extensive self-usage of a design is underdocumented. Yet such self-usage does happen and many researchers have found great value in the lessons learned from it. Our goal in this paper is to bring these hidden practices to light and offer guidelines for how HCI researchers can usefully engage in what we term 'autobiographical design'---design research drawing on extensive, genuine usage by those creating or building a system. Through interviews with HCI experts who have engaged in variations of autobiographical design, we draw out the possibilities and limitations of autobiographical design methods and lay out best practices for its use as an HCI research method.}
  }         

• Oduor, E. & Neustaedter, C. (2012) The Village Media Space: The Initial Design of an Asynchronous Media Space for Developing Countries Workshop on Beyond Talking Heads, GROUP Conference.
  [Bibtex] [PDF]

             @workshop{clab28,
  booktitle = {Workshop on Beyond Talking Heads, GROUP Conference},
  title = {The Village Media Space: The Initial Design of an Asynchronous Media Space for Developing Countries},
  author = {Erick Oduor and Carman Neustaedter},
  year = {2012},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Oduor-VMS-GroupWorkshop.pdf},
  abstract = {}
  }         

• Pang, C. & Neustaedter, C. (2012) Designing a Health Sharing System for Families Proceedings of ACM CSCW 2012 Workshop on Brainstorming Design for Health: Helping Patients Utilize Patient-Generated Information on the Web.
  [Bibtex] [PDF]

             @workshop{eprints388,
  booktitle = {Proceedings of ACM CSCW 2012 Workshop on Brainstorming Design for Health: Helping Patients Utilize Patient-Generated Information on the Web},
  title = {Designing a Health Sharing System for Families},
  author = {Carolyn Pang and Carman Neustaedter},
  year = {2012},
  url = {http://clab.iat.sfu.ca/pubs/HealthSharingWorkshopCSCW2012.pdf}
  }         

• Sengers, P. & Neustaedter, C. (2012) Autobiographical Design: What You Can Learn from Designing for Yourself. .
  [Bibtex] [PDF]

             @article{clab29,
  booktitle = {Interactions, Vol. 19(6)},
  title = {Autobiographical Design: What You Can Learn from Designing for Yourself},
  author = {Phoebe Sengers and Carman Neustaedter},
  year = {2012},
  note = {},
  url = {http://interactions.acm.org/archive/view/november-december-2012/autobiographical-design},
  abstract = {}
  }         

• Wakefield, B. & Neustaedter, C. (2012) Personal Informatics Needs for Amateur Athletic Coaching and Self-Coaching Technical Report 2013-0403-01, Connections Lab, Simon Fraser University, Surrey, BC, Canada, April.
  [Bibtex] [PDF]

             @techreport{clab26,
  booktitle = {Technical Report 2013-0403-01, Connections Lab, Simon Fraser University, Surrey, BC, Canada, April},
  title = {Personal Informatics Needs for Amateur Athletic Coaching and Self-Coaching},
  author = {Brett Wakefield and Carman Neustaedter},
  year = {2012},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/Wakefield-Athletes.pdf},
  abstract = {}
  }         

2011

• Greenberg, S. & Neustaedter, C. (2011) Shared Living, Experiences, and Intimacy over Video Chat in Long Distance Relationships Research report 2011-1005-17, Department of Computer Science, University of Calgary, Calgary, Alberta, Canada, July.
  [Bibtex] [PDF]

             @techreport{clab42,
  booktitle = {Research report 2011-1005-17, Department of Computer Science, University of Calgary, Calgary, Alberta, Canada, July},
  title = {Shared Living, Experiences, and Intimacy over Video Chat in Long Distance Relationships},
  author = {Saul Greenberg and Carman Neustaedter},
  year = {2011},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/2011-SharedLivingVideoChat.Report2011-1005-17.pdf},
  abstract = {}
  }         

• Hillman, S., Neustaedter, C. & Bowes, J. (2011) Exploring “Soft” Trust in mCommerce Activities: An Exploratory Diary and Interview Study Technical Report 2011-1116-05, Connections Lab, Simon Fraser University, Surrey, BC, Canada, November.
  [Bibtex] [PDF]

             @techreport{clab35,
  booktitle = {Technical Report 2011-1116-05, Connections Lab, Simon Fraser University, Surrey, BC, Canada, November},
  title = {Exploring "Soft" Trust in mCommerce Activities: An Exploratory Diary and Interview Study},
  author = {Serena Hillman and Carman Neustaedter and John Bowes},
  year = {2011},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/ExploringSoftTrustMCommerceTechReport.pdf},
  abstract = {}
  }         

• Judge, T. K., Neustaedter, C., Harrison, S. & Blose, A. (2011) Family Portals: Connecting Families Through a Multifamily Media Space Proceedings of the SIGCHI Conference on Human Factors in Computing Systems New York, NY, USA, ACM, 1205–1214.
  [Bibtex] [PDF]

             @inproceedings{eprints345,
  author = {Tejinder K. Judge and Carman Neustaedter and Steve Harrison and Andrew Blose},
  series = {CHI '11},
  booktitle = {Proceedings of the SIGCHI Conference on Human Factors in Computing Systems},
  address = {New York, NY, USA},
  title = {Family Portals: Connecting Families Through a Multifamily Media Space},
  publisher = {ACM},
  pages = {1205--1214},
  year = {2011},
  keywords = {awareness, domestic, families, media space, video},
  url = {http://clab.iat.sfu.ca/pubs/FamilyPortalsCHI.pdf},
  abstract = {Video conferencing allows distance-separated family members to interact somewhat akin to being together at the same place and time. Yet most video conferencing systems are designed for phone-like calls between only two locations. Using such systems for long interactions or social gatherings with multiple families is cumbersome, if not impossible. For this reason, we wanted to explore how families would make use of a video system that permitted sharing everyday life over extended periods of time between multiple locations. We designed a media space called Family Portals that provides shared video between three locations and deployed it within the homes of six families. Results show that the media space increased feelings of connectedness and the focus on a triad, in contrast to a dyad, caused new styles of interaction to emerge. Despite this, families experienced new privacy challenges and non-adoption by some family members, not previously seen in dyadic family media spaces.}
  }         

• Judge, T. (2011) Patterns of Domestic Video Mediated Communication. PhD Thesis. Virginia Tech, Blacksburg, VA, USA, August.
  [Bibtex]

             @phdthesis{clab38,
  institution = {Virginia Tech, Blacksburg, VA, USA, August},
  title = {Patterns of Domestic Video Mediated Communication},
  author = {Tejinder Judge},
  year = {2011},
  note = {},
  url = {},
  abstract = {}
  }         

• Karimi, A. & Neustaedter, C. (2011) My Grandma Uses Facebook: Communication Practices of Older Adults in an Age of Social Media Technical Report 2011-1116-04, Connections Lab, Simon Fraser University, Surrey, BC, Canada, November.
  [Bibtex] [PDF]

             @techreport{clab36,
  booktitle = {Technical Report 2011-1116-04, Connections Lab, Simon Fraser University, Surrey, BC, Canada, November},
  title = {My Grandma Uses Facebook: Communication Practices of Older Adults in an Age of Social Media},
  author = {Azmina Karimi and Carman Neustaedter},
  year = {2011},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/KarimiMyGrandmaTechReport.pdf},
  abstract = {}
  }         

• Moulder, V., Neustaedter, C. & Wakkary, R. (2011) Designing Culturally-Embodied Location-Based Games Technical Report 2011-1116-06, Connections Lab, Simon Fraser University, Surrey, BC, Canada, November.
  [Bibtex] [PDF]

             @techreport{clab34,
  booktitle = {Technical Report 2011-1116-06, Connections Lab, Simon Fraser University, Surrey, BC, Canada, November},
  title = {Designing Culturally-Embodied Location-Based Games},
  author = {Victoria Moulder and Carman Neustaedter and Ron Wakkary},
  year = {2011},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/MoulderDesignTacticsForLBGs.pdf},
  abstract = {}
  }         

• Neustaedter, C., Judge, T. & Tang, A. (2011) Challenges in Designing a Scalable Location-Based Game using Player-Generated Content Technical Report 2011-1116-03, Connections Lab, Simon Fraser University, Surrey, BC, Canada, November.
  [Bibtex] [PDF]

             @techreport{clab37,
  booktitle = {Technical Report 2011-1116-03, Connections Lab, Simon Fraser University, Surrey, BC, Canada, November},
  title = {Challenges in Designing a Scalable Location-Based Game using Player-Generated Content},
  author = {Carman Neustaedter and Tejinder Judge and Anthony Tang},
  year = {2011},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/ChallengesInDesigningAScalableLBGTechReport.pdf},
  abstract = {}
  }         

• Neustaedter, C. & Judge, T. (2011) Searching and Content Creation in a Location-Based Treasure Hunt Game Technical Report 2011-1116-02, Connections Lab, Simon Fraser University, Surrey, BC, Canada, November.
  [Bibtex] [PDF]

             @techreport{clab39,
  booktitle = {Technical Report 2011-1116-02, Connections Lab, Simon Fraser University, Surrey, BC, Canada, November},
  title = {Searching and Content Creation in a Location-Based Treasure Hunt Game},
  author = {Carman Neustaedter and Tejinder Judge},
  year = {2011},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/SearchingAndContentCreationInLBGTechReport.pdf},
  abstract = {}
  }         

• Neustaedter, C., Tang, A. & Judge, T. (2011) Creating Scalable Location-Based Games: Lessons from Geocaching Technical Report 2011-1116-01, Connections Lab, Simon Fraser University, Surrey, BC, Canada, November.
  [Bibtex] [PDF]

             @techreport{clab40,
  booktitle = {Technical Report 2011-1116-01, Connections Lab, Simon Fraser University, Surrey, BC, Canada, November},
  title = {Creating Scalable Location-Based Games: Lessons from Geocaching},
  author = {Carman Neustaedter and Anthony Tang and Tejinder Judge},
  year = {2011},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/CreatingScalableLocationBasedGamesTechReport.pdf},
  abstract = {}
  }         

• Neustaedter, C. & Greenberg, S. (2011) Intimacy in Long-Distance Relationships over Video Chat Research report 2011-1014-26, Department of Computer Science, University of Calgary, Calgary, Alberta, Canada, August.
  [Bibtex] [PDF]

             @techreport{clab41,
  booktitle = {Research report 2011-1014-26, Department of Computer Science, University of Calgary, Calgary, Alberta, Canada, August},
  title = {Intimacy in Long-Distance Relationships over Video Chat},
  author = {Carman Neustaedter and Saul Greenberg},
  year = {2011},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/2011-IntimateMediaSpaces.Report2011-1014-26.pdf},
  abstract = {}
  }         

2010

• Hillman, S. (2010) Online Usability Testing with Different Generations: Digital Natives and Digital Immigrants in the Online Usability Space Technical Report 2009-0430-01, Connections Lab, Simon Fraser University, Surrey, BC, Canada, November.
  [Bibtex] [PDF]

             @techreport{clab43,
  booktitle = {Technical Report 2009-0430-01, Connections Lab, Simon Fraser University, Surrey, BC, Canada, November},
  title = {Online Usability Testing with Different Generations: Digital Natives and Digital Immigrants in the Online Usability Space},
  author = {Serena Hillman},
  year = {2010},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/DigitalNativesTechReport.pdf},
  abstract = {}
  }         

• Hillman, S. (2010) Reviewing Norman and Wright/McCarthy Concepts for a New Online Generation Technical Report 2009-0430-02, Connections Lab, Simon Fraser University, Surrey, BC, Canada, November.
  [Bibtex] [PDF]

             @techreport{clab33,
  booktitle = {Technical Report 2009-0430-02, Connections Lab, Simon Fraser University, Surrey, BC, Canada, November},
  title = {Reviewing Norman and Wright/McCarthy Concepts for a New Online Generation},
  author = {Serena Hillman},
  year = {2010},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/ReviewingNormanTechReport.pdf},
  abstract = {}
  }         

• Judge, T. K., Neustaedter, C., Tang, A. & Harrison, S. (2010) Bridging the Gap: Moving from Contextual Analysis to Design Proceedings of CHI ’10 Extended Abstracts on Human Factors in Computing Systems New York, NY, USA, ACM, 4497–4500.
  [Bibtex] [PDF]

             @inproceedings{eprints378,
  author = {Tejinder K. Judge and Carman Neustaedter and Anthony Tang and Steve Harrison},
  series = {CHI EA '10},
  booktitle = {Proceedings of CHI '10 Extended Abstracts on Human Factors in Computing Systems},
  address = {New York, NY, USA},
  title = {Bridging the Gap: Moving from Contextual Analysis to Design},
  publisher = {ACM},
  pages = {4497--4500},
  year = {2010},
  keywords = {contextual analysis, design, gap, requirements analysis},
  url = {http://clab.iat.sfu.ca/pubs/TheGapWorkshopCHI2010.pdf},
  abstract = {A typical product development lifecycle for interactive systems starts with contextual analysis to guide system design. The challenge however is in transitioning from findings about users, their activities, and needs, into design requirements, constraints and implications that are directly applicable to design. In this workshop, we seek to bring together researchers, designers, and practitioners who regularly face the challenge of transitioning from contextual analysis to design implications and design practices. Our goal is to foster a community in this space, understand the techniques that are being employed to move from contextual analysis to design, the challenges that still exist, and solutions to overcome them.}
  }         

• Judge, T. K., Neustaedter, C. & Kurtz, A. F. (2010) The Family Window: The Design and Evaluation of a Domestic Media Space Proceedings of the SIGCHI Conference on Human Factors in Computing Systems New York, NY, USA, ACM, 2361–2370.
  [Bibtex] [PDF]

             @inproceedings{eprints346,
  author = {Tejinder K. Judge and Carman Neustaedter and Andrew F. Kurtz},
  series = {CHI '10},
  booktitle = {Proceedings of the SIGCHI Conference on Human Factors in Computing Systems},
  address = {New York, NY, USA},
  title = {The Family Window: The Design and Evaluation of a Domestic Media Space},
  publisher = {ACM},
  pages = {2361--2370},
  year = {2010},
  keywords = {awareness, domestic, families, media spaces, video},
  url = {http://clab.iat.sfu.ca/pubs/FamilyWindowCHI.pdf},
  abstract = {Families have a strong need to connect with their loved ones over distance. However, most technologies do not provide the same feelings of connectedness that one feels from seeing remote family members. Hence our goal was to understand if a video connection, in the form of a media space, could help families feel more connected and what design factors would be critical for its success. To answer this, we designed a video media space called the Family Window and deployed it within the homes of two families for eight months and four families for five weeks. Our results show that always-on video can lead to an increase in feelings of connectedness by providing availability awareness and opportunities for sharing everyday life. However usage and value of such media spaces hinges on close-knit relationships and control over one's autonomy.}
  }         

• Judge, T. K. & Neustaedter, C. (2010) Sharing Conversation and Sharing Life: Video Conferencing in the Home Proceedings of the SIGCHI Conference on Human Factors in Computing Systems New York, NY, USA, ACM, 655–658.
  [Bibtex] [PDF]

             @inproceedings{eprints347,
  author = {Tejinder K. Judge and Carman Neustaedter},
  series = {CHI '10},
  booktitle = {Proceedings of the SIGCHI Conference on Human Factors in Computing Systems},
  address = {New York, NY, USA},
  title = {Sharing Conversation and Sharing Life: Video Conferencing in the Home},
  publisher = {ACM},
  pages = {655--658},
  year = {2010},
  keywords = {domestic, families, media spaces, video conferencing},
  url = {http://clab.iat.sfu.ca/pubs/VideoConferencingCHI.pdf},
  abstract = {Video conferencing is a technology that families and friends use to connect with each other over distance. However, even with such technology readily available, we still do not have a good understanding of how video conferencing systems are used by people as a part of their domestic communication practices. For this reason, we have conducted interviews with 21 adults in the United States to understand video conferencing routines in the home and to inform the design of future domestic communication technologies. Our findings illustrate the importance of discerning availability and willingness to video conference prior to calling, the need to share everyday life activities in addition to conversation, and a need for new privacy protecting strategies that focus on autonomy and solitude as opposed to confidentiality.}
  }         

• Judge, T. & Neustaedter, C. (2010) The Family Window: Perceived Usage and Privacy Concerns Technical Report TR-10-01, Dept of Computer Science, Virginia Tech.
  [Bibtex] [PDF]

             @techreport{clab48,
  booktitle = {Technical Report TR-10-01, Dept of Computer Science, Virginia Tech},
  title = {The Family Window: Perceived Usage and Privacy Concerns},
  author = {Tejinder Judge and Carman Neustaedter},
  year = {2010},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/FamilyWindowTechReport.pdf},
  abstract = {}
  }         

• Kurtz, A., Neustaedter, C. & Blose, A. (2010) Automated Videography for Residential Communications Proceedings of the Conference for the Society of Photo-Optical Instrumentation Engineers (SPIE 2010), Vol. 7527.
  [Bibtex] [PDF]

             @inproceedings{clab3,
  booktitle = {Proceedings of the Conference for the Society of Photo-Optical Instrumentation Engineers (SPIE 2010), Vol. 7527},
  title = {Automated Videography for Residential Communications},
  author = {Andrew Kurtz and Carman Neustaedter and Andrew Blose},
  year = {2010},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/AutomatedVideographySPIE.pdf},
  abstract = {}
  }         

• Leshed, G., Sengers, P. & Neustaedter, C. (2010) Technology and Life in the Fast Lane Proceedings of the ACM Group Conference.
  [Bibtex] [PDF]

             @inproceedings{eprints394,
  booktitle = {Proceedings of the ACM Group Conference},
  title = {Technology and Life in the Fast Lane},
  author = {Gilly Leshed and Phoebe Sengers and Carman Neustaedter},
  year = {2010},
  url = {http://clab.iat.sfu.ca/pubs/FastLaneWorkshop.pdf}
  }         

• Neustaedter, C., Judge, T. K., Harrison, S., Sellen, A., Cao, X., Kirk, D. & Kaye, J. (2010) Connecting Families: New Technologies, Family Communication, and the Impact on Domestic Space Proceedings of the 16th ACM International Conference on Supporting Group Work New York, NY, USA, ACM, 363–366.
  [Bibtex] [PDF]

             @inproceedings{eprints377,
  author = {Carman Neustaedter and Tejinder K. Judge and Steve Harrison and Abigail Sellen and Xiang Cao and David Kirk and Joseph Kaye},
  series = {GROUP '10},
  booktitle = {Proceedings of the 16th ACM International Conference on Supporting Group Work},
  address = {New York, NY, USA},
  title = {Connecting Families: New Technologies, Family Communication, and the Impact on Domestic Space},
  publisher = {ACM},
  pages = {363--366},
  year = {2010},
  keywords = {asynchronous, communication, families, home, synchronous},
  url = {http://clab.iat.sfu.ca/pubs/ConnectingFamiliesWorkshop.pdf}
  }         

• Neustaedter, C., Judge, T. K., Kurtz, A. F. & Fedorovskaya, E. (2010) The Family Window: Connecting Families over Distance with a Domestic Media Space ACM.
  [Bibtex] [PDF]

             @inproceedings{eprints373,
  title = {The Family Window: Connecting Families over Distance with a Domestic Media Space},
  author = {Carman Neustaedter and Tejinder K. Judge and Andrew F. Kurtz and Elena Fedorovskaya},
  publisher = {ACM},
  year = {2010},
  url = {http://clab.iat.sfu.ca/pubs/FamilyWindowVideoAbstract.pdf},
  video = {https://vimeo.com/99242526},
  abstract = {Families have a strong need to connect and maintain awareness of their loved ones over distance. However, most technologies do not provide the same degree of awareness or feelings of connectedness that one feels from actually seeing remote family members in real time. To overcome this, we designed a domestic media space called the Family Window (FW) that we describe in the accompanying video. The FW provides an always-on video connection between two households. It runs on a dedicated and mobile device, which makes awareness information always available and permits families to easily move the media space throughout their home. Families can also leave handwritten messages or drawings for one another by writing on the display. If families are not home at the same time, a time shift feature permits families to record video and play it back when they return home.
  }
  }         

• Neustaedter, C., Tang, A. & Judge, T. K. (2010) The Role of Community and Groupware in Geocache Creation and Maintenance Proceedings of the SIGCHI Conference on Human Factors in Computing Systems New York, NY, USA, ACM, 1757–1766.
  [Bibtex] [PDF]

             @inproceedings{eprints348,
  author = {Carman Neustaedter and Anthony Tang and Tejinder K. Judge},
  series = {CHI '10},
  booktitle = {Proceedings of the SIGCHI Conference on Human Factors in Computing Systems},
  address = {New York, NY, USA},
  title = {The Role of Community and Groupware in Geocache Creation and Maintenance},
  publisher = {ACM},
  pages = {1757--1766},
  year = {2010},
  keywords = {geocaching, global positioning system (gps), location-based experiences},
  url = {http://clab.iat.sfu.ca/pubs/GeocachingCHI.pdf},
  abstract = {Applications that provide location-based experiences are an increasingly viable design space given the proliferation of GPS-enabled mobile devices. However, these applications are in their infancy, and we do not yet know what design factors will contribute to their success. For this reason, we have studied the well-established location-based experience of geocaching. We report on the results of a survey of geocachers along with observations from our own in-depth geocaching activities. Our findings illustrate that geocaching permits users to create a range of experiences for others within a permeable yet restricted culture of norms. Once created, geocaches are maintained by the community of geocachers through a well-designed groupware system. Here maintenance acts can be performed "in the small," given their lightweight and well-defined nature, and become less about maintenance and more about personal participation. These findings provide insight into how community and groupware can be leveraged to support applications for location-based experiences.}
  }         

• Neustaedter, C. & Judge, T. (2010) Peek-A-Boo: The Design of a Mobile Family Media Space Video Proceedings of the International Conference on Ubiquitous Computing (Ubicomp 2010).
  [Bibtex] [PDF]

             @inproceedings{clab32,
  booktitle = {Video Proceedings of the International Conference on Ubiquitous Computing (Ubicomp 2010)},
  title = {Peek-A-Boo: The Design of a Mobile Family Media Space},
  author = {Carman Neustaedter and Tejinder Judge},
  year = {2010},
  note = {http://clab.iat.sfu.ca/pubs/PeekABooAbstract.pdf},
  url = {https://vimeo.com/99952620},
  abstract = {}
  }         

2009

• Boyle, M., Neustaedter, C. & Greenberg, S. (2009) Privacy Factors in Video-Based Media Spaces. IN Media Space 20 + Years of Mediated Life..
  [Bibtex] [PDF]

             @incollection{eprints372,
  booktitle = {Media Space 20 + Years of Mediated Life},
  title = {Privacy Factors in Video-Based Media Spaces},
  author = {Michael Boyle and Carman Neustaedter and Saul Greenberg},
  publisher = {Springer London},
  year = {2009},
  series = {Computer Supported Cooperative Work},
  pages = {97--122},
  url = {http://clab.iat.sfu.ca/pubs/PrivacyInMediaSpacesPrintVersion.pdf},
  abstract = {Media space research is accompanied by a long-standing debate on the value of awareness leading to casual interaction versus its potential for intended or unintended privacy invasion. This is not just a matter of technology: the trade-off between the two depends very much on the social makeup of the people using the space, how cameras are actually situated, the kinds of activities that typically happen in the space, and so on. This chapter offers a framework {--} a descriptive theory {--} that defines how one can think of privacy while analyzing media spaces and their expected or actual use. The framework outlines existing perspectives on privacy and then decomposes privacy into three normative controls for regula ting interpersonal boundaries in an embodied dialectic: solitude, confidentiality, and autonomy. By considering the nuances of these controls, this theory yields a powerful vocabulary of terms that disambiguate the many interrelated and subtle meanings of ?privacy.?}
  }         

• Greenberg, S., Neustaedter, C. & Elliot, K. (2009) Awareness in the Home: The Nuances of Relationships, Domestic Coordination and Communication. IN Awareness Systems..
  [Bibtex] [PDF]

             @incollection{eprints371,
  booktitle = {Awareness Systems},
  title = {Awareness in the Home: The Nuances of Relationships, Domestic Coordination and Communication},
  author = {Saul Greenberg and Carman Neustaedter and Kathryn Elliot},
  publisher = {Springer London},
  year = {2009},
  series = {Human-Computer Interaction Series},
  pages = {73--96},
  url = {http://clab.iat.sfu.ca/pubs/AwarenessSystemsBookChapter.pdf},
  abstract = {Computing has changed dramatically over the last decade. While some changes arose from technological advances, the most profound effects are in how technologies are used by everyday people for activities other than task-oriented work. Computers are now central to new ways of engaging in play, interpersonal and small group communication, community interaction, entertainment, personal creativity dissemination, personal publication, and so on. We are particularly interested in domestic computing, where technology mediates how families and other inhabitants interact within the context of the home. While domestic computing can incorporate many things, we focus in this chapter on the role awareness plays in domestic coordination and communication.}
  }         

• Hillman, S. (2009) Scrubbing Dirty Event Data with an Artificial Neural Net Technical Report 2009-1215-01, Connections Lab, Simon Fraser University, Surrey, BC, Canada, November.
  [Bibtex] [PDF]

             @techreport{clab44,
  booktitle = {Technical Report 2009-1215-01, Connections Lab, Simon Fraser University, Surrey, BC, Canada, November},
  title = {Scrubbing Dirty Event Data with an Artificial Neural Net},
  author = {Serena Hillman},
  year = {2009},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/ScrubbingDirtyEventDataTechReport.pdf},
  abstract = {}
  }         

• Neustaedter, C., Brush, A. J. & Greenberg, S. (2009) The Calendar is Crucial: Coordination and Awareness through the Family Calendar. IN Transactions on Computer-Human Interaction, 16.48.
  [Bibtex] [PDF]

             @article{clab102,
  volume = {16},
  number = {1},
  author = {Carman Neustaedter and A.J. Brush and Saul Greenberg},
  title = {The Calendar is Crucial: Coordination and Awareness through the Family Calendar},
  publisher = {ACM Press},
  journal = {Transactions on Computer-Human Interaction},
  pages = {48},
  year = {2009},
  url = {http://clab.iat.sfu.ca/pubs/Neustaedter-Calendars-TOCHI2009.pdf},
  abstract = {}
  }         

• Neustaedter, C. & Fedorovskaya, E. (2009) Capturing and Sharing Memories in a Virtual World Proceedings of the SIGCHI Conference on Human Factors in Computing Systems New York, NY, USA, ACM, 1161–1170.
  [Bibtex] [PDF]

             @inproceedings{eprints351,
  author = {Carman Neustaedter and Elena Fedorovskaya},
  series = {CHI '09},
  booktitle = {Proceedings of the SIGCHI Conference on Human Factors in Computing Systems},
  address = {New York, NY, USA},
  title = {Capturing and Sharing Memories in a Virtual World},
  publisher = {ACM},
  pages = {1161--1170},
  year = {2009},
  keywords = {memories, photo sharing, second life, virtual worlds},
  url = {http://clab.iat.sfu.ca/pubs/CapturingMemoriesInAVW.pdf},
  abstract = {Virtual worlds (VWs) such as Second Life? (SL) contain a rich social culture where people engage in a multitude of experiences much like real life. With this comes the need to capture and share memories with others. To understand what tools people use to accomplish this and what limitations they may face, we conducted interviews with participants in SL. Our results identify two clusters of users - Casuals and Lifers - who differed in the ways in which they captured and shared memories. Here we describe the use of photos, landmarks, friend lists, and conversation logs. We also show how a lack of real life physical and social constraints in the VW affects user routines, and, in some cases, how it does not. This suggests design directions for memory tools in the VW and also real life that break the bounds of current everyday practice.}
  }         

• Neustaedter, C., Yarosh, S. & Brush, A. J. (2009) Designing for Families Proceedings of CHI ’09 Extended Abstracts on Human Factors in Computing Systems New York, NY, USA, ACM, 2735–2738.
  [Bibtex] [PDF]

             @inproceedings{eprints379,
  author = {Carman Neustaedter and Svetlana Yarosh and A. J. Brush},
  series = {CHI EA '09},
  booktitle = {Proceedings of CHI '09 Extended Abstracts on Human Factors in Computing Systems},
  address = {New York, NY, USA},
  title = {Designing for Families},
  publisher = {ACM},
  pages = {2735--2738},
  year = {2009},
  keywords = {domestic life, families, technology design},
  url = {hhttp://clab.iat.sfu.ca/pubs/DesigningForFamiliesSIG.pdf},
  abstract = {In this Special Interest Group (SIG) we plan to focus on discussions and activities surrounding the design of technologies to support families. Many researchers and designers study domestic routines to inform technology design, create novel interactive systems, and evaluate these systems through real world use. Bringing together researchers, designers and practitioners interested in technologies for families at a SIG provides a forum for discussing shared interests including methods for gaining an understanding of the user, metrics for evaluating interventions, and shared definitions of the concept of the family.}
  }         

• Neustaedter, C. & Fedorovskaya, E. (2009) Presenting identity in a virtual world through avatar appearances Proceedings of Graphics Interface, 183–190.
  [Bibtex] [PDF]

             @inproceedings{eprints350,
  booktitle = {Proceedings of Graphics Interface},
  title = {Presenting identity in a virtual world through avatar appearances},
  author = {Carman Neustaedter and Elena Fedorovskaya},
  year = {2009},
  pages = {183--190},
  url = {http://clab.iat.sfu.ca/pubs/AvatarAppearances.pdf},
  abstract = {One of the first tasks that people must do when entering a virtual world (VW) is create a virtual representation for themselves. In many VWs, this means creating an avatar that represents some desired appearance, whether a reflection of one's real life self, or a different identity. We investigate the variety of ways in which people create and evolve avatar appearances in the VW of Second Life? (SL) through contextual interviews. Our findings reveal that users balance pressures from the societal norms of SL with the need to create an appearance that matches a desired virtual identity. These identity needs differ based on four types of users---Realistics, Ideals, Fantasies, and Roleplayers---where each presents unique challenges for avatar design. Current research tends to focus on the needs of only one of these user types.}
  }         

• Neustaedter, C. & Fedorovskaya, E. (2009) Understanding and improving flow in digital photo ecosystems Proceedings of Graphics Interface, 191–198.
  [Bibtex] [PDF]

             @inproceedings{eprints349,
  booktitle = {Proceedings of Graphics Interface},
  title = {Understanding and improving flow in digital photo ecosystems},
  author = {Carman Neustaedter and Elena Fedorovskaya},
  year = {2009},
  pages = {191--198},
  url = {http://clab.iat.sfu.ca/pubs/EcosystemFlow.pdf},
  abstract = {Families use a range of devices and locations to capture, manage, and share digital photos as part of their digital photo ecosystem. The act of moving media between devices and locations is not always simple though and can easily become time consuming. We conducted interviews and design sessions in order to better understand the movement of media in digital photo ecosystems and investigate ways to improve it. Our results show that users must manage multiple entry points into their ecosystem, avoid segmentation in their collections, and explicitly select and move photos between desired devices and locations. Through design sessions, we present and evaluate design ideas to overcome these challenges that utilize multipurpose devices, always-accessible photo collections, and sharing from any device. These show how automation can be combined with recommendation and user interaction to improve flow within digital photo ecosystems.}
  }         

• Neustaedter, C. & Fedorovskaya, E. (2009) Avatar Appearances and Representation of Self: Learning from Second Life Proceedings of AAAI’s Fall Symposium Series on Biologically Inspired Cognitive Architectures (2009).
  [Bibtex] [PDF]

             @inproceedings{clab2,
  booktitle = {Proceedings of AAAI's Fall Symposium Series on Biologically Inspired Cognitive Architectures (2009)},
  title = {Avatar Appearances and Representation of Self: Learning from Second Life},
  author = {Carman Neustaedter and Elena Fedorovskaya},
  year = {2009},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/AvatarAppearancesAAAI.pdf},
  abstract = {}
  }         

• Nunes, M., Greenberg, S. & Neustaedter, C. (2009) Using physical memorabilia as opportunities to move into collocated digital photo-sharing. IN International Journal of Human-Computer Studies, 67.1087–1111.
  [Bibtex] [PDF]

             @article{eprints324,
  volume = {67},
  number = {12},
  title = {Using physical memorabilia as opportunities to move into collocated digital photo-sharing},
  author = {Michael Nunes and Saul Greenberg and Carman Neustaedter},
  year = {2009},
  pages = {1087--1111},
  journal = {International Journal of Human-Computer Studies},
  url = {http://clab.iat.sfu.ca/pubs/PhysicalMemorabiliaPhotoSharing.pdf},
  abstract = {The uptake of digital photos vs. print photos has altered the practice of photo-sharing. Print photos are easy to share within the home, but much harder to share outside of it. The opposite is true of digital photos. People easily share digital photos outside the home, e.g., to family and friends by e-mail gift-giving, and to social networks and the broader public by web publishing. Yet within the home, collocated digital photo-sharing is harder, primarily because digital photos are typically stored on personal accounts in desktop computers located in home offices. This leads to several consequences. (1) The invisibility of digital photos implies few opportunities for serendipitous photo-sharing. (2) Access control and navigation issues inhibit family members from retrieving photo collections. (3) Photo viewing is compromised as digital photos are displayed on small screens in an uncomfortable viewing setting.
  To mitigate some of these difficulties, we explore how physical memorabilia collected by family members can create opportunities that encourage social and collocated digital photo-sharing. First, we studied (via contextual interviews with 20 households) how families currently practice photo-sharing and how they keep memorabilia. We identified classes of memorabilia that can serve as memory triggers to family events, trips, and times when people took photos. Second, we designed Souvenirs, a photo-viewing system that exploits memorabilia as a social instrument. Using Souvenirs, a family member can meaningfully associate physical memorabilia with particular photo-sets. Later, any family member can begin their story-telling with others through the physical memento, and then enrich the story by displaying its associated photos simply by moving the memento close to the home's large-format television screen. Third, we re-examined our design premises by evoking household reactions to an early version of Souvenirs. Based on these interviews, we redesigned Souvenirs to better reflect the preferences and real practices of photo and memorabilia use in the home.}
  }         

2008

• Fedorovskaya, E., Neustaedter, C. & Hao, W. (2008) Image Harmony for Consumer Images Proceedings of the IEEE International Conference on Image Processing (ICIP 2008), IEEE.
  [Bibtex] [PDF]

             @inproceedings{clab4,
  booktitle = {Proceedings of the IEEE International Conference on Image Processing (ICIP 2008), IEEE},
  title = {Image Harmony for Consumer Images},
  author = {Elena Fedorovskaya and Carman Neustaedter and Wei Hao},
  year = {2008},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/ImageHarmonyForConsumerImages.pdf},
  abstract = {}
  }         

• Gallagher, A., Neustaedter, C., Cao, L., Luo, J. & Chen, T. (2008) Image Annotation Using Personal Calendars As Context Proceedings of the 16th ACM International Conference on Multimedia New York, NY, USA, ACM, 681–684.
  [Bibtex] [PDF]

             @inproceedings{eprints352,
  author = {Andrew Gallagher and Carman Neustaedter and Liangliang Cao and Jiebo Luo and Tsuhan Chen},
  series = {MM '08},
  booktitle = {Proceedings of the 16th ACM International Conference on Multimedia},
  address = {New York, NY, USA},
  title = {Image Annotation Using Personal Calendars As Context},
  publisher = {ACM},
  pages = {681--684},
  year = {2008},
  keywords = {calendar, content-based image retrieval, image annotation},
  url = {http://clab.iat.sfu.ca/pubs/ImageAnnotationUsingPersonalCalendars.pdf},
  abstract = {In this paper, we introduce the idea of using the context of a personal calendar for labeling photo collections. Calendar event annotations are matched to images based on image capture time, and a Na{\"i}ve Bayes model considers features from the calendar events as well as from computer vision-based image analysis to determine if the image actually matches the calendar event. This approach has the benefit that it requires no extra annotation from the consumer, since most people already keep calendars. In our test collections, 36\% of personal images could be tagged with a label from a personal calendar. Note that our preliminary results represent a lower bound on the performance that is possible because all the system components are expected to improve over time. As people migrate toward digital calendars, we can also expect more consistency in their calendar labels, which should improve the annotation accuracy.}
  }         

• Neustaedter, C., Brush, B. A. J. & McDonald, D. (2008) Designing for Families Extended Proceedings of the ACM Conference on Computer-Supported Cooperative Work.
  [Bibtex] [PDF]

             @inproceedings{eprints393,
  booktitle = {Extended Proceedings of the ACM Conference on Computer-Supported Cooperative Work},
  title = {Designing for Families},
  author = {Carman Neustaedter and A. J. Bernheim Brush and David McDonald},
  year = {2008},
  url = {http://clab.iat.sfu.ca/pubs/DesigningForFamiliesCSCW.pdf},
  abstract = {In recent years there has been renewed interest in designing technology for families that spans the range from supporting coordination to entertainment. Families present designers with collaborative configurations distinctly different from those in the work place. In this workshop we seek to bring together people in the CSCW community focusing on technologies for families to share their research and build a sense of community among designers and researchers interested in this area. During the workshop, we will learn from each other by discussing different approaches researchers have taken in working with families and discuss methodological and design challenges for studying and designing technologies for families.}
  }         

• Neustaedter, C. (2008) Reflecting on Domestic Displays for Photo Viewing and Sharing Workshop on Collocated Social Practices Surrounding Photos – held at ACM CHI’08Organized by Sian Lindley, Abigail Durrant, Dave Kirk, and Alex Taylor.
  [Bibtex] [PDF]

             @workshop{eprints387,
  booktitle = { Workshop on Collocated Social Practices Surrounding Photos - held at ACM CHI'08 },
  title = {Reflecting on Domestic Displays for Photo Viewing and Sharing },
  author = {Carman Neustaedter},
  publisher = { Organized by Sian Lindley, Abigail Durrant, Dave Kirk, and Alex Taylor },
  year = {2008},
  note = {While written at Kodak, the content reflects joint work done at U. Calgary and MSR },
  url = {http://clab.iat.sfu.ca/pubs/ReflectingOnDomesticDisplaysForPhotoViewingAndSharing.pdf},
  abstract = {Digital displays, both large and small, are increasingly being used within the home. These displays have the potential to dramatically change the way people experience the sharing and display of their digital photographs. Yet if photo display and sharing is to be socially natural, we must first understand how domestic photo displays should be designed to fit within the everyday practices of families. In this position paper, I reflect on several existing projects on domestic displays to shed light on design properties that I feel will enhance the digital photo routines of families.}
  }         

• Neustaedter, C. & Fedorovskaya, E. (2008) Establishing and Maintaining Relationships in a Social Virtual World Eastman Kodak Company Technical Report 344195F, November 2008.
  [Bibtex] [PDF]

             @techreport{clab45,
  booktitle = {Eastman Kodak Company Technical Report 344195F, November 2008},
  title = {Establishing and Maintaining Relationships in a Social Virtual World},
  author = {Carman Neustaedter and Elena Fedorovskaya},
  year = {2008},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/VirtualRelationships.pdf},
  abstract = {}
  }         

• Nunes, M., Greenberg, S. & Neustaedter, C. (2008) Sharing Digital Photographs in the Home Through Physical Mementos, Souvenirs, and Keepsakes Proceedings of the 7th ACM Conference on Designing Interactive Systems New York, NY, USA, ACM, 250–260.
  [Bibtex] [PDF]

             @inproceedings{eprints353,
  author = {Michael Nunes and Saul Greenberg and Carman Neustaedter},
  series = {DIS '08},
  booktitle = {Proceedings of the 7th ACM Conference on Designing Interactive Systems},
  address = {New York, NY, USA},
  title = {Sharing Digital Photographs in the Home Through Physical Mementos, Souvenirs, and Keepsakes},
  publisher = {ACM},
  pages = {250--260},
  year = {2008},
  keywords = {digital photo management, ubiquitous computing},
  url = {http://clab.iat.sfu.ca/pubs/2008-Souvenirs.DIS.pdf},
  abstract = {People now easily share digital photos outside the home via web publishing and gift-giving. Yet within the home, digital photos are hard to access and lack the physical affordances that make sharing easy and opportunistic. To promote in-home photo sharing, we designed Souvenirs, a system that lets people link digital photo sets to physical memorabilia. These mementos trigger memories and serve as social instruments; a person can enrich their story-telling by moving the physical memento close to their large-format television screen, and the associated photos are immediately displayed. We implemented Souvenirs, and then re-examined our design premises through contextual interviews with 20 households. Families described their current practices of photo sharing and memento use, and also reacted to the Souvenirs design. Based on these interviews, we redesigned Souvenirs to better fit the real practices of photo and memento use in the home.}
  }         

2007

• Elliot, K., Watson, M., Neustaedter, C. & Greenberg, S. (2007) Location-dependent Information Appliances for the Home Proceedings of Graphics Interface 2007 New York, NY, USA, ACM, 151–158.
  [Bibtex] [PDF]

             @inproceedings{eprints355,
  author = {Kathryn Elliot and Mark Watson and Carman Neustaedter and Saul Greenberg},
  series = {GI '07},
  booktitle = {Proceedings of Graphics Interface 2007},
  address = {New York, NY, USA},
  title = {Location-dependent Information Appliances for the Home},
  publisher = {ACM},
  pages = {151--158},
  year = {2007},
  keywords = {ambient displays, case studies, domestic technology, location-based design, tangible interfaces, ubiquitous computing},
  url = {http://clab.iat.sfu.ca/pubs/LocationDependentInformationAppliances.pdf},
  abstract = {Ethnographic studies of the home revealed the fundamental roles that physical locations and context play in how household members understand and manage conventional information. Yet we also know that digital information is becoming increasingly important to households. The problem is that this digital information is almost always tied to traditional computer displays, which inhibits its incorporation into household routines. Our solution, location-dependent information appliances, exploit both home location and context (as articulated in ethnographic studies) to enhance the role of ambient displays in the home setting; these displays provide home occupants with both background awareness of an information source and foreground methods to gain further details if desired. The novel aspect is that home occupants assign particular information to locations within a home in a way that makes sense to them. As a device is moved to a particular home location, information is automatically mapped to that device along with hints on how it should be displayed.}
  }         

• Elliot, K., Neustaedter, C. & Greenberg, S. (2007) StickySpots: Using Location to Embed Technology in the Social Practices of the Home Proceedings of the 1st International Conference on Tangible and Embedded Interaction New York, NY, USA, ACM, 79–86.
  [Bibtex] [PDF]

             @inproceedings{eprints356,
  author = {Kathryn Elliot and Carman Neustaedter and Saul Greenberg},
  series = {TEI '07},
  booktitle = {Proceedings of the 1st International Conference on Tangible and Embedded Interaction},
  address = {New York, NY, USA},
  title = {StickySpots: Using Location to Embed Technology in the Social Practices of the Home},
  publisher = {ACM},
  pages = {79--86},
  year = {2007},
  keywords = {case studies, domestic technology, location-based design, messaging, ubiquitous computing},
  url = {http://clab.iat.sfu.ca/pubs/2007-StickySpots.TEI.pdf},
  abstract = {Ethnographic studies of domestic environments have shown the fundamental roles that locations and context play in helping people understand and manage information in their homes. Yet it is not clear how this knowledge can be applied to the design of home technologies. For this reason, we present a case study in home technology design that uses the understandings gained from previous ethnographic studies on domestic locations to motivate the design of a home messaging system. Our prototype, called StickySpots, uses locations to embed technology in the social practices of the home. We then use this case study to reflect more generally on location-based design in the home.}
  }         

• Elliot, K., Neustaedter, C. & Greenberg, S. (2007) Location-Dependant Domestic Information Appliances Adjunct Proceedings of the 5th International Conference on Pervasive Computing – PERVASIVE’07.
  [Bibtex] [PDF]

             @inproceedings{eprints382,
  booktitle = { Adjunct Proceedings of the 5th International Conference on Pervasive Computing - PERVASIVE'07 },
  title = {Location-Dependant Domestic Information Appliances },
  author = {Kathryn Elliot and Carman Neustaedter and Saul Greenberg},
  year = {2007},
  url = {http://clab.iat.sfu.ca/pubs/LocationDependentAppliances_Video.pdf},
  video = {https://vimeo.com/99951569},
  abstract = {Ethnographic studies of the home revealed the fundamental roles that physical locations and context play in how household members understand and manage conventional information. Yet we also know that digital information is becoming increasingly important to households. The problem is that this digital information is almost always tied to traditional computer displays, which inhibits its incorporation into household routines. Our solution, location-dependent information appliances, exploit both home location and context (as articulated in ethnographic studies) to enhance the role of ambient displays in the home setting; these displays provide home occupants with both background awareness of an information source and foreground methods to gain further details if desired. The novel aspect is that home occupants assign particular information to locations within a home in a way that makes sense to them. As a device is moved to a particular home location, information is automatically mapped to that device along with hints on how it should be displayed.}
  }         

• Neustaedter, C., Brush, B. A. J. & Greenberg, S. (2007) A Digital Family Calendar in the Home: Lessons from Field Trials of LINC Proceedings of Graphics Interface 2007 New York, NY, USA, ACM, 199–20.
  [Bibtex] [PDF]

             @inproceedings{eprints354,
  author = {Carman Neustaedter and A. J. Bernheim Brush and Saul Greenberg},
  series = {GI '07},
  booktitle = {Proceedings of Graphics Interface 2007},
  address = {New York, NY, USA},
  title = {A Digital Family Calendar in the Home: Lessons from Field Trials of LINC},
  publisher = {ACM},
  pages = {199--20},
  year = {2007},
  keywords = {awareness, calendars, coordination, family, home},
  url = {http://clab.iat.sfu.ca/pubs/LINCintheHome.pdf},
  abstract = {Digital family calendars have the potential to help families coordinate, yet they must be designed to easily fit within existing routines or they will simply not be used. To understand the critical factors affecting digital family calendar design, we extended LINC, an inkable family calendar to include ubiquitous access, and then conducted a month-long field study with four families. Adoption and use of LINC during the study demonstrated that LINC successfully supported the families' existing calendaring routines without disrupting existing successful social practices. Families also valued the additional features enabled by LINC. For example, several primary schedulers felt that ubiquitous access positively increased involvement by additional family members in the calendaring routine. The field trials also revealed some unexpected findings, including the importance of mobility---both within and outside the home---for the Tablet PC running LINC.}
  }         

• Neustaedter, C. (2007) Domestic Awareness and the Role of Family Calendars. PhD Thesis. Department of Computer Science, University of Calgary, Calgary, Alberta, Canada.
  [Bibtex] [PDF]

             @phdthesis{clab47,
  institution = {Department of Computer Science, University of Calgary, Calgary, Alberta, Canada},
  title = {Domestic Awareness and the Role of Family Calendars},
  author = {Carman Neustaedter},
  year = {2007},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/PhD_Thesis.pdf},
  abstract = {}
  }         

• Nunes, M., Greenberg, S. & Neustaedter, C. (2007) Sharing Digital Photographs in the Home through Physical Mementos, Souvenirs, and Keepsakes Research Report 2007-875-27, Dept Computer Science, University of Calgary, Calgary, Alberta, Canada. July.
  [Bibtex] [PDF]

             @techreport{clab46,
  booktitle = {Research Report 2007-875-27, Dept Computer Science, University of Calgary, Calgary, Alberta, Canada. July},
  title = {Sharing Digital Photographs in the Home through Physical Mementos, Souvenirs, and Keepsakes},
  author = {Michael Nunes and Saul Greenberg and Carman Neustaedter},
  year = {2007},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/2008-Souvenirs.DIS.pdf},
  abstract = {}
  }         

• Tang, A., Neustaedter, C. & Greenberg, S. (2007) VideoArms: Embodiments for Mixed Presence Groupware Proceedings of the 20th British HCI Group Annual ConferenceSpringer London, 85–102.
  [Bibtex] [PDF]

             @inproceedings{eprints359,
  booktitle = {Proceedings of the 20th British HCI Group Annual Conference},
  title = {VideoArms: Embodiments for Mixed Presence Groupware},
  author = {Anthony Tang and Carman Neustaedter and Saul Greenberg},
  publisher = {Springer London},
  year = {2007},
  pages = {85--102},
  keywords = {consequential communication; embodiments; distributed groupware; gestures; mixed presence groupware; single display groupware},
  url = {http://clab.iat.sfu.ca/pubs/EmbodimentsInMixedPresenceGroupware.pdf},
  abstract = {Mixed presence groupware (MPG) allows collocated and distributed teams to work together on a shared visual workspace. Presence disparity arises in MPG because it is harder to maintain awareness of remote collaborators compared to collocated collaborators. We examine the role of one?s body in collaborative work and how it affects presence disparity, articulating four design implications for embodiments in mixed presence groupware to mitigate the effects of presence disparity: embodiments should provide local feedback; they should visually portray people?s interaction with the work surface using direct input mechanisms; they should display fine-grain movement and postures of hand gestures, and they should be positioned within the workspace. We realize and evaluate these implications with VideoArms, an embodiment technique that captures and reproduces people?s arms as they work over large displays.}
  }         

2006

• Elliot, K., Watson, M., Neustaedter, C. & Greenberg, S. (2006) Location-Dependant Information Appliances for the Home Report 2006-848-41, Department of Computer Science, University of Calgary, Calgary, Alberta, Canada. December.
  [Bibtex] [PDF]

             @techreport{clab49,
  booktitle = {Report 2006-848-41, Department of Computer Science, University of Calgary, Calgary, Alberta, Canada. December},
  title = {Location-Dependant Information Appliances for the Home},
  author = {Kathryn Elliot and Mark Watson and Carman Neustaedter and Saul Greenberg},
  year = {2006},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/2007-LocationDependant.Report2006-848-41.pdf},
  abstract = {}
  }         

• Elliot, K., Neustaedter, C. & Greenberg, S. (2006) StickySpots: Using Location to Embed Technology in the Social Practices of the Home Proceedings of the 1st Int’l Conference on Tangible and Embedded Interaction – TEI’07ACM Press, 79–86.
  [Bibtex] [PDF]

             @inproceedings{eprints383,
  booktitle = { Proceedings of the 1st Int'l Conference on Tangible and Embedded Interaction - TEI'07 },
  title = {StickySpots: Using Location to Embed Technology in the Social Practices of the Home },
  author = {Kathryn Elliot and Carman Neustaedter and Saul Greenberg},
  publisher = {ACM Press},
  year = {2006},
  pages = { 79--86 },
  note = {See related ACM CSCW video and Report 2006-830-23},
  keywords = {Domestic technology, location-based design, messaging, ubiquitous computing, case studies, ACM: H.5.2 Information Interfaces and Presentation (e.g., HCI): User Interfaces - evaluation/methodology, prototyping, domestic technologies },
  url = {http://eprints.iat.sfu.ca/383/},
  abstract = {Ethnographic studies of domestic environments have shown the fundamental roles that locations and context play in helping people understand and manage information in their homes. Yet it is not clear how this knowledge can be applied to the design of home technologies. For this reason, we present a case study in home technology design that uses the understandings gained from previous ethnographic studies on domestic locations to motivate the design of a home messaging system. Our prototype, called StickySpots, uses locations to embed technology in the social practices of the home. We then use this case study to reflect more generally on location-based design in the home.}
  }         

• Elliot, K., Neustaedter, C. & Greenberg, S. (2006) Sticky Spots: A Location-Based Message System for the Home Video Proceedings of the ACM Conference on Computer Supported Cooperative Work (CSCW 2006).
  [Bibtex] [PDF]

             @inproceedings{clab52,
  booktitle = {Video Proceedings of the ACM Conference on Computer Supported Cooperative Work (CSCW 2006)},
  title = {Sticky Spots: A Location-Based Message System for the Home},
  author = {Kathryn Elliot and Carman Neustaedter and Saul Greenberg},
  year = {2006},
  note = {http://clab.iat.sfu.ca/pubs/2006-StickySpotsVideo.CSCW.pdf},
  url = {https://vimeo.com/99952621},
  abstract = {}
  }         

• Elliot, K., Neustaedter, C. & Greenberg, S. (2006) Sticky Spots and Flower Pots: Two Case Studies in Location-Based Home Technology Design Report 2006-830-23, Department of Computer Science, University of Calgary, Calgary, Alberta, Canada, April.
  [Bibtex] [PDF]

             @techreport{clab55,
  booktitle = {Report 2006-830-23, Department of Computer Science, University of Calgary, Calgary, Alberta, Canada, April},
  title = {Sticky Spots and Flower Pots: Two Case Studies in Location-Based Home Technology Design},
  author = {Kathryn Elliot and Carman Neustaedter and Saul Greenberg},
  year = {2006},
  note = { },
  url = {http://clab.iat.sfu.ca/pubs/StickySpotsAndFlowerPots.pdf},
  abstract = {}
  }         

• Neustaedter, C., Greenberg, S. & Boyle, M. (2006) Blur filtration fails to preserve privacy for home-based video conferencing. IN ACM Transactions on Computer-Human Interaction, 13.1–36.
  [Bibtex] [PDF]

             @article{eprints326,
  volume = {13},
  number = {1},
  author = {Carman Neustaedter and Saul Greenberg and Michael Boyle},
  title = {Blur filtration fails to preserve privacy for home-based video conferencing},
  publisher = {ACM},
  journal = {ACM Transactions on Computer-Human Interaction},
  pages = {1--36},
  year = {2006},
  url = {http://clab.iat.sfu.ca/pubs/BlurFiltration-TOCHI.pdf},
  abstract = {Always-on video provides rich awareness for distance-separated coworkers. Yet video can threaten privacy, especially when it captures telecommuters working at home. We evaluated video blurring, an image masking method long touted to balance privacy and awareness. Results show that video blurring is unable to balance privacy with awareness for risky situations. Reactions by participants suggest that other popular image masking techniques will be problematic as well. The design implication is that image masking techniques will not suffice for privacy protection in video-based telecommuting situations. Other context-aware privacy-protecting strategies are required, as illustrated in our prototype context-aware home media space.}
  }         

• Neustaedter, C., Elliot, K. & Greenberg, S. (2006) Interpersonal Awareness in the Domestic Realm Proceedings of the 18th Australia Conference on Computer-Human Interaction: Design: Activities, Artefacts and Environments New York, NY, USA, ACM, 15–22.
  [Bibtex] [PDF]

             @inproceedings{eprints357,
  author = {Carman Neustaedter and Kathryn Elliot and Saul Greenberg},
  series = {OZCHI '06},
  booktitle = {Proceedings of the 18th Australia Conference on Computer-Human Interaction: Design: Activities, Artefacts and Environments},
  address = {New York, NY, USA},
  title = {Interpersonal Awareness in the Domestic Realm},
  publisher = {ACM},
  pages = {15--22},
  year = {2006},
  keywords = {awareness, domestic environments, family and friends},
  url = {http://clab.iat.sfu.ca/pubs/InterpersonalAwarenessOzchi.pdf},
  abstract = {Family and friends naturally maintain an awareness of each other on an ongoing basis (e.g., knowing one's schedule, health issues) and many technologies are now being contemplated to help fulfill these needs. We use findings from a contextual study along with related work to present interpersonal awareness--a spectrum that differentiates how people desire and gather awareness for individuals across three different social groupings: home inhabitants, intimate socials, and extended socials. We compare this spectrum to workplace awareness and discuss how our study findings can be used to analyze and design domestic awareness technologies.}
  }         

• Neustaedter, C., Brush, B. A. J. & Greenberg, S. (2006) LINC, An Inkable Digital Family Calendar Video Proceedings of ACM Conference on Computer Supported Cooperative Work – ACM CSCW’06ACM Press.
  [Bibtex] [PDF]

             @inproceedings{eprints384,
  booktitle = { Video Proceedings of ACM Conference on Computer Supported Cooperative Work - ACM CSCW'06 },
  title = {LINC, An Inkable Digital Family Calendar },
  author = {Carman Neustaedter and A.J. Bernheim Brush and Saul Greenberg},
  publisher = {ACM Press },
  year = {2006},
  url = {http://clab.iat.sfu.ca/pubs/LINCVideoExtendedAbstract.pdf},
  video = {https://vimeo.com/99242962},
  abstract = {LINC is an inkable tablet-based digital family calendar designed to overcome coordination challenges within existing family routines. We illustrate its use in this video. As an awareness appliance, LINC can be placed in any home location to provide at-a-glance family calendar awareness which in turn can enable family coordination. LINC can also run on multiple desktop PCs at home or work; LINC Mobile runs on a cell phone enabling calendar access when not at a computer, while LINC Web provides calendar access from a web browser. This allows families to coordinate activities wherever they may be located.
  }
  }         

• Neustaedter, C. & Brush, B. A. J. (2006) “LINC-ing” the Family: The Participatory Design of an Inkable Family Calendar Proceedings of the SIGCHI Conference on Human Factors in Computing Systems New York, NY, USA, ACM, 141–150.
  [Bibtex] [PDF]

             @inproceedings{eprints358,
  author = {Carman Neustaedter and A. J. Bernheim Brush},
  series = {CHI '06},
  booktitle = {Proceedings of the SIGCHI Conference on Human Factors in Computing Systems},
  address = {New York, NY, USA},
  title = {"LINC-ing" the Family: The Participatory Design of an Inkable Family Calendar},
  publisher = {ACM},
  pages = {141--150},
  year = {2006},
  keywords = {awareness, calendars, coordination, families, home},
  url = {http://clab.iat.sfu.ca/pubs/LINCingTheFamily.pdf},
  abstract = {Families must continually organize, plan, and stay aware of the activities of their households in order to coordinate everyday life. Despite having organization schemes, many people still feel overwhelmed when it comes to family coordination. To help overcome this, we present our research efforts on LINC: an inkable family calendar designed for the kitchen. LINC was developed using a participatory design process involving interviews, paper prototyping, and a formative evaluation. Our work outlines key implications for digital family calendars and family coordination systems in general. We found that coordination is not typically done through the family calendar; rather, the family calendar is a tool that provides family members with an awareness of activities and changes that in turn enables coordination. Thus, digital family calendars should provide tools that enable families to use their own coordination routines which leverage the social affordances prominent in existing paper calendars.}
  }         

• Neustaedter, C., Brush, A. J. & Greenberg, S. (2006) A Demo of Family Calendaring using LINC Demonstration at the ACM Conference on Computer Supported Cooperative Work (CSCW 2006).
  [Bibtex] [PDF]

             @inproceedings{clab50,
  booktitle = {Demonstration at the ACM Conference on Computer Supported Cooperative Work (CSCW 2006)},
  title = {A Demo of Family Calendaring using LINC},
  author = {Carman Neustaedter and A.J. Brush and Saul Greenberg},
  year = {2006},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/LINCCSCWDemoAbstract.pdf},
  abstract = {}
  }         

• Neustaedter, C., Brush, A. J. & Greenberg, S. (2006) “The Calendar is Crucial”: Coordination and Awareness through the Family Calendar Report 2006-839-32, Department of Computer Science, University of Calgary, Alberta, Canada; and as MSR-TR-2006-107, Microsoft Research, Redmond, WA, USA. July.
  [Bibtex] [PDF]

             @techreport{clab51,
  booktitle = {Report 2006-839-32, Department of Computer Science, University of Calgary, Alberta, Canada; and as MSR-TR-2006-107, Microsoft Research, Redmond, WA, USA. July},
  title = {"The Calendar is Crucial": Coordination and Awareness through the Family Calendar},
  author = {Carman Neustaedter and A.J. Brush and Saul Greenberg},
  year = {2006},
  note = {},
  url = {http://clab.iat.sfu.ca/pubs/FamilyCalendaringRoutines.pdf},
  abstract = {}
  }         

• Neustaedter, C., Brush, A. J. & Greenberg, S. (2006) LINC: A Ubiquitous Digital Family Calendar Demonstration at the Eighth International Conference on Ubiquitous Computing (Ubicomp 2006).
  [Bibtex] [PDF]

             @inproceedings{clab53,
  booktitle = {Demonstration at the Eighth International Conference on Ubiquitous Computing (Ubicomp 2006)},
  title = {LINC: A Ubiquitous Digital Family Calendar},
  author = {Carman Neustaedter and A.J. Brush and Saul Greenberg},
  year = {2006},
  note = { },
  url = {http://clab.iat.sfu.ca/pubs/LINCUbicompDemoAbstract.pdf},
  abstract = {}
  }         

• Neustaedter, C., Brush, A. J. & Greenberg, S. (2006) LINC in the Home: Field Trials of a Digital Family Calendar Microsoft Technical Report, MSR-TR-2006-66.
  [Bibtex] [PDF]

             @techreport{clab54,
  booktitle = {Microsoft Technical Report, MSR-TR-2006-66},
  title = {LINC in the Home: Field Trials of a Digital Family Calendar},
  author = {Carman Neustaedter and A.J. Brush and Saul Greenberg},
  year = {2006},
  note = { },
  url = {http://clab.iat.sfu.ca/pubs/TR-2006-66.pdf},
  abstract = {}
  }         

• Tang, A. & Neustaedter, C. (2006) Visualizing Egocentric Social Relationships in Instant Messaging Proceedings of ACM CHI 2006 Workshops on Social Visualization, Exploring Text, Audio and Video Interactions.
  [Bibtex] [PDF]

             @workshop{eprints386,
  booktitle = {Proceedings of ACM CHI 2006 Workshops on Social Visualization, Exploring Text, Audio and Video Interactions},
  title = {Visualizing Egocentric Social Relationships in Instant Messaging},
  author = {Anthony Tang and Carman Neustaedter},
  year = {2006},
  url = {http://clab.iat.sfu.ca/pubs/2006-chi2006-visualizing-social-relationships-in-im.pdf},
  abstract = {Instant messaging (IM) allows us to maintain relationships with our social network through messaging and status information. We present early iterations of visualizations of IM interactions that help to visually identify several different types of relationships, such as intimate socials, long-lost-friend, and asymmetric relationships. Our work is motivated by an interest in designing awareness systems that can help reflect or even affect our desired social relationships. }
  }         

2005

• Elliot, K., Neustaedter, C. & Greenberg, S. (2005) Time, Ownership and Awareness: The Value of Contextual Locations in the Home UbiComp 2005: Ubiquitous ComputingSpringer Berlin Heidelberg, 251–268.
  [Bibtex] [PDF]

             @inproceedings{eprints360,
  volume = {3660},
  author = {Kathryn Elliot and Carman Neustaedter and Saul Greenberg},
  series = {Lecture Notes in Computer Science},
  booktitle = {UbiComp 2005: Ubiquitous Computing},
  title = {Time, Ownership and Awareness: The Value of Contextual Locations in the Home},
  publisher = {Springer Berlin Heidelberg},
  pages = {251--268},
  year = {2005},
  url = {http://clab.iat.sfu.ca/pubs/TimeOwnershipAwareness.pdf},
  abstract = {Our goal in this paper is to clearly delineate how households currently manage communication and coordination information; this will provide practitioners and designers with a more complete view of information in the home, and how technology embedded within the home can augment communication and coordination of home inhabitants. Through contextual interviews, we identify five types of communicative information: reminders and alerts, awareness and scheduling, notices, visual displays, and resource coordination. These information types are created and understood by home inhabitants as a function of contextual locations within the home. The choice of location is important to the functioning of the home, and is highly nuanced. Location helps home inhabitants understand time: when others need to interact with that information, as well as ownership: who this information belongs to and who should receive it. It also provides them with awareness of the actions and locations of others. These findings resonate and further elaborate on work by other researchers.}
  }         

• Neustaedter, C., Brush, B. A. J. & Smith, M. A. (2005) Beyond “from” and “Received”: Exploring the Dynamics of Email Triage Proceedings of CHI ’05 Extended Abstracts on Human Factors in Computing Systems New York, NY, USA, ACM, 1977–1980.
  [Bibtex] [PDF]

             @inproceedings{eprints362,
  author = {Carman Neustaedter and A. J. Bernheim Brush and Marc A. Smith},
  series = {CHI EA '05},
  booktitle = {Proceedings of CHI '05 Extended Abstracts on Human Factors in Computing Systems},
  address = {New York, NY, USA},
  title = {Beyond "from" and "Received": Exploring the Dynamics of Email Triage},
  publisher = {ACM},
  pages = {1977--1980},
  year = {2005},
  keywords = {email triage, email user interfaces, social computing},
  url = {http://clab.iat.sfu.ca/pubs/sp135-neustaedter.pdf},
  abstract = {Email triage is the process of going through unhandled email and deciding what to do with it. Email triage can quickly become a serious problem for users as the amount of unhandled email grows. We investigate the problem of email triage by presenting interview and survey results that articulate user needs. The results suggest the need for email user interfaces to provide additional socially salient information in order to bring important emails to the forefront.}
  }         

• Neustaedter, C., Brush, B. A. J., Smith, M. A. & Fisher, D. (2005) The Social Network and Relationship Finder: Social Sorting for Email Triage Proceedings of the Conference on Email and Anti-Spam.
  [Bibtex] [PDF]

             @inproceedings{eprints361,
  booktitle = {Proceedings of the Conference on Email and Anti-Spam},
  title = {The Social Network and Relationship Finder: Social Sorting for Email Triage},
  author = {Carman Neustaedter and A. J. Bernheim Brush and Marc A. Smith and Danyel Fisher},
  year = {2005},
  url = {http://clab.iat.sfu.ca/pubs/SNARF.pdf},
  abstract = {Email triage is the process of going through unhandled email and deciding what to do with it. This process can quickly become a serious problem for users with large volumes of email. Studies have found that people use a variety of approaches to triage their email, many of which have a social component. We believe that email clients can better support email triage by providing users with additional sorting features based on socially salient information. We present a prototype email client, SNARF (the Social Network and Relationship Finder), that aggregates social meta-data about email correspondents to aid email triage. Users can then sort their correspondents based on this meta-data, bringing emails from socially important people to the foreground.}
  }         

• Neustaedter, C., Elliot, K. & Greenberg, S. (2005) Understanding Interpersonal Awareness in the Home Proceedings of ACM CHI 2005 Workshop on Awareness systemsOrganized by Panos Markopoulos, de Ruyter, Boris, and Mackay, Wendy.
  [Bibtex] [PDF]

             @workshop{eprints385,
  booktitle = {Proceedings of ACM CHI 2005 Workshop on Awareness systems},
  title = {Understanding Interpersonal Awareness in the Home },
  author = {Carman Neustaedter and Kathryn Elliot and Saul Greenberg},
  publisher = { Organized by Panos Markopoulos, de Ruyter, Boris, and Mackay, Wendy },
  year = {2005},
  note = {Also compiled in Report 2005-772-03, February },
  url = {http://clab.iat.sfu.ca/pubs/InterpersonalAwarenessWorkshop.pdf},
  abstract = {As the development of home technologies continues to
  increase so does the need to understand and design
  technologies to support and enhance the everyday lives of
  home inhabitants. The focus of this paper is on one facet of
  home life that technology can be designed to support,
  namely interpersonal awareness. Specifically, we outline
  the beginnings of a conceptual framework for interpersonal
  awareness where we describe the types of people for whom
  this awareness is desired, the low-level details of
  maintaining this awareness, and the maintenance problems
  faced by home inhabitants in gathering this awareness. Our
  goal is to provide designers and practitioners with a unified
  and detailed understanding of interpersonal awareness that
  can guide the design of groupware applications to enhance
  the domestic routines of home inhabitants.
  }
  }         

• Neustaedter, C. & Greenberg, S. (2005) Understanding How to Design Awareness Appliances for the Home Report 2005-787-18, Department of Computer Science, University of Calgary, May.
  [Bibtex] [PDF]

             @techreport{clab56,
  booktitle = {Report 2005-787-18, Department of Computer Science, University of Calgary, May},
  title = {Understanding How to Design Awareness Appliances for the Home},
  author = {Carman Neustaedter and Saul Greenberg},
  year = {2005},
  note = { },
  url = {http://clab.iat.sfu.ca/pubs/DesigningAwarenessGroupware.pdf},
  abstract = {}
  }         

2004

• Elliot, K., Neustaedter, C. & Greenberg, S. (2004) Time, Meaning and Ownership: the Value of Location in the Home Report 2004-761-26, Department of Computer Science, University of Calgary, September..
  [Bibtex] [PDF]

             @techreport{clab59,
  booktitle = {Report 2004-761-26, Department of Computer Science, University of Calgary, September.},
  title = {Time, Meaning and Ownership: the Value of Location in the Home},
  author = {Kathryn Elliot and Carman Neustaedter and Saul Greenberg},
  year = {2004},
  note = { },
  url = {http://clab.iat.sfu.ca/pubs/2004-TimeOwnership.Report2004-761-26.pdf},
  abstract = {}
  }         

• Neustaedter, C., Elliot, K., Tang, A. & Greenberg, S. (2004) Where are you and when are you coming home? Foundations of Interpersonal Awareness Report 2004-760-25, Department of Computer Science, University of Calgary, September..
  [Bibtex] [PDF]

             @techreport{clab58,
  booktitle = {Report 2004-760-25, Department of Computer Science, University of Calgary, September.},
  title = {Where are you and when are you coming home? Foundations of Interpersonal Awareness},
  author = {Carman Neustaedter and Kathryn Elliot and Anthony Tang and Saul Greenberg},
  year = {2004},
  note = { },
  url = {http://clab.iat.sfu.ca/pubs/2004-TimeOwnership.Report2004-761-26.pdf},
  abstract = {}
  }         

• Neustaedter, C., Brush, A. J. & Smith, M. (2004) Beyond “From” and “Received”: Social Sorting for Email Triage Microsoft Technical Report, MSR-TR-2004-103.
  [Bibtex] [PDF]

             @techreport{clab60,
  booktitle = {Microsoft Technical Report, MSR-TR-2004-103},
  title = {Beyond "From" and "Received": Social Sorting for Email Triage},
  author = {Carman Neustaedter and A.J. Brush and Marc Smith},
  year = {2004},
  note = { },
  url = {http://clab.iat.sfu.ca/pubs/TR-2004-103.pdf},
  abstract = {}
  }         

• Tang, A., Neustaedter, C. & Greenberg, S. (2004) Embodiments for Mixed Presence Groupware Report 2004-769-34, Department of Computer Science, University of Calgary, December.
  [Bibtex] [PDF]

             @techreport{clab57,
  booktitle = {Report 2004-769-34, Department of Computer Science, University of Calgary, December},
  title = {Embodiments for Mixed Presence Groupware},
  author = { Anthony Tang and Carman Neustaedter and Saul Greenberg},
  year = {2004},
  note = { },
  url = {http://clab.iat.sfu.ca/pubs/embodiments-report2004-769-34.pdf},
  abstract = {}
  }         

• Tang, A., Neustaedter, C. & Greenberg, S. (2004) VideoArms: Supporting Remote Embodiment in Groupware In Video Proceedings of the ACM Conference on Computer-Supported Cooperative Work 2004.
  [Bibtex] [PDF]

             @inproceedings{clab61,
  booktitle = {In Video Proceedings of the ACM Conference on Computer-Supported Cooperative Work 2004},
  title = {VideoArms: Supporting Remote Embodiment in Groupware},
  author = {Anthony Tang and Carman Neustaedter and Saul Greenberg},
  year = {2004},
  note = { },
  url = {https://vimeo.com/99242967},
  abstract = {}
  }         

• Tang, A., Neustaedter, C. & Greenberg, S. (2004) Embodiments and VideoArms in Mixed Presence Groupware Report 2004-741-06, Department of Computer Science, University of Calgary, March.
  [Bibtex] [PDF]

             @techreport{clab62,
  booktitle = {Report 2004-741-06, Department of Computer Science, University of Calgary, March},
  title = {Embodiments and VideoArms in Mixed Presence Groupware},
  author = {Anthony Tang and Carman Neustaedter and Saul Greenberg},
  year = {2004},
  note = { },
  url = {http://clab.iat.sfu.ca/pubs/2004-VideoArms.Report2004-741-06.pdf},
  abstract = {}
  }         

2003

• Neustaedter, C., Smith, M. & Venolia, G. (2003) Grand Central Usenet: The Design and Evaluation of a Thread-Based Usenet Browser Microsoft Technical Report, MSR-TR-2003-89.
  [Bibtex] [PDF]

             @techreport{clab63,
  booktitle = {Microsoft Technical Report, MSR-TR-2003-89},
  title = {Grand Central Usenet: The Design and Evaluation of a Thread-Based Usenet Browser},
  author = {Carman Neustaedter and Marc Smith and Gina Venolia},
  year = {2003},
  note = { },
  url = {http://clab.iat.sfu.ca/pubs/GrandUsenetCentral.pdf},
  abstract = {}
  }         

• Neustaedter, C. & Greenberg, S. (2003) Balancing Privacy and Awareness in Home Media Spaces Workshop on Ubicomp Communities: Privacy as Boundary Negotiation, UbiComp 2003.
  [Bibtex] [PDF]

             @workshop{clab64,
  booktitle = {Workshop on Ubicomp Communities: Privacy as Boundary Negotiation, UbiComp 2003},
  title = {Balancing Privacy and Awareness in Home Media Spaces},
  author = {Carman Neustaedter and Saul Greenberg},
  year = {2003},
  note = { },
  url = {http://clab.iat.sfu.ca/pubs/HomeMediaSpaces_PrivacyWorkshop.pdf},
  abstract = {}
  }         

• Neustaedter, C. & Greenberg, S. (2003) TThe Design of a Context-Aware Home Media Space for Balancing Privacy and Awareness In Proceedings of the Fifth International Conference on Ubiquitous Computing (UbiComp 2003).
  [Bibtex] [PDF]

             @inproceedings{clab65,
  booktitle = {In Proceedings of the Fifth International Conference on Ubiquitous Computing (UbiComp 2003)},
  title = {TThe Design of a Context-Aware Home Media Space for Balancing Privacy and Awareness},
  author = {Carman Neustaedter and Saul Greenberg},
  year = {2003},
  note = { },
  url = {http://clab.iat.sfu.ca/pubs/HMS.pdf},
  abstract = {}
  }         

• Neustaedter, C. & Greenberg, S. (2003) The Design of a Context-Aware Home Media Space In Video Proceedings of the Fifth International Conference on Ubiquitous Computing (UbiComp 2003).
  [Bibtex] [PDF]

             @inproceedings{clab66,
  booktitle = {In Video Proceedings of the Fifth International Conference on Ubiquitous Computing (UbiComp 2003)},
  title = {The Design of a Context-Aware Home Media Space},
  author = {Carman Neustaedter and Saul Greenberg},
  year = {2003},
  note = { },
  url = {http://clab.iat.sfu.ca/pubs/2003-HomeMediaSpaceVideo.Ubicom.pdf},
  abstract = {}
  }         

• Neustaedter, C. (2003) Balancing Privacy and Awareness in Home Media Spaces. Master Thesis. Department of Computer Science, University of Calgary, Canada.
  [Bibtex] [PDF]

             @mastersthesis{clab67,
  institution = {Department of Computer Science, University of Calgary, Canada},
  title = {Balancing Privacy and Awareness in Home Media Spaces},
  author = {Carman Neustaedter},
  year = {2003},
  note = { },
  url = {http://clab.iat.sfu.ca/pubs/MSc_Thesis.pdf},
  abstract = {}
  }         

• Neustaedter, C., Greenberg, S. & Boyle, M. (2003) Balancing Privacy and Awareness for Telecommuters Using Blur Filtration Report 2003-719-22, Department of Computer Science, University of Calgary, January..
  [Bibtex] [PDF]

             @techreport{clab68,
  booktitle = {Report 2003-719-22, Department of Computer Science, University of Calgary, January.},
  title = {Balancing Privacy and Awareness for Telecommuters Using Blur Filtration},
  author = {Carman Neustaedter and Saul Greenberg and Michael Boyle},
  year = {2003},
  note = { },
  url = {http://clab.iat.sfu.ca/pubs/HomePrivacy.pdf},
  abstract = {}
  }         

• Venolia, G. & Neustaedter, C. (2003) Understanding Sequence and Reply Relationships within Email Conversations: A Mixed-Model Visualization Proceedings of the ACM Conference on Computer-Human Interaction (CHI 2003)ACM Press.
  [Bibtex] [PDF]

             @inproceedings{clab69,
  booktitle = {Proceedings of the ACM Conference on Computer-Human Interaction (CHI 2003)},
  title = {Understanding Sequence and Reply Relationships within Email Conversations: A Mixed-Model Visualization},
  author = {Gina Venolia and Carman Neustaedter},
  publisher = {ACM Press},
  year = {2003},
  url = {http://clab.iat.sfu.ca/pubs/2003-UnderstandingSequence.CHI.pdf},
  abstract = {}
  }         

2002

• Neustaedter, C. & Greenberg, S. (2002) Supporting Coherence with a 3D Instant Messenger Visualization ACM CHI 2002 Workshop on Discourse Architectures.
  [Bibtex] [PDF]

             @workshop{clab72,
  booktitle = {ACM CHI 2002 Workshop on Discourse Architectures},
  title = {Supporting Coherence with a 3D Instant Messenger Visualization },
  author = {Carman Neustaedter and Saul Greenberg},
  year = {2002},
  note = { },
  url = {http://clab.iat.sfu.ca/pubs/2002-SupportingCoherence.ChiWorkshop.pdf},
  abstract = {}
  }         

• Neustaedter, C., Greenberg, S. & Carpendale, S. (2002) IMVis: Instant Messenger Visualization In Video Proceedings of the ACM Conference on Computer Supported Cooperative Work.
  [Bibtex] [PDF]

             @inproceedings{clab71,
  booktitle = {In Video Proceedings of the ACM Conference on Computer Supported Cooperative Work},
  title = {IMVis: Instant Messenger Visualization},
  author = {Carman Neustaedter and Saul Greenberg and Sheelagh Carpendale},
  year = {2002},
  note = { },
  url = {https://vimeo.com/99242964},
  abstract = {}
  }         

• Neustaedter, C. (2002) An Evaluation of Optical Flow Using Lucas and Kanade’s Algorithm Technical Report Department of Computer Science.
  [Bibtex] [PDF]

             @techreport{clab73,
  booktitle = {Technical Report Department of Computer Science },
  title = {An Evaluation of Optical Flow Using Lucas and Kanade's Algorithm },
  author = {Carman Neustaedter},
  year = {2002},
  note = { },
  url = {http://clab.iat.sfu.ca/pubs/EvaluatingLucasKanade.pdf},
  abstract = {}
  }         

• Venolia, G. & Neustaedter, C. (2002) Understanding Sequence and Reply Relationships within Email Conversations: A Mixed-Model Visualization In ACM CSCW 2002 Workshop on Redesigning Email for the 21st Century..
  [Bibtex] [PDF]

             @workshop{clab70,
  booktitle = {In ACM CSCW 2002 Workshop on Redesigning Email for the 21st Century.},
  title = {Understanding Sequence and Reply Relationships within Email Conversations: A Mixed-Model Visualization},
  author = {Gina Venolia and Carman Neustaedter},
  year = {2002},
  note = { },
  url = {http://clab.iat.sfu.ca/pubs/conv_vis_cscw.pdf},
  abstract = {}
  }